If the circumstances are serious, the rights will generally be reduced invisibly, and the punishment such as visitors will be severely reduced. If the circumstances are particularly serious, close the store. If you want to keep the store, you must prepare effective information to appeal.
Taobao's intellectual property was complained that a commodity was deducted 2 points. You can communicate with the company that complained about you first and ask them to cancel the complaint. You don't sell goods off the shelf. In addition, if you submit some evidence, of course, you can be exempted from punishment if you don't infringe.
Extended data:
Taobao violation category
1. Infringe on Taobao trademarks or other rights and interests.
Without explicit authorization, Taobao users use:
1. 1 Taobao (or Alibaba Group or its subsidiaries, the same below) or its website (including channels, categories, space, etc. And its branches), products, services, activities, business, technology, etc. , name, trademark, logo, domain name, slogan, characteristic words, pictures, graphics, shapes, images, etc.
1.2 photos, images, names, flower names and/or pinyin, homophony, translation, etc. Taobao's managers;
1.3 Other information (except ordinary members) that may mislead others into thinking that users have a certain relationship with Taobao, including information similar to the above two items: 1. 1 and 1.2.
2. Revealing other people's information
Violation of Taobao's regulations on network information, spreading and publishing displayed information on Taobao and other websites that allow users to log in with Taobao's username and password.
3. Publish illegal information.
Use the information dissemination channel provided by Taobao to publish illegal information.
4. Unlawful release of goods
There are cases where commodities violate the commodity release management rules, including but not limited to: publishing prohibited commodities (including store names or store announcements and other prohibited commodity information in Taobao public channels), misplacing categories, commodity credit speculation, no maps or inconsistent maps, repeated distribution of commodities (except those related to Taobao business and approved by Taobao), etc.
Step 5 cheat
Publish fraudulent goods for the purpose of illegal profit, and infringe upon the rights and interests of other users by refusing to use Alipay, collecting money and not delivering goods.
6. Illegal registration
Users maliciously register a large number of Taobao accounts through software or illegal channels, disrupting the order of Taobao or increasing the platform load of the website system.
7. hype credit
One or both parties to the transaction fabricate transaction facts or conduct other behaviors that can affect others' "accumulated credit of members" for the purpose of increasing "accumulated credit of members".
8. Deal or not
After the buyer and the seller make a deal on Taobao, the buyer refuses to pay for the goods without justifiable reasons; Or the buyer has abnormal bidding behavior, which has or may disturb the trading order of the website.
9. The transaction is not for sale
After the buyer and seller make a transaction on Taobao, the seller refuses to sell without justifiable reasons or the transaction status is "The seller has delivered the goods, waiting for the buyer's confirmation", but the goods are not actually delivered, such as "out of stock" and "commodity transfer". These are not considered as legitimate reasons.
10. Malicious evaluation
The content of the evaluation made by the appraiser in his own or others' name violates public order and good customs, or Taobao thinks it inappropriate; Or the appraiser insults, slanders or coerces the appraisee by exaggerating or fabricating facts for the purpose of harming the appraisee's interests (or seeking personal interests) (limited to "bad reviews" and "middle reviews").
1 1. The online description does not match.
It refers to the inconsistency between the goods received by the buyer and the description of the goods released by the seller after the buyer and the seller make a deal on Taobao.
12. The seller refused to use Alipay. When the buyer asked for payment with Alipay after the transaction between the buyer and the seller, the seller refused to use Alipay.
References:
Baidu Encyclopedia-Taobao Violation