Some consumers complained about graffiti education, saying that before this, WeChat communicated with teachers to report classes, and teachers frequently sent text messages, telephone calls and voice calls to let users sign up quickly. On February 10, the user contacted the local Tuhua branch school for consultation and added WeChat, but the teacher did not explain the matters needing attention in class registration, nor did he say whether there was an audition class. He just urged the payment. After paying the fee, he only signed a supplementary agreement on the day of 1 1 class, and there were no specific rules.
The user said that after a day of class, he felt that the teacher was speaking too fast and didn't speak well, and asked for a refund. The local teacher did not actively deal with it, but just shirked it. On February 1 1, the teacher said that she had applied for a refund, but she couldn't find any information about applying for a refund by calling the headquarters. Users suspect that they are liars, and contacting headquarters and local branch schools is also a blind shirking of responsibility. The user asked for a refund, but said that no one could inform him of the progress of the refund application at present.