If the newly purchased machine has traces of use, it is suggested to keep the relevant contents, contact the dealer, or complain to the Consumers Association and the administrative department for industry and commerce.
After-sales service center consultation
If you need help, you can take the machine, purchase invoice and maintenance card to the local Samsung after-sales service center for consultation.
Regular channel purchase
If you need to buy Samsung mobile phones, it is recommended to buy them in regular mobile phone stores, such as Samsung designated stores, Samsung Mall, Tmall Samsung official flagship store, large shopping malls, JD.COM self-operated, etc. If you need to buy contract machines, it is recommended to buy them in the business hall of local regular operators.
Samsung authorized dealer inquiry
Inquire about the address and contact information of local Samsung mobile phone authorized dealers: log in to Samsung official website, click on the monopoly network-select province/city-type column, and select full product store/experience store-select mobile phone in the product column to inquire about the nearest Samsung authorized dealers.