Complaint telephone number and handling procedures:
(1) Complaint Tel: 400-6 1 1-6666.
(2) Complaint handling process: accepting complaint calls-generating complaint records-handing over complaint cases-solving complaints-implementing handling results.
Extended data
The telephone number for reporting false fraud claims is 022-58332200/18902163666;
Report the case of counterfeiting and fraudulent insurance in :jubao@bpic.com.cn;
Companies and insurance practitioners report violations and misconduct in media insurance marketing. Tel/E-mail: 022-58332288, /zimeitijubao@bpic.com.cn;
Discipline inspection and supervision report mailbox :bhcxjw@bpic.com.cn;
Discipline inspection and supervision report telephone number: 022-58330578.
References:
Bohai Property Insurance Co., Ltd.-Contact us