1. Contact company: You can contact Hangzhou Xiaoyu Interactive Technology Co., Ltd. to explain the situation and ask for a refund.
2. Complain to relevant departments: If you can't solve it by contacting the company, you can complain to relevant departments, such as consumer associations or industrial and commercial bureaus.
3. Seek legal aid: If you think your rights and interests have been infringed, you can seek legal aid.