The brand name of the product: "Easy to talk about business".
The system consists of computer, telephone and dedicated server, which are combined by software to form an interconnected smart telephone system.
This product is a set of intelligent telephone system developed and produced by Xiamen Easy Software Company, which is suitable for sales department, customer service department, intelligent office and other fields.
Easy chat service can help you easily realize intelligent office work, expand telephone application fields, efficiently manage customer communication resources, greatly improve work efficiency and effectively reduce office costs.
Start a business easily, and help you easily establish a set of low-cost and efficient sales system, customer service system and intelligent office system.
(2) Features of "Easy Business Dialogue":
Plug and play, reliable and easy to use, fully functional, intelligent and efficient, low price, can completely replace small and medium-sized call centers.
This system does not need to be rewired, and can continue to use the existing telephone lines and network lines. Just replace the original telephone with the "easy-to-talk" telephone provided by the system, and then connect the telephone to the computer (with USB data cable), and the computer is connected to the "easy-to-talk" server (with network cable), thus forming an interconnected intelligent telephone system.
(3) Product functions:
(stand-alone version): dialing/answering, one-key speed dialing, mouse click dialing, screen dialing, incoming call screen, automatic answering, automatic recording, customer grouping, call back reminder, integrated communication (which can integrate QQ, MSN, skype and other communication methods), intelligent contact finding, address book data import/export, and customer data backup;
(networked version): It has all the functions of the above stand-alone version; In addition, there are: * * access to the address book, * * * access/distribution of customer resources, traffic statistics and analysis and other functions;
(4) Product customers:
Xiamen municipal government enterprises and institutions, Xiamen Tourism Bureau service hotline, Xiamen domestic service center, ticketing center, group enterprises, trading companies, logistics companies, travel agencies, chain stores, automobile 4S shops, etc.