Tse is a technical support engineer. Not only after-sales, but also pre-sales technical support. Trained in project management, marketing and product knowledge. Because it is professional support for a product or service, we believe that support personnel should accumulate experience in practice and form a stylized solution to customer problems.
The specific responsibilities of tse are as follows:
1, to help customers solve technical problems;
2. Provide customers with good pre-sales and after-sales services, timely feedback customer needs and solve customer requirements;
3. Be responsible for the sales promotion of the company's products and improve the company's sales performance;
4. Develop new customers and track existing customers, and establish long-term business partnership;
5. Collect market and customer information and report to the relevant person in charge;
6. Be responsible for updating and maintaining OEM process data and related IP;
7. Responsible for inspecting the Democratic Republic of the Congo/LVS;
8. Responsible for customer-related design (installation and use of PDK, use of DRC/LVS, technical support of slide, etc.). ).