1, identify and define the problem
Identifying and defining problems is the stage of collecting, processing and analyzing information. It often begins with the appearance of problem symptoms, poor performance or opportunities. The goal of this stage is to find out the real situation of the organization through the analysis of symptoms, so as to evaluate it accurately. We should pay full attention to this step, instead of just pointing out the symptoms and ignoring the real problem.
2. Develop and evaluate alternative action plans
Once the problem is determined, one or several feasible schemes can be drawn up. At this stage of decision-making, we need to collect more information, analyze the data and determine the advantages and disadvantages of the alternatives. In order to collect information to the maximum extent and complete the task better, the participation of employees at this stage is very important.
3. Choose the best action plan
"Decision-making" means choosing a specific action plan. This is the question of how to choose the scheme in each scheme and who will successfully determine the scheme under each scheme. In some cases, the best scheme can be selected based on cost-benefit analysis. Decide.
4. Implementation plan
When you choose a solution to the problem, you should make an action plan and fully implement it, which means the stage of finally defining the direction of the organization and taking action to solve the problem. Managers need not only the determination and creativity to make plans, but also the ability and willingness to carry them out.