it's the fastest product that Tencent's internal users have exceeded 1 million. In the past two years, the number of users of Tencent Conference has quietly exceeded 2 million. Wu Zurong, vice president of Tencent Cloud, and Qian Min, general manager of Tencent's conference products, are unaware of this, and they have already left the user data behind during the high-speed running.
the success of Tencent conference is not only a surprise for Tencent in the B-end (enterprise-end) market, but also proves the reliability of Tencent Cloud.
Wu Zurong told Interface News and other media that Tencent Conference, as a cloud native product, was developed based on Tencent Cloud from the first day of its birth, and its infrastructure was based on the cloud. Tencent Cloud also unconditionally provided its servers, bandwidth and IP resources to Tencent Conference to help it stand the test during the high-incidence period.
On the other hand, Tencent Cloud also has a product developed by using all its infrastructure, and it has withstood the test of 2 million users. Tencent Cloud also has more information to promote these services to more users at B-side, which is a chain of mutual iterative cooperation.
according to IDC data, the video conference market in China will exceed 1 billion yuan in 224, and the cloud conference market will account for nearly 4%. Among the 5 million conference rooms in China, less than 1% use video conferencing, and all the giants are frantically pushing corporate office products to seize the market.
at the recent Tencent staff meeting, Ma Huateng, the founder of the company, proudly introduced the new "three outstanding people in one door" to all employees: enterprise WeChat, Tencent conference and Tencent document. They are in full swing to deploy the work of getting through each other.
under the new external competition situation, Tencent executives are very concerned about how these three products can form a new synergy, which is also the most important task for Tencent's meeting now and in the future.
Wu Zurong believes that the opening of enterprise WeChat, Tencent conference and Tencent document is popular in a sense. From the domestic and international trends, whether it is a distributed suite or an "all in one" office collaborative product, it is necessary to realize mutual access to the same account and authorize it within the scope of user permission.
"the linkage between SaaS products, whether in the form of API or SDK, is an inevitable trend." Wu Zurong said.
the conference module of enterprise wechat itself is developed and operated by Tencent conference team, and the product design is also completed by both teams.
in order to promote the better integration of Tencent conference and enterprise wechat, dozens of Tencent conference employees have worked with the enterprise wechat team in Chengdu for more than five months, and the enterprise wechat team will arrange people to jointly develop in Shenzhen in the future.
the new version of wechat, which will be released next month, has been widely tried in Tencent, and the feedback shows that it works well.
regarding the prediction of the future evolution direction of Tencent conference, Wu Zurong said that the most important thing for SaaS products is to be open. By opening more APIs and capabilities, users can use the products in more scenarios.
the opening of Tencent conference includes API, SDK and document opening. The partners in contact with Tencent Conference have demand scenes covering interview scenes, recruitment scenes, scenes surrounding CRM, interactive scenes, consultation scenes and even remote consultation scenes.
in every typical usage scenario, Tencent conference has created a number of benchmark customer cases, and launched targeted functions according to different user needs.
Take the recruitment scenario as an example. Ordinary people use Tencent Conference, and the user's face is displayed on the interface. However, under the recruitment scenario, the interviewer sees the candidate's resume, and the candidate may see the information he should know next, matters needing attention, online answering pages and so on.
"Unlike hardware, software has many different scenarios." Qian Min said, "Tencent meetings need to communicate one by one, and at the same time take into account the business models of both sides", which is a long-term process.
With the opening of hardware ecology, the actual delivery process has been greatly simplified.
Take the delivery case of Tencent and Shell as an example. In less than two days' weekend, the two parties completed the renovation of Tencent conference Rooms with more than 3 meeting rooms, and made full use of the original equipment of Shell. The whole process was very smooth. Shell employees are completely unaware when they go to work on Monday, and they can use Tencent conference Rooms smoothly.
"No education, almost no threshold." Wu Zurong said, "I am very touched by this delivery."
in the past, if it was a traditional video conference, the renovation of 3 meeting rooms could not be completed in half a year.
Tencent conference insists on the strategy of not making hardware, so that products can make more breakthrough progress this year. At present, there are two largest manufacturers of audio and video hardware in the world, Logitech and poly, and one of the three global partners of these two companies in official website is Tencent Conference, and the other two partners are Microsoft and Zoom.
from the traditional SIP/H.323 devices to USB devices and further large screens, the hardware form of Tencent conference has completely covered large, medium and small conference rooms.
In the past two years, Tencent Conference has spent a lot of time and energy to ensure the stability of audio and video. The global deployment of Tencent Cloud and the disaster recovery capability of multiple computer rooms are crucial.
according to the feedback from the interview after the engagement, customers are very appreciative of the stable and clear audio and video service of Tencent conference.
"In this year's infoComm exhibition (the largest audio-visual exhibition in China), almost all booths hope to be certified by Tencent or cooperate with logo." Wu Zurong is very proud of this.
Wu Zurong told Interface News and other media that in the certification laboratory on the 25th floor of Tencent Building, there are so many hardware products waiting in line for certification every day that it is difficult to maintain the certification speed only by Tencent Conference itself. Tencent had to entrust a third-party impartial organization to help complete the initial certification screening to improve work efficiency.
At present, about 7 brands have submitted certification to Tencent Conference, more than 2 brands have passed certification, more than 8 models have been submitted for testing equipment, and more than 4 models have passed certification.