Hawthorne's experiments prove that work efficiency does not mainly depend on working conditions and working methods, but on the enthusiasm of employees, that is, the morale or working mood of workers. Morale is related to people's satisfaction. The higher the satisfaction, the higher the morale. Therefore, the main way to improve production efficiency should be to improve employee satisfaction.
Hawthorne's experiment proves that there are still informal organizations among employees, which have their special relations and laws. Formal organizations mainly adopt efficiency logic, while informal organizations adopt emotional logic. Managers should face up to the reality of informal organizations and handle the relationship between formal organizations and informal organizations.
Hawthorne's experiment and Mayo's concepts of "social man", "morale" and "informal organization" have opened up a new field of management science, emphasizing the influence of interpersonal integration on production efficiency.
Impact on the development of management science: Talents are the source of power for the development of enterprises.
People, money and things are the three elements of enterprise management, and manpower is the most active and creative factor. Even with the most advanced technology and equipment, the most complete material information, without accurate and sufficient input from people, everything will be meaningless.
Effective management of people is not only the premise of effective utilization of existing material resources, but also the most basic condition for all innovations. Especially in the modern society with rapid development of high technology, innovation is the only way for enterprises to survive and develop. Innovation is the patent of talents, and excellent talents are the most important assets of enterprises. Whoever can develop and utilize human resources more effectively may be in an invincible position in the increasingly fierce market competition.
Time background
Taylor and Fa Yueer, the outstanding representatives of classical management theory, have made outstanding contributions to the development of management thought and theory in different aspects, and have had a far-reaching impact on management practice, but they have one common feature, that is, they both emphasize the scientificity, rationality and discipline of management; Not paying enough attention to human factors and functions in management. Their theory is based on the assumption that society is made up of unorganized groups of individuals.
They strive for personal interests in thought and action and pursue the maximization of economic benefits, that is, "economic man"; The management department only faces the simple addition of a single employee or individual. Based on this understanding, workers are arranged to engage in fixed, boring and simplistic jobs and become "living machines".