You can call Little Swan's official customer service hotline 4008228228 for feedback and complaints. You can also give feedback on Weibo and WeChat official accounts through their official platforms.
Extended data:
Wuxi Little Swan Co., Ltd. was established on 1958. From the birth of the first fully automatic washing machine in China in 1978 to 20 10, the brand value reached1501600 million yuan, making it the third largest washing machine manufacturer in the world that can simultaneously manufacture fully automatic pulsator washing machines, drum washing machines and stirring washing machines. Every progress in the history of Little Swan confirms its success today.
Little Swan has a national enterprise technology center and a nationally recognized laboratory. Relying on the technical strategic alliance, it insists on independent innovation, and has internationally leading washing core technologies such as frequency conversion technology, intelligent drive control, structural design and industrial design.
References:
Official website the Swan. Free maintenance policy and product return management regulations.