Basic introduction Chinese name: knowledge process outsourcing mbth: introduction, introduction, business type, research KPO, role and service content, outsourcing role, outsourcing service content, enterprises and application cases, related enterprises, research methods, application cases, introduction If you contract knowledge-intensive business or those processes that require advanced research, analysis, technology and decision-making skills to a third party for a period of time, it is usually called ". Knowledge process outsourcing (KPO) is a highly intelligent continuation of business process outsourcing (BPO) and the highest category of BPO. Generally speaking, it refers to contracting a specific business within a company to an external professional service provider. The central task of KPO is to create value for customers with business expertise rather than process expertise. Therefore, KPO pushes business process outsourcing and even the whole outsourcing industry to a higher level of development, seeking more advanced analysis and technical skills and decisive judgment. KPO pays more attention to highly complex processes. These processes need experts with extensive educational background and rich work experience to complete. The implementation of the work requires experts to have accurate and advanced knowledge in a specific field, technology, industry or specialty. Business Type Knowledge Process Outsourcing (KPO) Company Example Business Type: Research business research/business intelligence (classified market research, market scale, competition planning, business plan drafting, innovation evaluation, etc. Market research (telephone survey, online survey, customer satisfaction survey, brand survey, consumer tendency survey, consumer survey, etc. ) Stock, finance and insurance research and analysis data analysis, financial analysis, service data management such as risk analysis and data mining (data entry, data collection, data cleaning, data integration and management) Market entry/ Offshore outsourcing market enters joint venture capital establishment-operation-transfer consulting service strategy consulting procurement bidding analysis industry and company research cross-cultural language service localization supplier negotiation other SPO- sales process outsourcing LPO- legal process outsourcing engineering and design service design, animation, simulation service human resources research and decision support system (DSS) research KPO takes business plan as an example. On the basis of scientific research, analysis, collection and arrangement of project-related information in the early stage, the business plan comprehensively shows the current situation and future development potential of the company and the project to the target customers in order to attract investment and financing and other development goals. Knowledge process outsourcing (KPO) is entrusted to a professional research company, which will draw up a proprietary business plan for the enterprise according to the actual situation of the project. Make full use of financial analysis system and data analysis tools to be evidence-based and true. The module management system has formed a mode that the project executor leads each module to advance the work. Through accurate industry analysis, we put forward feasible suggestions for the strategic planning of business plans. Role and service outsourcing KPO service shortens the import time from design to market; Effectively manage key hardware; Providing research on market, competition, products and services; Improve the effectiveness of enterprise management; Help quickly deal with expected business scenarios. Finally, different from the general and fixed price of traditional BPO solutions, excellent high-end process solutions provide customized services to customers at different prices. Customization enhances the value component of KPO. Outsourcing services mainly include: professional planning services, intellectual property services, professional training services, and research on policies and regulations. Other services include: intellectual property research, stock, finance and insurance research, data research, integration and management, analysis (data analysis/analysis) and data mining services, human resources research and data services, business and market research (including competitive intelligence), engineering and design services, design, animation and simulation services, paralegal content and services, medical content and services, distance education and publishing, etc. Enterprise-to-enterprise application case Evalueserve is the initiator of the concept of knowledge process outsourcing, and is abbreviated by its acronym KPO. Today, Evalueserve is a leading provider of knowledge process outsourcing (KPO) services. Through the global research centers in Chile, China, India and Romania, Iverson provides customized services, such as market research, business research, data analysis, investment research, intellectual property research, marketing support and knowledge technology services. For more information on the subject of knowledge process outsourcing (KPO), please refer to the white paper "The Next Great Opportunity-Value Chain Transfer from Business Process Outsourcing (BPO) to Knowledge Process Outsourcing (KPO)". There are two research methods: qualitative and quantitative. The combination of macro and micro. SWOT analysis model, SCP scientific analysis model, Porter's five-force analysis model and regression analysis model. Analysis major. The report is written by many official institutions and industry research experts, using professional industry research and analysis models, combining macro and micro, vertical and horizontal, and the report structure is rigorous and scientific; It is very expensive to draft and apply for a patent right from the US Patent and Trademark Office, which generally costs 654.38+0 million to 654.38+0.5 million dollars. An intellectual property expert at an offshore destination can draft a basic draft of a patent application, which can then be revised by a registered patent lawyer in the United States before submission. Even if a small part of the patent drafting process is outsourced offshore, the total cost can be saved by 50% (relative to the end customer). Intellectual property asset management, intellectual property prospect planning in technical field, authorized use of intellectual property, intellectual property abstract and intellectual property commercialization services and other services that can be outsourced offshore in the same way. These services are not only applicable to patents, but also to trademarks, copyrights and other intellectual property rights. KPO: KPO standardized management of key performance objectives. Put forward the slogan that integration is strength and tools are ability. Mainly used for enterprises to formulate and implement standardized management. Aiming at some problems existing in enterprises with short life cycle, this paper puts forward some solutions. This concept is the key to the cadre post operation management system. This paper puts forward a set of theoretical methods to solve a series of problems, such as unclear strategic statement, disjointed strategic focus and actual operation, difficult to implement strategic culture or just slogan, difficult to translate into specific work of posts, resistance of tactical system within enterprises, inability of top managers to adjust strategies in time, unclear post responsibilities, lack of post standards, and insufficient performance appraisal. It is a set of standardized management technology and standardized operation technology with post operation as the core. Its characteristic is to design a set of methods for the definition and specific operation of posts, and also to put forward the relevant assessment system for the design of assessment indicators. There are no recorded cases at present. KPO, and explain the standardized management system of key post operation.