Post-loan management department is generally the department responsible for collection set up by lending institutions or financial institutions, not the collection department of a specific platform. Take online business loans as an example. The post-loan department is a collection department set up by online business loans, which is responsible for following up the loans that have been issued, communicating with borrowers and collecting repayment. The collection work of the post-loan management department is mainly based on the understanding of the borrower and effective communication with the borrower, with the goal of pursuing a good customer experience. Lending institutions or financial institutions can maintain a good customer relationship and a positive lending ecology and provide a better service experience through their own collection work. It should be noted that the collection methods and strategies of post-loan management departments of different lending institutions or financial institutions may be different, and the specific situation needs to be understood according to the actual situation.