Time goes by, never stops, and a piece of work is over. Looking back on this period, the achievements are hard-won, so make a work summary. What are the characteristics of a good job summary? The following is a summary of the project acceptance work I have compiled for you, hoping to help you.
Project acceptance summary 1 1. Different standards of project acceptance will determine the progress and difficulty of project acceptance, and it is the primary responsibility of the project manager to carry out project acceptance as soon as possible.
The bigger the project, the more standards and details of acceptance. Also, because of the large amount, there are many people involved in the acceptance. Under the pressure of who signs and who is responsible, everyone is unwilling to sign first, which makes the standard of project acceptance even more elusive.
Looking for problems that are not suitable for acceptance criteria in large projects is equivalent to shooting at the earth where we are standing, and we can win whatever we do. Because customers will have a set of acceptance standard documents and processes that are difficult to sell hardware, let alone software acceptance. If it is really implemented according to the customer's requirements and standards, the team development will not pass the acceptance for two years.
Therefore, the acceptance of large projects often contains three human feelings. Usually, the project manager should do a good job in the relationship with customers. Both sides can have a mutually acceptable plan on the acceptance criteria, and * * * will do things well. If you don't do it well, although the customer is also responsible, your company will have to pay a lot of manpower, material resources, time and resources for it.
Second, the project summary meeting is the key and springboard to determine whether the project can pass the acceptance smoothly. We should seize this opportunity and not fight an unprepared battle.
Project summary meeting, as its name implies, is to summarize the work of the project, which has been done, which has not fully met the needs of customers and which has not been completed. Because the software runs periodically, its requirements will be more and more perfect with the use of users. Similarly, in business negotiations, it will make the project cycle longer than expected.
Because the business contract and the report of the project team's work, if it can be recognized by the customer and the software function is realized to a certain extent within the scope proposed by the customer, the project summary meeting is likely to become a springboard for project acceptance, and at least it will have very good psychological expectations for project acceptance, so that the middle and low-level personnel of both parties can focus on project acceptance in the next work and make the best preparations for the smooth transition of project work to the acceptance period.
Three preparations
A comprehensive understanding of the project
It is hard to imagine that a project manager who doesn't understand the project process and work can host a project work summary meeting. The process of project acceptance is like a chain, one set at a time. If any one link goes wrong, the whole chain will break. Because there are too many details involved, if you don't give satisfactory answers to any questions raised by customers, it is difficult to guarantee that customers will make the meeting results move towards your imagined goals.
Therefore, before the meeting, the project manager should be very clear about what the customer is concerned about in this project, the completion of the project team, the customer's satisfaction, and especially the satisfaction of the needs put forward by the customer leaders. And how far the project is going, customers' ideas and attitudes during the project, etc.
On this basis, imagine that if the customer's satisfaction with us reaches a certain level, it is necessary to know what the customer's key business will be, the customer's attitude and bottom line in these concerns at the beginning of the formal meeting, and know what cards the customer will play in advance, which will make you have unexpected gains at the meeting.
Second, understand the characteristics of participants.
In the process of project implementation, we should pay attention to collecting the basic information of customer behavior. For example, some people are indifferent to asking him to sign, afraid of taking responsibility, some people are easy-going, some people are realistic, some people care about details, some people have the overall project concept, and so on. Paying attention to the collection of this information will always make your project go smoothly on some occasions.
After knowing this information of the customer, you should try to understand the work arrangement of the customer in the days when attending the meeting, and try to let the people who are beneficial to the project attend your project summary meeting. Never meet someone who can speak for you and has more weight. Traveling at your scheduled time will upset all your plans.
At the same time, more consideration should be given to people who are dissatisfied with the project, especially key people who are hostile to the project. The sooner you know the cards that such people may play, the better your project will be. Because even if someone in the customer speaks for you, as a colleague of the same company, as long as someone is opposed, the customer will help his colleague, not you.
Third, determine the actual goal.
Don't attend project meetings without topics. Every project meeting must have a clear meeting theme, even a regular project meeting. Everyone goes through the motions without a goal, which is a waste of time for both parties and the fault of the project manager.
At the same time, on the basis of understanding the project process and current situation, according to the characteristics of the participants, formulate practical goals and the minimum goals you want to achieve, enter the conference room with the minimum goals, and discuss with customers on this basis. Excessive goals and expectations can only be achieved if customers are very recognized by your work and your company.
Similarly, when reporting a lower achievable goal to your leader, the leader will certainly be happier if you get good results after the actual meeting. On the contrary, if the expected goal is too high, but it is not achieved, it is hard to imagine how you will do a good job with the leader.
Four steps
Formal meeting of project summary
First, summarize the project process realistically.
This is a prelude. According to habits and site conditions, you can also put the second point in the first place.
When summing up the project process, we should still pay attention to the big aspects as much as possible, talk more about the benefits of the project, and don't talk about the unpleasantness in the project process to avoid the theme of the meeting being biased towards details. Don't forget to mention helping customers during the project, especially when their leaders are present. Seek truth from facts but don't forget the method.
In the process of project summary, it is very important to emphasize the key milestones, the efforts of both parties, the change of customer personnel and the hard work of the process. This is an emotional card, which may be beneficial to the meeting process. The running status of the software must be reported, and the overall situation should be discussed, because the details and unsatisfactory places can be discussed for three days.
Two, clear the completed projects and unfinished work.
Any project can never be finished. Even if it is finished completely, it can't be perfect, let alone be approved by customers 100%. Therefore, the completed work must be emphasized, and the unfinished work should also be mentioned. Because the unfinished work is mentioned at the summary meeting, everyone's hearts will gradually lose their defenses and it is easy to expose their true thoughts. Similarly, they will not have the pressure to accept, although our purpose is to accept.
Similarly, it is best to show which customers have approved the completed work, so as to avoid kicking the ball at each other to take responsibility. Similarly, others agree that it will make the meeting smoother and pave the way for the realization of our expected goals.
Third, listen to each other's actual situation and attitude.
The highest goal of the project summary meeting is to pave the way for the project acceptance, so you can understand the customer's attitude by watching the customer's summary of the project process and the unfinished work report at the project summary meeting.
At this time, customers will inevitably talk about their views according to some problems in the project process. At this time, we should avoid disputes with customers, and put them forward in a more euphemistic way, so that customers feel that we have worked hard and the results are generally good and reasonable. Remember to keep the customer's face in front of his colleagues.
If the customer has no objection at this time, it means that it is acceptable, indicating that the customer is still acceptable to the project as a whole. If the customer still can't accept this to some extent, then the customer's problem must be explained again at this time, so that what he said is reasonable but beyond the scope of the project. If the customer has a big objection to this, it is better to argue on the basis of not hurting the customer's face. It is best for the lower-level personnel to express their opinions and leave more room for the project manager or the superior vice president and general manager.
If some customers put forward almost rogue or harsh requirements, at this time, the person with the highest status on the scene must stand up and express his criticism and opinions, because if it is not stopped at this time, even if the colleagues of the customers understand the situation, they will not express their opposition to help you speak. On the contrary, if a senior executive speaks up, the client's colleagues, especially those with higher positions, will help stop his demands. If the customer who makes such unreasonable demands is a project manager or a higher position, then the middle and lower level personnel, including the project manager, should be prepared to make a fuss with the customer. At this time, the louder the noise, the more reasonable it is. Although the personnel will be replaced, the project acceptance will be completed faster than all expectations, even this week.
Four, combined with the existing situation to gradually achieve the goal.
The project summary meeting is not a project acceptance meeting, and it is especially taboo to sign and pay for the project acceptance. It is even more difficult to show such a mentality at the beginning of the meeting. Unless the two companies are very close, the other side is very willing to accept the project in the near future. Otherwise, the project summary will make both sides hostile, customers will start to defend you because of what you said, and resist what you said about the project everywhere, and the meeting will fall into a detailed debate, which will make the meeting futile.
So, at first, you should hide your goal. After knowing the customer's attitude and bottom line to the project, you can decide what kind of effect you can achieve according to your dominant atmosphere and the customer's recognition of the project. If you think the target customer can't agree, don't mention it. Therefore, at the scene, we can only make demands acceptable to the other party according to the actual situation, so as to ensure the fruitful meeting.
Combined with the site situation, on the basis of achieving the initial goal, gradually put forward higher goals, which will make customers gradually agree with your point of view unconsciously, and some shortcomings in the project process will also make customers feel excusable. As we all know, as long as we don't get into detailed discussion, the expected goal of the meeting will be recognized by customers naturally, because as long as our projects are in place, customers will not be very embarrassed, and they also hope that the projects will be accepted, especially on New Year's Day.
Summary of project acceptance 2 In September of 20xx, in order to popularize the application of vegetable irrigation and fertilization technology in a large area in xx city, strengthen the construction of farmland water-saving infrastructure, and achieve the dual goals of water saving, high yield and high efficiency, xx Meiyu Vegetable Professional Cooperative cooperated with our college to declare the provincial-level comprehensive agricultural development science and technology promotion project-"Application and Promotion of Vegetable Irrigation and Fertilization Technology in XX City". After this project was declared and successfully established, xx Academy of Agricultural Sciences, as a scientific and technological support unit, accepted the entrustment, carefully cooperated with the relevant contents stipulated in the project, and jointly installed drip irrigation facilities and fertilization equipment in the demonstration area centered on Chaixia Village by xx Lanfeng Agricultural Science and Technology Development Center to demonstrate and guide vegetable irrigation and fertilization technology.
In recent two years, our institute, as the technical support unit of the project implementer, abides by the agreement in the letter of commitment, takes xx senior agronomist as the technical chief, actively cooperates with xx Meiyu Vegetable Professional Cooperative, formulates the technical route according to the project implementation plan, guides the installation of drip irrigation system and drip irrigation frequency conversion equipment in the core demonstration area, summarizes a set of vegetable cultivation techniques suitable for local characteristics and supporting irrigation and fertilization techniques for growers, and carries out a number of irrigation and fertilization techniques and applicator use techniques. Mainly reflected in the following aspects:
1, demonstration base construction
Choose Chaixia village as the core demonstration area to guide the cooperative to build a base. Combined with the geographical and topographical characteristics of the demonstration area, the installation of irrigation and fertilization system was designed and planned, including the construction of pump house, automatic water pump group and pedestal, the selection of fertilization machine, the laying of water distribution pipe network and drip irrigation belt, etc. The chemical composition and PH value of wastewater discharged from septic tanks in pig farms were detected, and the effective components beneficial to vegetable growth were analyzed. A set of main fertilization system which can collect septic tank wastewater and treat it harmlessly was designed and constructed.
2, technical guidance training
(1) In the process of project implementation, according to the needs of installation technology of irrigation and fertilization system and seasonal needs of vegetable production, we invited xx associate researcher, Zhu Longjing agronomist, General Manager Liu of xx Lanfeng Agricultural Science and Technology Development Center and other professional experts for technical guidance training, which ensured the technical strength in the process of project implementation.
(2) According to the plan, all kinds of professional and technical experts conducted five technical trainings for growers in the important production season, totaling more than 249 person-times. The contents include the application and popularization of vegetable irrigation and fertilization technology, irrigation and fertilization technology, the principle and usage of applicator, spray and drip irrigation technology, vegetable cultivation mode in Cangnan, etc. , to ensure that the trained technology can immediately guide the production operation of growers, and held a field training meeting to introduce the field practice of irrigation and fertilization intuitively and comprehensively. At the same time, according to the seasonal needs of production, technicians were organized to give on-site technical guidance to the project implementation site for more than ten times, ensuring that the technical route of project implementation can be implemented according to the planned scheme.
3, the introduction and promotion of technology and technological achievements
(1) Through many trainings and field demonstrations for growers, farmers have mastered the technology of vegetable irrigation and fertilization, and popularized and applied micro-irrigation systems such as pressure compensation drip irrigation pipe, embedded drip irrigation pipe, thin-walled single-wing labyrinth drip irrigation belt, filtration facilities such as sand and gravel filters, laminated filters and mesh filters, and fertilization equipment such as pump-suction fertilization device, Venturi fertilization device, bypass fertilizer box and electric sprayer artificial fertilization device, with emphasis on demonstrating and popularizing supporting irrigation and fertilization technology.
(2) Aiming at the technical defects of existing tidal irrigation methods, a special tray for tidal irrigation was invented, which is beneficial to the circulation of water and air. The pallet has low cost, long service life and low requirements for construction accuracy, and has applied for a practical patent. According to the special tray for tidal irrigation, a household irrigation tray assembly for residents to grow vegetables at home was invented, including tray and seedling tray, and a practical patent was applied.
4. Compilation of practical manual of irrigation, fertilization and cultivation techniques.
According to the actual production characteristics of the demonstration area, combined with the latest research progress of irrigation and fertilization technology and the successful cases of irrigation and fertilization in China, the Technical Manual of Vegetable Irrigation and Fertilization was compiled in cooperation with the Lanfeng Agricultural Science and Technology Development Center of xx City. This manual systematically summarizes the principles, advantages and disadvantages of irrigation and fertilization technology, points for attention in use, introduces in detail the selection and installation methods of key components of irrigation and fertilization system, such as fertilizer applicator, dropper belt and filter, intuitively analyzes the fertilizer selection methods suitable for irrigation and fertilization, and summarizes a set of cultivation techniques suitable for local greenhouse vegetable production.
;