12348 is not a public security hotline. "12348" is a special telephone for legal consultation of municipal, district and county judicial bureaus and legal aid centers for the public. Accept legal advice from the masses, cooperate with the mediation of civil disputes, timely reflect the information of legal needs of the masses, guide and accept legal aid applications, and safeguard the legitimate rights and interests of poor and vulnerable parties, judicial justice and social stability. The "48" in the cornet takes the homonym of "judicial", which means seeking legal services and seeking judicial administrative organs to mediate civil disputes. 12348 legal service telephone is a form in which the judicial administrative department organizes lawyers, notaries, grassroots legal service personnel and township judicial office staff to provide convenient and efficient legal consultation and legal services for the masses and social organizations by using special telephone lines and telecommunication networks.
The main duties of "12348" legal service telephone are to answer legal advice, popularize legal knowledge, implement internal linkage, do a good job in door-to-door service, communicate external information, do a good job in case diversion, strengthen regional cooperation, do a good job in coordination and linkage of functional departments, realize rapid response, prevent disputes from intensifying, follow relevant regulations, provide legal aid, grasp social conditions and public opinion, be a good party and government worker, accept social supervision, and realize rapid response. The legal service telephone number "16000 148" was renamed as "12348", and the national unified service number "12348" was introduced and incorporated into the legal aid center. The "12348" legal consultation hotline has been expanded while maintaining its original functions.
The Bureau of Justice is the judicial administrative organ. The general functions of the judicial bureau are realized by the district and county judicial bureaus. Judicial bureaus at all levels are subordinate to judicial administrative organs at higher levels. The district and county judicial bureaus are under the vertical jurisdiction of the municipal judicial bureaus with districts and counties, and are led by party committees and governments at all levels. Judicial bureaus at all levels are responsible for community correction, resettlement education, legal popularization, lawyer defense, notarization and arbitration within their respective jurisdictions.
legal ground
People's Republic of China (PRC) civil servant law
Article 2 The term "civil servant" as mentioned in this Law refers to the staff who perform public duties according to law and are included in the state administrative establishment, and their wages and benefits are borne by the state finance.
Civil servants are an important part of cadres, the backbone of the socialist cause and the public servants of the people.