Shanghai Hua Yao pilkington Glass Co., Ltd., formerly known as Shanghai Hua Yao pilkington Glass Company, was established on June 7, 2006 by the joint investment of China Building Materials Technology and Equipment Corporation, Shanghai Hua Yao Glass Factory, China Bank Shanghai Trust Consulting Company, pilkington International Holding Company BV and Israel Joint Development Company (Hong Kong).
Service tenet:
1, "Customer-oriented": No matter what happens, try your best to be kind to customers.
2. Treat every customer patiently, and the enthusiasm for treating customers cannot be discounted because of the unfriendly attitude of some customers.
Treat every customer equally, don't blame or reprimand customers, and don't make them feel unimportant in your eyes.
4. Provide help and advice to customers in a friendly way, and make them feel welcome and respected.
5, to meet customer needs as their own responsibility.
6. Deal with customers' problems and complaints without self-assertion.
7. Don't push customers and customers' needs to colleagues before the problem is clarified.
8. Try to get customer feedback, whether positive or negative, and analyze the reasons and put forward improvement measures.