1, reporting complaints to lending institutions.
Because some collection behaviors are not from the lending institution itself, but from the specialized collection institution of the third party, and if the harassment behavior of the collection institution is excessive, the lending institution as Party A may not know it, and feedback to the lending institution first may solve the problem.
2. Report complaints to the CBRC.
You can log on to the CBRC official website, inquire about local complaint telephone numbers, complain about SMS harassment, report the collection platform, and ask the CBRC to standardize the rectification.
3. Report the complaint through WeChat official account.
Pay attention to the official account of "Internet Finance Association" WeChat, click "Contact us" in the chat window, then select I want to complain, and then follow the prompts.
4. Report the telephone number 1232 1 to the acceptance center.
1232 1 is a reporting center that specializes in accepting bad networks and spam. You can call the reporting hotline, or you can directly log in to the company official website to report the other party's phone number, message time and message content. After investigation, it can be handled.
Step 5 call the police directly
If the collection message contains threats, intimidation, abuse and other violent collection means, malicious collection behavior is exposed, in order to safeguard their own safety and rights, you can directly report to the police.
Legal basis:
Article 42 of the Law on Public Security Administration Punishment stipulates that anyone who commits one of the following acts shall be detained for not more than five days or fined not more than five hundred yuan; If the circumstances are serious, they shall be detained for more than five days and less than ten days, and may be fined up to five hundred yuan:
(1) writing threatening letters or threatening the personal safety of others by other means;
(2) publicly insulting others or fabricating facts to slander others;
(3) fabricating facts, falsely accusing and framing others, and attempting to subject others to criminal investigation or public security administration punishment;
(4) Threatening, insulting, beating or insulting witnesses and their close relatives;
(5) sending obscene, insulting, intimidating or other information for many times to interfere with the normal life of others;
(6) Peeping, eavesdropping or spreading others' privacy.