Customer service telephone number 965 17 to handle business:
1, gas meter maintenance
Call 965 17 for maintenance.
Local branch customer service hall
2. Replacement of gas meter
Non-expiration table replacement, if the user voluntarily proposes to replace the non-failure table, you need to dial 965 17 to register.
Replace the IC card for gas purchase, the maintenance sheet of the user card of Xinjiang Gas Group Co., Ltd. and the handover sheet for the replacement of the user IC card table in the specified form.
3, jilt a installation project
Call the customer service hotline 965 17 to register, and provide a copy of the real estate license and the owner's ID card, a copy of the applicant's ID card, an application form for new natural gas users stamped with the official seal of the property management unit, and the natural gas IC card numbers of neighboring users.
4. Civil reconstruction of wall-hung boiler
5. Add or replace the workbench bracket and pipe clamp.
6. Dismantling, maintenance and replacement of electromagnetic valves, alarms and other facilities.
Step 7 change the route
Removal, installation and relocation of pipelines and gas meters (users)
Extended data Urumqi takes time to deal with various gas problems:
1, application
(1) Apply for heating;
(2) the general plan of the Planning Bureau;
(3) Pre-release location plan of heat exchange station, etc.
The heating enterprise shall accept the qualified day, and inform the manager at one time if the materials are incomplete or do not have the grid connection conditions.
2. Field test
Preliminary scheme of exploration site issued by heating enterprise.
2 working days
3. Sign the grid-connected agreement
According to the grid-connected scheme and budgetary estimate issued by the heating enterprise, apply for the grid-connected agreement negotiated by the heating enterprise.
7 working days
4, pipeline red line planning procedures.
(1) Project startup;
(2) Surveying and mapping;
(3) Acting for the applicant to provide the power of attorney and business license of the company as a legal person;
The municipal and district planning administrative departments shall handle the planning red line of thermal primary pipe network according to the information submitted by the applicant.
It is suggested that the planning administrative department handle it within 6 working days.
5, construction drawing design
According to the red line of primary pipe network planning and the plan of heat exchange station provided by heat-using enterprises, heating enterprises entrust design units to design primary pipe network and heat exchange station.
7 working days
6, construction drawings review
(1) Project startup;
(2) Acting for the applicant to provide the power of attorney and business license of the company as a legal person;
(3) Construction drawing
The construction drawing review department shall handle the construction drawing review procedures according to the information provided by the heating enterprise.
It is suggested that the construction administrative department should complete the drawing review within 3 working days.
7, pipeline construction project planning permit
(1) Project startup;
(2) pipeline red line planning;
(3) General plan of pipeline planning;
(4) Construction drawing approval certificate;
The municipal planning administrative department shall handle the planning permit for pipeline construction project according to the information provided by the heating enterprises.
It is recommended to complete it within 6 working days.
8. Parallel approval
Highway administrative department: land requisition approval document; Fixed Land Use Map and Construction Project Planning Permit issued by the municipal and district planning administrative departments; The pipeline engineering design and construction drawing approved by the municipal and district planning administrative departments, the pipeline direction certificate of the Municipal Surveying and Mapping Institute, and the construction organization design;
Department in charge of landscaping: approval form for cutting down, transferring urban trees and occupying (temporarily occupying) urban green space; Process construction scheme and construction drawings, cutting down, moving trees and occupying (temporarily occupying) the plane position of urban green space, etc. ;
Traffic police department: it is planned to excavate and occupy the traffic organization plan around the construction enclosure; Commitment to slow down congestion and ensure smooth flow; Traffic safety commitments for excavating and occupying urban roads.
Users who need to go through the formalities of road excavation and occupation shall go through the formalities in the municipal, traffic police, garden and other departments.
Design roads, greening, transportation and other departments. It is suggested that the above departments complete the formalities within 10 working days according to the action plan of the autonomous region.
9, engineering construction
The heat-using enterprise entrusts the construction enterprise to start the construction of secondary pipe network and heat exchange station, and the heating enterprise entrusts the construction enterprise to start the construction of primary pipe network and heat exchange station equipment.
10, completion acceptance
Heat-using enterprises shall organize the completion and acceptance of secondary pipe network and heat exchange station, and heating enterprises shall organize the completion and acceptance of equipment installation of pipe network and heat exchange station. After the acceptance, both parties sign a heat supply contract.
3 working days
1 1, open the valve for heating.
Both parties shall open the valve for heating according to the contents of the Heat Supply Contract.
2 working days
Urumqi Municipal People's Government-Xinjiang Gas Group Co., Ltd. Natural gas business information disclosure service guide