A fine of 500-2000 yuan shall be imposed according to the Regulations on the Administration of Road Transportation in Various Regions. In addition, the taxi company will deduct a certain amount from the driver to stop the criticism and education of the whole industry. Generally, the deduction amount shall not exceed 20% of the standard salary of this month. If the residual wage after deduction is lower than the local monthly minimum wage, it shall be paid according to the minimum wage. If the circumstances are serious, his qualification certificate shall be revoked, and if the case constitutes a crime, he shall be investigated for criminal responsibility according to law.
Some extension users reported that 12328 was difficult to get through. You can also try the following methods:
1, and report to the local transportation management department. It is best to bring relevant information: if you take a taxi photo, the co-pilot has a service supervision card to record the driver's name, phone number and other information.
You'd better get the invoice when you get off the bus, because the invoice contains information such as taxi company, complaint telephone number, driver information, getting on and off time, driving distance, etc., which can be used as one of the evidences of complaints. The traffic management department will further determine the taxi monitoring situation according to the situation, and give certain punishment if the situation is true.
2. wechat complaint. Pay specific attention to the local traffic in the official WeChat account, such as "Guangzhou Traffic" and "Shanghai Traffic", find "Taxi Service Evaluation" in the "Traffic Service" column on the homepage of the official WeChat account, and fill in the corresponding information to make a complaint. The method is similar to "China 12328" official WeChat account.
12328 Traffic and transportation service supervision telephone number