1. Data retention policy: According to laws and regulations or company policies, Meituan needs to retain customer service information for a certain period of time for follow-up services or legal requirements.
2. Data backup and recovery: Meituan will back up data regularly to ensure data security and recoverability. Even if the customer service information is deleted in the system, it still exists in the backup and cannot be completely deleted immediately.
3. Data sharing and transfer: Meituan shares or transfers data with other partners or subsidiaries, which means that even if customer service information is deleted in Meituan system, it still exists in other systems. Meituan is a technology retail company. Meituan implements the corporate mission of "helping everyone eat better and live better" with the strategy of "retail+technology".