How to inquire about the medical insurance insured place?

Users can log in to Social Security official website to inquire about their medical insurance location, or they can directly call the social security service hotline and ask the human customer service to help inquire about the medical insurance location.

1, social security center query

If you don't know your social security account number, you can bring your ID card to the business hall of social insurance agencies in various districts to inquire.

2. Online inspection

Log in to the labor security network or social insurance business website of your city, click on the "Personal Social Security" information inquiry window, and enter my ID card and password (password is your social security number or the date of birth of your ID card) to inquire about my enrollment information.

3. Telephone consultation

Call the labor and social security comprehensive service telephone number "12333" for policy consultation and information inquiry.

4. Touch screen query

If there is a social insurance touch screen inquiry system in the business hall of social insurance agencies in each district, swipe your card or enter the card number or ID number according to the screen prompts for inquiry.

Possible problems and reasons in the process of inquiry:

1. Duplicate ID number:

1) More than one person. The main reason is that employees did not handle the personal account transfer or renewal procedures in time. Please contact the social insurance agency in the insured place in time to handle the transfer and merger procedures of personal accounts.

2) Duplicate ID number. If you find such problems, please contact the social insurance agency in the insured area or the social insurance agency that finally handles the interruption procedure.

Employers make mistakes when filling in the application form or the staff of social insurance institutions make mistakes when entering it. If you find such problems, please bring your ID card and a copy of your ID card to the social insurance agency in the insured area for correction.

How to inquire whether the insured place is open for medical treatment across provinces and different places?

Path 1: Pay attention to the official WeChat account of National Medical Insurance Bureau, click on the function bar "My Medical Insurance" below, select public inquiry, click on the co-ordination area where general outpatient expenses are directly settled across provinces, select the province to be inquired, and then click the query button. The search result is the co-ordination area that has been opened.

Path 2: The insured can inquire about the pilot areas of inter-provincial outpatient expenses through the inter-provincial medical inquiry section of the website of the National Medical Insurance Service Platform (fuwu.nhsa.gov.cn). Enter the section, and inquire about the opening of outpatient service in the insured area in the lower left corner. The sign of outpatient service opening is "opened", that is, the insured person in this co-ordination area can directly settle the general outpatient expenses for cross-provincial medical treatment; At the same time, some designated medical institutions in the overall planning area can provide cross-provincial direct settlement services for outpatient expenses for insured persons from other provinces. The sign of outpatient service opening is "not open", which means that the overall planning area, as a place for insurance and medical treatment, can not provide direct settlement services for inter-provincial outpatient services for the time being.

Path 3: Download and open the "National Medical Insurance Service Platform" APP, click the button of medical treatment in different places on the home page to enter the page of medical treatment in different places, click the button of "Outpatient inquiry", and then click "Inquire about the opening area of outpatient service in pilot areas" to select the corresponding province or overall planning area and inquire whether to open the inter-provincial direct settlement service for general outpatient service.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 2 The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law in case of old age, illness, industrial injury, unemployment and maternity.