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You must download the driver.
Question: What are the correct steps in the installation process of USB interface scanner under WIN XP?
Answer:
The correct installation steps are as follows:
1. First of all, don't connect the scanner to the computer, that is, don't connect the USB cable.
2. Turn on the computer, and pay attention to log in to the WIN XP system as an administrator.
3. Install the driver of the corresponding scanner. After the driver is installed, the computer will restart.
4. After restarting the computer system and logging in as an administrator again, plug in the USB cable at the back of the scanner with the power on.
5. At this time, pay attention to the computer screen, and the "Find New Hardware Wizard" window will appear in the operating system, asking the user. At this point, the user is asked to select the "Install (Advanced) (S) from a list or a specified location" option, and then click "Next". As shown in the figure below:
Next, please select "Search for removable media (floppy disk, CD)", as shown in the following figure:
At this time, please note that the driver CD of the scanner must be placed in your CDROM, and the computer will read the information of the root directory of the CD (some driver CDs need to read the contents of the driver directory). Next, after a series of actions, the computer finally appeared the following tips:
At this point, it has been prompted that the installation process of the scanner has been completed.
6. The user can notice that the detector of the scanner has changed in the lower right corner of the computer, indicating that the scanner has been found.
7. Next, the user can check whether the scanner has been found through the "scanner detection" tool attached to the driver.
Question 2: I connected the USB cable first, and then installed it by the above installation method, but after the computer was restarted, the operating system did not prompt "New device found". What should I do at this time?
Answer:
1. Please go to Device Manager to update the driver of the unrecognized device.
The specific steps are as follows: Go to Operating System Start-Control Panel-Performance and Maintenance-System, and select Device Manager in the hardware column, as shown in the following figure.
2. Click the device marked with "yellow exclamation mark" in the image processing device in the device manager, and the following figure appears. Select "Reinstall the driver (I)…" to let the system search for the scanner driver again (please refer to the steps in point 5 of the first question). Please note that at this point, the scanner driver must have been installed and the computer has been restarted.
3. Note that if "Universal Serial Bus Controller" does not appear in Device Manager, there is no device marked with yellow exclamation mark at this time. At this time, what users need to do is to change the CMOS settings of the motherboard and enable the USB port on the motherboard. Then restart the computer without connecting the scanner, and let the operating system recognize and configure the "universal serial bus controller". Then do the work.
Question 3: How to obtain the administrator identity in WIN XP operating system and how to confirm the administrator identity when logging in?
Answer:
1. Please open the control panel and find "User Account", as shown in the following figure:
2. Open User Account and select Create New User:
3. When creating a new user, please use the "Computer Administrator" option.
4. Then select "Create Account".
Question 4: When I repeat the above process, I report "Error during installation" when the device driver is signed. How to solve it at this time? ?
Answer:
At this point, you should go to Start-Control Panel-Performance and Maintenance-System and select the driver signature button in the hardware column of Device Manager. And change the option to Warning.
Question 5: My scanner has been found and can be connected, but the scanned image is normal, only a few lines, but there is no image of the original. What happened?
Answer:
1. Please open the cover of the scanner first, let the scanner preview it and see if the lamp tube of the scanner moves.
2. If the lamp tube of the scanner does not move, please check whether the lens lock of the scanner has been unlocked first. Or try to reopen the lens lock. Then do a preview test.
3. If the lamp tube of the scanner moves normally, please check whether the scanning setting is correct and whether it is in the scanning setting state of "Reflecting Original".
4. If confirmed, the scanner needs to be sent to the scanner maintenance center for inspection.