Xinxin team (the main building operation team of the wharf support section) is responsible for the operation support of water supply and drain
Xinxin team (the main building operation team of the wharf support section) is responsible for the operation support of water supply and drainage, low-voltage power supply and distribution, lighting and air conditioning system in the main building area of the wharf. The team put forward the goal of providing quality service for terminal passengers and resident users, and further required all team members to have "three hearts of gold": exchange our "patience" for the "rest assured" of users; Exchange our "care" for the "peace of mind" of users; With our "dedication" in exchange for the "satisfaction" of users.
at work
Shanghai Airport Group Company Limited
In China, Xinxin Team has been constantly exploring and trying to find a long-term strategy to continuously improve the service quality of Xinxin Team. This year, the team has been adjusted, the idea of cultivating compound talents has been put forward, and the comprehensive training of team members' professional skills has been strengthened to meet the requirements of "one-door" service; And introduce scientific management and rationally allocate employees; The team also encourages employees to actively participate in technological innovation, improve existing equipment, improve the stability of equipment operation and reduce the failure rate. In terms of service, the team found that the unreasonable use of equipment by users was a major reason after investigation and analysis of many user equipment failures, so it decided to provide users with timely and effective maintenance services, as well as technical consultation on related equipment to help users use equipment reasonably and conveniently. Through the joint efforts of everyone over the past few years, the new team has won wide acclaim from users in the terminal building, and has also shaped a good image of Pudong Airport's efficient service among passengers.