The tobacco complaint telephone number 123 13 or 12345 is valid.

The telephone number for tobacco complaints is 123 13. Whether 12345 works or not needs specific analysis.

123 13 is the service hotline of China State Tobacco Monopoly Bureau, which is mainly responsible for consulting and complaining about tobacco monopoly licenses, tobacco products and tobacco-related materials. If you encounter tobacco-related problems, you can call 123 13 for consultation or complaint.

And 12345 is a service hotline provided by local municipal governments, aiming at providing citizens with various consultation and complaint services. Although 12345 can also be used for consulting or complaining about tobacco-related issues, its main responsibility is to deal with municipal service-related issues, and the handling of tobacco monopoly-related issues may not be as good as that of 123 13 hotline.

To sum up, if you encounter tobacco problems, it is recommended to call 123 13 for consultation or complaint first, and you may get more professional services.