Minghui Company has formed core partners with CUMMINS Cummins Power, Perkins Power, Doosan Doosan Heavy Industry and Deutschland Power, Emerson Leroy Somer Lelysenma Generator, Stanford Stanford Generator and ENGGA Generator in China. Minghui Company has passed ISO900 1:2008, ISO 1400 1, ISO 1800 1, CE, GOST certification, and its products meet international and domestic standards: ISO8528, ISO3046, GARB.
Minghui products sell well in more than 80 countries including Europe, America, Middle East, Africa, Southeast Asia and CIS. , widely used in communication systems, data centers, mines, electric power, highways, engineering companies, financial systems, hotels, railways, military, airports, commercial buildings, hospitals, factories and many other important fields, and has established a global service system with strategic partners.
It is the eternal pursuit of Mingbao people to dare to be the first and innovate, and it is the eternal vision of Mingbao people to create an industry model!
Service work standard
Processing first, then analyzing; Do it first, then say it; Get things done the first time.
service promise
Minghui company's service hotline, all regions, offices and agencies in the country have opened 24-hour service reception telephones to accept customer repair and consultation.
After the customer reports for repair, the service commitment is implemented: 30 minutes to respond to the problem, 3 hours to solve the problem, 3 days to end the problem, and 30 minutes to complete the dispatch work, and arrange the situation and time of customer feedback to provide service as soon as possible, except in special areas (no cell phone signal, sparsely populated, inconvenient transportation and other areas). ), 4 hours in the city,/kloc-8 hours within 0/00 km, 6,500 hours. In addition to the immediate repair at the scene, the general fault is repaired within 3 hours, and the major fault is repaired within 72 hours.
service system
Customer-oriented service tradition
Provide better service standards.
Global sales service network
Service tenet
Customer first, integrity-based, all-weather, all-round, and wholeheartedly serve customers.
Service belief
Ensure that customers can use Minghui products with confidence.
Every time customers get convenience, Minghui Company gains a trust.
Every day when customers are lost, Minghui Company loses a market.
In the process of service, we should first look for Minghui's own problems and give priority to the interests of customers.
It is not the fault of the customer that the customer can't use the generator set, but the service work of Minghui Company is not in place.