On the one hand, if you are complained by the platform, the suggestions are as follows:
1. Obtain the information of the infringing product and the complainant's specific trademark patent right or copyright through the platform notification, and analyze whether the product is really infringing;
2. If the analysis by a professional agent or lawyer does not constitute infringement, you can appeal or ask a lawyer to intervene; If it does infringe, the infringing products should be removed from the shelves quickly;
3. If the store is suspended from sales rights. It can also be restored by appeal according to the rules of the platform; Even if the complaint is unsuccessful, you can contact the obligee to settle and withdraw the lawsuit or hire a lawyer to intervene in the settlement negotiation.
On the other hand, if it is sued by the court and TRO is issued to freeze the funds in the account, the suggestions are as follows:
1. Notify and/or lawyers to obtain infringing products and case information through the platform;
2. Inform the platform lawyer and send it to the lawyer for evaluation (whether there is real infringement, whether there is a non-infringement defense, the progress of the case, the plaintiff's lawyer, and the settlement standard, etc.). );
3. Choose settlement, responding to the lawsuit or giving up (according to the operation of the store, the frozen funds of the store, the cost of settlement or responding to the lawsuit, the possibility of being associated with other normal stores, etc.). ).