company profile
Lilly Company is the leader of pharmaceutical enterprises led by R&D.. Based on the variety and quantity of its products, Lilly was rated as "one of the pharmaceutical companies with the greatest growth and value-added potential in the world" by Merrill Lynch in 2003. It has the "earliest" or "best" products in the fields of central nervous system, anti-tumor, endocrine, women's health care, anti-infection and many other diseases, with more than 46,000 products worldwide.
In terms of human resource management, Lilly's achievements, like its business performance, have been affirmed by all walks of life, and won many honorary awards in succession, including being one of the 65,438+000 "Best Employers" companies in the United States selected by Fortune magazine, ranking in the top 65,438+05 among the most admired pharmaceutical companies in the world, and being selected as the most suitable working mother in the United States by Working Mother magazine for two consecutive years.
The red handwritten Lilly logo has been extended to 128 years, which embodies Lilly's values of "respect for people, honesty and integrity, and pursuit of Excellence" and conveys Lilly's corporate culture to everyone with a very friendly humanistic color. At the same time, Lilly has a deep relationship with China: Lilly came to China in 19 18 and established the world's first overseas branch. It is precisely because of Shanghai that Lilly started the course of multinational companies.
introduce
Lilly Company is a very pure company with a history of 128 years, which has given the company a profound cultural foundation. Because of its pure corporate culture, how does China, a traditional oriental country, integrate the cultures of two big countries? This is a problem that many people care about.
In this interview, the reporter learned that the values of Lilly and the integration of China culture complement each other, just like the perfect integration of Lilly's Chinese name and China culture.
Respect every employee.
Q: This time, our topic is about corporate culture. Can you give us a brief introduction of Lilly's culture?
Liu Ping: Lilly Company has a history of 128 years, which makes the company's culture have a deep foundation. There are three parts in Lilly culture: respect for everyone; Pursuing Excellence; Honesty and integrity. And the culture of Lilly is pure. /kloc-has been an independent company for 0/28 years, and has not merged with or been merged by other companies. Its culture goes deep into all aspects of Lilly's whole system, and this pure culture permeates every employee's mind and peacetime actions. Corporate culture is not posted on the wall, but written in the employee handbook. In fact, it is reflected in everyone. Lilly's actions and things will leave an impression on others, and this impression is Lilly culture.
Q: We are interested in the report that Lilly Company in the United States has been rated as the most popular company for working mothers by Working Mothers magazine for two consecutive years. Is this related to the culture of Lilly? (Continued Letter Online Page)
Liu Ping: How to help working mothers feed their children in a balanced way and continue to work is a common problem faced by enterprises. In the west, parents are obliged to feed their children. In such a culture and lifestyle, female employees usually have to leave for a period of time to take care of their newborn children after giving birth. In order to enable these mothers to continue to work while raising their children, Lilly America has set up a full-time nursery near the company to help these mothers make arrangements for their children. Kindergarten facilities can accept children who are not accepted by regular kindergartens.
In China, our dual-career culture is very common, because in our family, the children's grandparents are very helpful. In Lilly, China, during the pregnancy and delivery of female employees, we pay attention to the appropriate flexibility in the work arrangement, so as to help them spend the pregnancy and delivery period better, and at the same time, they can continue their beloved work and finish their work well. The only constant here is one of our values-to respect every employee, that is, to help employees when they need help.
Can you give an example?
Liu Ping: Our country's maternity protection mechanism for female employees has certain flexibility when implementing relevant state regulations, such as maternity leave and breastfeeding. Breastfeeding leave is 1 hour every day in the year after delivery, and female employees are free to decide a certain time of the day according to their own situation. Because the actual situation is that unless the employee's home is very close, the time on the way back and forth may have exceeded this time. So if they choose two hours, such as working at night 1 hour, or leaving work early 1 hour, they can do it.
In addition, their supervisors should also pay attention to the job adjustment of these employees, and the support and cooperation of supervisors is also very important. Corporate culture must be implemented internally through supervisors and managers; Externally, it reflects the corporate culture by implementing it to all employees and providing products and services to customers.
Lilly culture and China culture complement each other.
Q: Speaking of corporate culture, the corporate culture of any enterprise cannot be separated from the whole local social and cultural background. There are great differences between American culture and China culture. When Lilly's American culture spread to China, the problem of working mothers mentioned earlier involves a series of cultural differences, which will lead to a series of differences. So, how did Lilly's America integrate with the local culture when she arrived in China?
Liu Ping: Lilly's corporate culture includes three aspects: respect for people, honesty and integrity, and the pursuit of excellence. Moreover, its culture is pure, and its culture has penetrated into the whole system. In view of China's culture, I think the first "respect for people" and the traditional Confucian culture in China have taught us the greatest thing is to treat people with courtesy. "Courtesy" means respecting and trusting people. The second point, "integrity", is also related to our history and culture, that is, "a gentleman gets money and takes it wisely." For Lilly, honesty and integrity are the cornerstones of all our business principles and behaviors. Finally, it is "pursuing Excellence", which means "doing the best and striving for the first place". In the history and culture of China, China is a great country, and to become one of the world powers is actually to pursue Excellence and strive for leadership. For employees, our young culture is to be the best-that is, to do everything best and get the best return, and at the same time, employees will be more competitive.
An internal promotion system that advocates employee development.
Q: At that time, you were one of the few local employees who held senior management positions in Lilly Company. In many multinational companies, local employees in China have encountered a "glass ceiling", and once they reach a certain position, they can never get on it. How did you break this unspoken rule? Is it also related to Lilly's corporate culture?
Liu Ping: To some extent, luck is a factor. In addition, Lilly, including some other big companies, has a good idea, that is, if there is an opportunity, it should train its internal staff, which is the unique internal training system of this company. But it is very important that you have this system. Every employee selected through internal promotion must be able to prove that this selection is correct. I can't say that I won't show you the results until three or five years later, but I will learn very short in my work and get results soon. This is also a reality, especially in multinational companies. You should be well aware of the expectations of others and the expectations of the company. Then prepare in advance, that is, when the opportunity comes, you can try your hand. Therefore, we must first analyze which skills are critical in future jobs, and then focus on cultivating these skills from now on. So I am very grateful for the training system within the company.
Q: Is this also the embodiment of Lilly culture in recruiting people?
Liu Ping: Yes. This company has high standards and great commitment in hiring and developing employees. Internal selection is to respect your career choice and provide you with a platform for further development. At the same time, persistently providing a platform for employees at any time is also the embodiment of Lilly values.
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