1. First of all, adults with full civil capacity can go to the bank to maintain information.
2. Secondly, minors or persons with limited capacity for civil conduct need guardians to accompany them and authorize them to maintain bank information. If the guardian is not around, you can contact the legal guardian or relatives to go to the bank.
3. Finally, if you can't find a guardian or relative to handle it for you, you can contact the bank customer service or go to the local bank branch to consult the solution. Banks will provide special services, such as video authentication, to ensure information security and legal rights.