1, call vivo customer service hotline to make a complaint. You can call vivo after-sales customer service hotline to explain the reasons and requirements of your complaint, and the customer service staff will provide you with corresponding help and solutions.
2. Submit a complaint in vivo official website. You can log in to vivo official website and submit your complaint on the customer service page, including the product, reason and requirements of the complaint. The official staff will handle and reply your complaint as soon as possible.
3. Complain to the consumer protection agency. If you still can't solve it, you can complain to local consumer rights protection agencies, such as consumer associations, industrial and commercial bureaus and other institutions.
Protecting one's legitimate rights and interests requires one's own actions and plays an important role in building trust, protecting personal information and understanding laws and regulations. At the same time, when dealing with disputes, we should keep calm, choose the right way to protect rights, and avoid making decisions that are not conducive to ourselves because of impulse.