Advantages of cross-training

Advantage 1: It helps employees to master new vocational skills. Cross-training enables employees to provide the help that colleagues or customers want you to give in other systems and other corners of the whole shopping mall, so that you can solve the problems they face perfectly and quickly, thus avoiding colleagues or customers from wasting precious time, improving work efficiency, relieving customers' shopping psychological pressure and letting them spend their shopping time easily and happily. In a phrase that people often say, it is versatile.

Advantage 2: it helps employees to improve their enthusiasm and get rid of an unfavorable psychological factor that they only engaged in monotonous work in the past without innovation and change.

Retail is the profession with the largest turnover. The reasons for this phenomenon are: first, employees are bored with their posts; There is also a kind of person who thinks that the position he is engaged in has no development prospect and is not conducive to his future development, so he will choose to leave.

Lishisan: This kind of cross-training can eliminate conflicts of interest among employees.

In life, we often hear some people complain that they have the same academic qualifications and jobs as their colleagues, just because their jobs are low, their wages are low and they are inferior. In this way, it will lead to grade division and reduce the enthusiasm of employees, which is not conducive to creating more profits for the company and hindering the good development of the company; At the same time, it is not conducive to employees to pursue new technologies and explore innovation, which makes their minds full of "being a monk for a day". Wal-Mart not only realizes this complementary advantage, but also becomes casual and friendly in dealing with the relationship between superiors and subordinates. Wal-Mart's "first place" is a good proof. She no longer has the barrier between superiors and subordinates, giving employees an ideological understanding. The general manager is a colleague, so he is the general manager, and at the same time, he is the boss. This store also has shares, thus putting into operation wholeheartedly, properly handling the incident, and laying the foundation for the development and growth of Wal-Mart. Because of a very simple truth, no one will let their investment go down the drain.

Lisi IV: Employees can support each other in any store in China.

Cross-training rate of employees

This kind of profit is also the pride of Wal-Mart, because she is a world retail giant, with many stores and new stores as usual. For example, if you want to open a store in a new city, if you recruit new employees to complete the preparatory work before opening the store, customers will often devalue the company's brand because of the new employees' experience in handling events, and at the same time, they will not improve their work efficiency. And let the old employees support it to avoid such unfavorable development. Advantage 5: It is beneficial for employees of different departments to fully consider the actual situation of other departments from different angles, reduce the losses of the company and realize information sharing. A good proof is that if you are a colleague in the purchasing department and have never been engaged in sales, you will not know what kind of goods sell well and what the customer's needs are. If you join the sales department, transfer from the purchasing department to the sales department, so that you can consider them from different angles in the future, reduce the company's losses and realize information sharing.

Lishi 6: You can quickly complete the company's "Eagle Action".

Weekends and holidays, especially from Christmas to Spring Festival, are the craziest time for Wal-Mart to shop. The enthusiasm of customers makes the store crowded, which also causes customers to queue up for settlement. Therefore, the company will launch an "Eagle Action" so that employees who are not at the front desk can also engage in cashier and let customers leave the supermarket quickly. Reduce customers' shopping time.