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The written report format model unconsciously waved goodbye to xx years. In the past year, with the expansion of the company's business, my work has also gone through three steps-technology, management and consulting. In the past year, with the care of company leaders and the help of colleagues, my business knowledge and personal ability have been improved. Standing at the beginning of the new year, summing up the past and looking forward to xx.

I. Summary of work and introduction of achievements in xx years

The work in xx years is mainly divided into four sections: Shanghai-Hangzhou, Ning Hang, Company and Daxi Passenger Special Consultation.

1, Shanghai-Hangzhou Passenger Dedicated Line

The Shanghai-Hangzhou Passenger Dedicated Line has undertaken the technical work of prefabrication and installation of seven projects, including Chedun, Songjiang, Bridge, Wangdian, Gao Qiao, Chongfu and Linping, with a construction mileage of about 80 kilometers, bridge cable tray, shutters, railings and rpc covers, and subgrade fence of about 4 kilometers (1 linear meter), including sound barrier shutters of about 24 kilometers. The key to the construction of xx bridge deck system of Shanghai-Hangzhou Passenger Dedicated Line is installation. As we all know, the construction period of Shanghai-Hangzhou Passenger Dedicated Line has been shortened from 36 months to 18 months, which means that the tight construction period is even worse, while the bridge proportion of Shanghai-Hangzhou Passenger Dedicated Line is 9 1%, which means that it is almost impossible to climb the bridge directly from the subgrade, and all components need to be hoisted onto the bridge. This will mean that the installation pace of Shanghai and Hangzhou will exceed the previous installation projects of the company, and the line will pass through Shanghai, Jiaxing and Hangzhou, involving multiple crossings of existing expressways, increasing the construction difficulty. Construction organization and installation work instructions and organization work are particularly important to ensure the safety, quality, progress and environmental protection requirements of installation. Through the concerted efforts of various projects in Qi Xin, we have basically met the requirements of customers!

In order to provide technical services for the project efficiently and accurately, we worked overtime to prepare the inverted schedule plan for the whole project. In view of the problems that are easily overlooked in the project schedule and construction and installation, we conducted on-site inspections on the whole project, pointed out the shortcomings, gave centralized and key support to difficult projects, and ensured technical support to the maximum extent, thus ensuring the construction period.

Complete the phased control of project materials for various projects of Shanghai-Hangzhou Passenger Dedicated Line, and give key work tips for individual projects to ensure the minimum control cost within the capacity.

Complete the compilation of prefabrication and installation unit price of bridge deck auxiliary engineering components of Shanghai-Hangzhou passenger dedicated line.

In view of the advance of the construction period, in cooperation with the company leaders, the suggestion of shortening the work inspection and pricing cycle was put forward, which was recognized by Party A and ensured the later financial guarantee.

Through the joint efforts of the company's leaders, projects and headquarters, the bridge project of Shanghai-Hangzhou Passenger Dedicated Line No.4 won the prefabrication progress bonus of100000 yuan, and the project of Shanghai-Hangzhou Bid No.6 set a good precedent of single payment of 8 million yuan, and the payment reached 95% at the end of the project.

Through the problems encountered in practical projects in Shanghai and Hangzhou, we need to pay attention to the following problems in future construction and installation work:

1), as a construction and installation team, the construction must be carried out in sections. Except for installing the cover plate, all the operations in this section are completed to avoid the phenomenon of wrangling in the construction, and the acceptance must be carried out after the construction of the previous procedure is completed;

2) Before the installation of bridge deck operation, the bridge deck shall be inspected and accepted to ensure our rights and interests, and the bridge deck shall be treated in advance to ensure the smooth installation;

3) Party A's problems in construction must be reflected in written form, supplemented by pictures, to ensure our interests, and can also be used as the basis for claim;

4) Prefabricated components should be prefabricated to avoid that the follow-up work can't be constructed due to the lack of a component, which is directly related to the smooth or not of work inspection and valuation, which leads to the project funds can't be disbursed in time, the capital chain is broken, and the company's capital pressure is increased, resulting in a vicious circle; Therefore, especially in prefabrication, different types of molds should be matched with commonly used models in time to avoid the huge investment of manpower, financial resources and material resources caused by concentrated assault construction, which is not worth the candle;

5) The installation team must bring technicians to the site, complete technical disclosure at the site, and be responsible for supervision. For the steel processing team, the internal data of welded steel cages must be checked and accepted to ensure the welding quality and increase the quality awareness of the team;

6) The distribution of materials shall conform to the requirements of construction site drawings, especially the anticorrosion treatment of U-bolts. , to avoid the trouble of unknown reasons to the site technical inspection work, resulting in the waste of replacement costs;

2. Ning Hang Visiting College

From June to August, xx, the main work was to assist the preparation of the schemes for Lishui, Yixing, Hushu and Xushe projects of Nanjing-Hangzhou Passenger Dedicated Line, prepare the mixture ratio data, complete the preparation of the stage prefabrication process test scheme and the on-site test section bridge deck investigation, and timely report to Party A to ensure the smooth installation.

On the basis of Shanghai and Hangzhou, the prefabrication quality and site standardization of Ning Hang Passenger Transport College have reached a new level, which basically reflects the standard chemical plant production of the company's projects under construction. The prefabricated components have a smooth appearance, and the overall quality of mass production has reached the company's first-class level, which has been affirmed by customers.

It is no exaggeration to say that these two projects of Nanjing-Hangzhou Passenger Dedicated Line College have become the first set of real inorganic composite (cement-based) concrete base materials, and the inorganic composite cement-based concrete base materials have been thoroughly implemented.

Problems existing in prefabrication of Nanjing-Hangzhou passenger dedicated line and matters needing attention in future construction;

1), it is forbidden for non-technical personnel to adjust the construction proportion and the construction team to violate the construction technical disclosure;

2) Due to the rigorous technical work, the company lacks the preparation of enterprise standards to ensure a systematic technical data set for technical personnel training.

3) Strictly follow the prefabrication standards of chemical plants and further improve them to meet the requirements of the railway for prefabricated components;

3. Company

After completing the preliminary work of Shanghai-Hangzhou Passenger Dedicated Line and Ning Hang, he returned to work in the company on 20 1 1, and the work department was transferred from the engineering technology center to the engineering management center as the deputy manager, presiding over the daily work of the project management center. The work mainly involves four tasks: contract review, before construction materials enter the site, equipment planning, preparation of artificial price, and internal bidding of labor force.

It mainly completes the unit price of steel processing services, partition columns and fences of Beijing-Shanghai line, completes the implementation plan of Pan Ying, Tianjin-Qinhuangdao and Xiamen-Shenzhen new line projects and reports it to the cost control center in time to finish the work.

From August 29th to September 10, xx, Wang Shengbing, Pan Hui, Lv Shuanbao, Ma Shuai and Bao Xiting and I completed the preliminary site lease, route progress, ground materials and some machinery of Daxi Passenger Dedicated Line, and sent the investigation report to the relevant leaders of the company.

The organizational structure and job responsibilities of the project management center were compiled and reported to the human resources and talent reserve center, and some positions of departmental personnel were trained.

On June+10, xx, 5438, we mainly hired our company as a consulting unit, and worked with Pei Jiulun and Fang Changchun to compile the technical standards, construction technology and assembly line construction production line, which was recognized and praised by Professor Liu X, the general consultant of Daxi Company.

Complete the compilation of bidding documents and standardized construction scheme for ancillary works of Daxi Passenger Dedicated Line, cooperate with Wang Shengbing to complete the compilation of guiding construction scheme for ancillary works of Daxi Passenger Dedicated Line, and send it to Daxi Company. Approved by Daxi Company.

4. Daxi Passenger Dedicated Line Consultation and Guidance Station

10 to the end of xx (1 1), the consulting and guiding station for inorganic composite cement-based concrete was formally established. On February 6th (1), with the network communication, telephone communication, office space implementation and sign posting, the guidance station was formally established.

The Technical Guidance Manual for Consultation Workstation of Daxi Passenger Dedicated Line Station has been compiled into a book.

Cooperate with business personnel to complete the standardization scheme of subsidiary component prefabrication yard of China Railway 3rd Bureau, China Railway 2nd Bureau, China Railway 19th Bureau and China Railway 21st Bureau.

Completed the centralized training of the whole line 15 blocks of Daxi distribution, and the training results were recognized and affirmed by Daxi Company.

On-the-spot consultation was conducted for the whole line 15 bid section, and the problems found in the factory construction were answered in time. The problems existing in the site are sent to each bid section in the form of work contact sheet or electronic file in time. Through this period of work, the work attitude, business ability and professional knowledge have been recognized by Daxi Company.

II. Work Plan and Requirements for xx Year

During my work in the guidance station, I feel that there is a big gap between the company's technical management. 20 1 1 I will focus on solving the problem of compiling the technical formation system and make it written, which will lay the foundation for the next work of similar guidance stations.

In xx years, actively carry out the work within the scope of company leaders, Daxi Company and guidance stations, do a good job in consulting and guiding inorganic composite (cement-based) concrete members, and actively accumulate and summarize a new railway development model for the company!

New year, new hope, I hope the company can improve in the following aspects:

1, technology: increase the introduction of technical personnel and increase the encouragement of technological innovation;

2. Material distribution: the prospect of strengthening mold development, especially abs injection mold, is quite huge; Mold quality and matching, the rest of the materials are distributed according to the technical requirements of each line, so as to ensure that the materials and equipment transported to the site can be used and avoid the "strike" phenomenon after the materials and equipment arrive at the site;

3, personnel: according to the project size, reasonable analysis of human resources, encourage part-time;

4. Management: increase the tracking of the implementation time of things, increase the cost control, strictly calculate the profit control of contract execution before signing, and prefer not to do contracts that are not profitable;

5, capable and technically excellent;

6. Process: strengthen work efficiency, and the functional personnel assigned to the project strictly obey the management of the project manager, and it is strictly forbidden for the functional center to "protect its weaknesses";

Three. Constructive opinions, suggestions and requirements for the company's work.

1, implement the project manager contract responsibility system, and implement the "responsibility, right, benefit, efficiency and strength" of the project;

2. Strengthen the objective analysis and reasonable evaluation of the railway market, and strive to strengthen the awareness of making refined products;

3. Strengthen the source and process control of project management and cost control to avoid the phenomenon of settling accounts after autumn;

4. flowing water from the source-strengthen the logistics support for the construction team. The company tries its best to create an environment for the construction team, improve enthusiasm and achieve mutual benefit and win-win results.

The format of written report is 2 1. The purpose of internship

Graduation practice is a necessary experience for every college student. So that we can understand the society in practice and learn a lot of knowledge that we can't learn in class, and benefit a lot. It also broadens our horizons and increases our knowledge. It makes me realize that I will apply what I have learned to my work and lay a solid foundation for further social development. Only by adjusting one's learning style during the internship and adapting to the society as soon as possible can one be accepted by the society and survive and develop. I believe that as long as we are based on reality, change and adjust our perspective, forge ahead on the road to success and keep climbing.

The main purposes and significance of this internship are: (1) to apply and deepen professional theoretical knowledge in practice; Get practical knowledge and skills in practice; Cultivate the ability to work independently and solve practical problems; Improve cooperation and organizational capabilities; Understand the product information of the internship company and master the corresponding sales skills and management knowledge.

Second, the internship time

XXXX year x month x day

Third, the internship location

XX computer digital hall ASUS computer specialty store

Four. Introduction of internship unit

My internship unit is in the ASUS store of XX Computer Digital Museum. The project is located in front of XX Trade City150m, with a total area of 352mu and a total development area of 310000m2. It is one of the tens of billions of markets that XX municipal government focuses on. In the ASUS store, we mainly deal in ASUS computers, computer accessories, monitors, motherboards, graphics cards and other products. The strength of ASUS store is strong, it emphasizes credit, abides by contracts and ensures product quality. It has won the trust of our customers with its multi-variety operating characteristics and the principle of small profits but quick turnover.

Verb (abbreviation of verb) practical content

Store management

The purpose of all store management and operation is to improve store performance. The duty of the shopping guide is to analyze the needs of consumers, match clothes and trousers for them, master product knowledge and sales skills skillfully, and bring direct income to the store. The assistant manager is responsible for assisting the manager to manage the store, mastering the skills of store management and operation, stimulating the enthusiasm of shopping guides and handling customer objections. The manager's responsibility is to manage the store as a whole, handle the store's objections, handle the relationship between the store and the company, and comprehensively improve the store's performance.

The most contact in the store is display design, store image maintenance, warehouse management and familiar sales skills. An image shop attaches great importance to the whole display design, which is also the first sight to attract customers. The store manager has a lot of techniques and skills in displaying this work, as well as the ability and ideas of color matching. Store image maintenance needs constant supervision and follow-up, and daily store cleaning, warehouse sorting, personnel image and so on need to be completed firmly and on time every day. Sales skills are something that all employees in the store must master and keep learning. Is the soul of the shop, this concept is around every day, instilled in the shop.

(B) to understand the relevant product information

Whether it is company training or shop training, it is always inseparable from mastering product information, so understanding and mastering the knowledge of ASUS computers is the key to this internship. Asus computer has the following features:

1. Heat dissipation: ASUS exclusive second-generation dynamic heat dissipation technology (ADTD2) is adopted, with built-in copper hollow conduit and oversized aluminum radiator, which has better heat dissipation effect.

2. Keyboard: isolated floating keyboard, a small amount of waterproof, silent design, anti-misoperation design touchpad, convenient for users to type.

3. Appearance: The appearance is tasteful, and it has won many international awards, such as the German IF Award. Red dot award.

4. Power saving: The unique POWER4 gear power saving technology can effectively save electricity by 20%-30% and prolong battery life.

5. Motherboard: ASUS Motherboard ranks first in the world and won the "Best Motherboard Brand in the World" for six consecutive years.

6. Colorful: The unique SPLENGID colorful technology is adopted to improve the screen contrast and bright spot saturation and achieve the "elegant" effect.

7. Screen: ASUS is the only one in the world that promises that LED screens have no bright spots. If you find a bright spot within one month after purchase, you can change the screen for free.

8. Cool Frequency 33: ASUS exclusive cool frequency 33 technology can improve the overall performance of CPU and memory by 33% and enjoy a higher experience with less money.

9. Sound: With the sound effect setting of "Master Bel Canto", the sound quality is more perfect.

10. After-sales: ASUS has a two-year global warranty service, especially for screens and optical drives, which is one year longer than that of well-known brands and provides 24-hour service all year round.

(C) to master sales skills

In practice, one topic that cannot be separated is sales. It is common to come to the store to do sales, and the experience and mastery of sales skills can basically measure the quality of this internship. In the process of internship and personal experience, summed up the following sales skills:

First of all, make full material preparations. Good material preparation can make customers feel the sincerity of sales staff, help sales staff to establish a good negotiation image and form a friendly, harmonious and relaxed negotiation atmosphere. still

Enhancing self-confidence is very important to the success of salespeople. Salespeople visit customers rashly without preparation, and they are always worried that they will make mistakes and have ambiguity because they don't understand or know clearly. It is certainly unacceptable for customers to see such salespeople who have insufficient confidence in their own product promotion, and then they will feel worried and disappointed, and then they will not be able to trust the products promoted by salespeople. Therefore, adequate preparation can make sales staff confident and confident, take their time in sales, behave appropriately, and easily gain the trust of customers. Second, salespeople should be "intimate friends" in order to improve the success rate of sales. The so-called "confidant" means that we need to master the production, operation and scale of our company in many aspects, as well as the performance, indicators and prices of the products we are responsible for. For customers, salespeople are companies. But in fact, the salesperson only represents the company. Since the salesperson only represents the company, it is necessary to have a comprehensive understanding of the enterprise, including business objectives, business policies, historical achievements, advantages of the enterprise and products sold. Sales staff must be familiar with the company's price, credit conditions, product delivery procedures and any other information indispensable in the sales process. In the sales process, the company must have good credit conditions, the company must keep its promises and contracts, and the product delivery must be accurate and timely. Only when salespeople are familiar with this knowledge can they use preferential terms to attract customers and arouse their desire to buy.

Third, sales staff should establish an information network platform to communicate with customers. Everyone has two different personal networks, one is naturally acquired by you, and the other is created by yourself. Natural networks include your relatives, good friends and other acquaintances. If you and your good client become bosom friends, then he will talk about you freely. In this kind of talk, there are his melancholy, his loss and his happiness. At this time, you should share it with him. He may talk to you about his friends and his clients, and even let you find them by phone or make an appointment for you. This will lead to new customers, so how can we impress them? That is to give full play to personality and personal charm. In the sales process, you must completely release yourself, give play to your strengths and specialties, and at the same time, don't hide your weaknesses and let customers feel you.

The real side, so that customers will have trust in you, promote the sales process, and maintain this trust and tacit understanding for a long time to come, and maintain long-term cooperation. The personal charm of salespeople, and actively explore their own interpersonal relationships, through which you can gain a larger interpersonal network.

Sixth, internship experience

During my internship in the past week, I have a more practical experience of sales: I think that completing sales is not a process of gaining benefits, but a process of gaining people's hearts. Be a man first, then do things: make people first, then make money. In sales, you must first sell yourself. The preparation and planning before the sale must not be ignored, and it is possible to win if you are prepared. Prepare sales tools, opening remarks, questions to ask, words to say and possible answers. Be sure to learn and remember the company's product-related materials, brochures and advertisements, and collect competitors' advertisements, promotional materials and brochures for research and analysis, so as to achieve the purpose of sales and complete the sales task. It can be said that a week's work has made me grow a lot, from which I have gained a lot of insights and benefited a lot. It is very helpful for my future study.

Seven, thank you

First of all, I want to thank the school for providing us with this rare internship opportunity. Here, we have taken the first step from students to the workplace, which is an important step towards society. Through this internship, I also want to thank the boss of ASUS computer store for providing us with a good learning and working environment. I have learned a lot that books can't, which has benefited us a lot. I'd like to thank my practice instructor-Teacher ——XXX in particular. Give us a lot of help during the internship. In addition, I would like to thank the members of our team. It is because of everyone's mutual help and learning that our internship process can be successfully completed in solving problems and challenges. I realized the value of team spirit and gained the most sincere friendship.

Thanks again to the school, the teachers and students who helped us guide, and the ASUS computer store. I will always remember these bits and pieces in this internship. Thank you!

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