1. Quality year-end summary work report
Compilation and implementation of quality management procedures and systems According to the requirements of the company's system documents and the key and difficult points of project control, the special working procedure documents and implementation plans are compiled in a targeted manner. In view of the changes in the current construction technology, xx Project revised a number of quality management systems and partial construction schemes, such as document preparation regulations, project quality plan, project measuring instruments and equipment management regulations, project quality inspection plan, project nonconforming product treatment regulations, and quality work reward and punishment rules.
Strictly implement the technical disclosure system, and earnestly do not disclose or construct. Before the start of each work, detailed technical disclosure shall be made to all construction management personnel involved in major sub-projects and processes, and the construction procedures, technological processes, operation points, quality requirements and safety precautions shall be defined.
According to the determined inspection and test objects and methods, select all kinds of inspection, measuring and test equipment that meet the accuracy requirements as required. Before all measuring and metering instruments and equipment used in this project enter the site, it is necessary to check whether the measuring instruments and equipment are in good condition, whether there are qualified verification reports and whether the appraisal results are within the validity period. It is forbidden to use measuring instruments without measurement verification certificates or beyond the validity period for inspection and test related to the project quality.
Register the qualified measuring instruments and equipment entering the site, and establish a measuring account. Make an inspection plan for measuring instruments and equipment in advance, take back the measuring instruments and equipment in use and about to expire in time, and prevent unqualified measuring instruments and equipment from affecting the engineering quality and even causing rework.
Establish an effective incentive mechanism to stimulate the enthusiasm of employees. The project department has formulated the detailed rules of rewards and punishments for quality work, and conducted weekly/monthly appraisal and selection, giving praise and material rewards to the collectives and individuals who have outstanding performance in project quality management and the outstanding quality of engineering entities.
For example, the project department stipulates that there are 4 households on each floor during plastering construction. After plastering is completed, the quality will be checked. Upon inspection, there are less than 3 cracks and empty drums in each household, and 200 yuan, the construction worker of our team, and 30 yuan, the quality inspector in charge of this building number, will be rewarded. It effectively inspired everyone's enthusiasm for striving for advanced technology and improved the overall quality of the project.
Quality education and training
Since the project started this year, the project department has organized two labor competitions, two internal system audits and one external system audit. The owner, the superior competent unit and the leaders of the development zone have come to our project department for special inspection activities many times. It can be said that all kinds of inspection and welcome work run through the whole construction process of Tianjin Wuqing project.
Numerous inspection and quality activities put forward higher and more severe challenges to the project quality management team, and also provided opportunities and platforms for the team to exercise. Taking this opportunity, the project department has done a lot of active and effective quality publicity work, which has strengthened the quality awareness of managers at all levels and all contractors.
According to the spirit of various activities, the project department has carried out corresponding special education and learning on quality culture and professional and technical knowledge. In practical work, we should pay attention to the spirit of mutual assistance, create a competitive atmosphere of "catching up, helping and surpassing" and cultivate a good learning atmosphere. Organize skilled and experienced workers to the conference room to give lectures to other construction workers and share their work experience.
Everyone spoke extensively, discussed the quality problems in the construction process, summed up the experience and skills to improve the personal technical level, learned from each other's strong points and improved together.
In education and daily work, make friends with every worker's master, so that young technical cadres can be educated, improved and effective in various quality education and training, so that every employee in the project department can establish the concepts of "my quality, my responsibility, mine" and "endless pursuit, products represent character", and promote the majority of workers from "learning from me" to "being advanced from me"
The project department always regards every excellent employee as a valuable resource and wealth of the branch, sets an example for excellent employees, and lays a solid foundation for the control and improvement of construction quality in the future.
Quality control in construction stage
The quality management of the project department adheres to the on-site management system of "weekly plan control and monthly plan compulsion". Quality departments should coordinate with each other, * * * analyze the key points of quality control and construction difficulties of each subdivisional work, formulate feasible solutions in detail and formulate detailed measures. Establish a number of communication platforms such as pre-shift meeting, technical disclosure meeting and special meeting, strengthen the quality inspection and acceptance of the construction process, strengthen communication, and ensure the smooth flow of quality information channels of the project department, thus ensuring the quality of engineering construction.
Organize technical leaders and team leaders of various disciplines to extensively carry out the comprehensive inspection of "comprehensive inspection, special treatment and elimination one by one", and make it a project quality management system and make it normal. Combined with the inspection situation, formulate corrective and preventive measures, and write a written notice, implement the model to guide the way, praise the advanced, and spur the backward. Obey the inspection, guidance and supervision of the construction unit, supervision unit, design unit and quality inspection station, accept their suggestions humbly, and actively cooperate with the construction unit and supervision unit.
The key, difficult and weak links of engineering quality control are listed as the theme of weekly quality work. Concentrate on tracking and checking the key points, difficulties and weak links of quality control one by one, and carry out quality theme week in cycles. Each major should establish a perfect on-site inspection database, analyze the on-site quality data, summarize the quality rectification situation this week, and formulate the quality work plan for next week.
Engineering and technical quality personnel should follow the classes and solve technical problems in construction at any time. The quality inspector has the right to reject the quality. If they are found to have violated the construction procedures and used unqualified materials, they have the right to stop them. When they find problems, they immediately report to the competent leaders and quickly propose solutions to nip quality problems in the bud.
For example, for the interior wall plastering project in June and July, the construction scheme and measures should be formulated before the construction, and the problems that may affect the construction quality in the construction process should be comprehensively analyzed and the countermeasures should be formulated. Before plastering construction, the clearance and clear height of the main structure after pouring shall be comprehensively checked and recorded, and the construction personnel in the work area shall be urged to check in time during construction. The project department requires them to check once a day in the morning and afternoon. Quality and technical personnel of each building carry testing instruments and equipment, inspect all working faces together with operators, correct and solve the problems found in time, and ensure that all subdivisional works completed in construction can meet the requirements of construction specifications. Problems such as hollowing due to various reasons in the later period shall be treated according to the repair plan. After the final construction is completed, check the factors such as room clearance, clear height and angle of yin and yang again, and summarize the records to prevent small owners from entanglement and claim in the process of handing over the house next year.
Do a good job in project completion acceptance.
At present, it has entered 65438+February, which is very close to the handover date in April next year. Moving the house to xx is a special project. After the handover next year, it needs the acceptance of the construction supervision unit and the acceptance of the small owners. In order to ensure the smooth completion and acceptance next year, the on-site quality inspection and acceptance shall be strictly controlled in accordance with the quality inspection plan approved by each unit. Each subdivisional work must be closed one by one according to the inspection grade and control point requirements determined by the quality inspection plan.
Before the project acceptance, organize the relevant departments and personnel in the project to conduct pre-acceptance, list the problems detected, implement the responsibilities, personnel, measures and rectification time one by one, and track and check the rectification results. Through the above measures in construction and self-inspection measures before completion acceptance, the completion acceptance can be successfully passed.
In the past year, through the joint efforts of all members of the project department, the xx project department successfully passed various inspections and reviews, and the quality work was well received by the owners, supervisors and interested parties. The first acceptance rate of sectional works is 96%.
2. Quality year-end summary work report
In 20XX, under the careful guidance and care of leaders at all levels, * * Company earnestly implemented the quality work spirit of reducing costs and increasing efficiency and pursuing Excellence, continued to take scientific and technological innovation and reducing costs and increasing efficiency of all employees as the driving force to promote the sustainable development of the enterprise, and made every effort to promote the reform and innovation of advanced technologies and equipment to ensure product quality and reduce production costs. At the same time, fully perform comprehensive management functions, advocate advanced management, and be the propeller for stabilizing and developing enterprise power. First, organize quality publicity and education activities.
In order to encourage cadres and workers to actively participate in quality management, extensive publicity activities have been actively carried out this year, and the whole company has been carefully organized to study the Outline of Quality Development (20XX-20XX), and a good atmosphere for all staff to pay attention to quality has been created through the LED publicity screen of the branch company and the hanging of publicity banners in the workshop. At the same time, employees are actively organized to participate in the "Knowledge Contest of Implementing the Strategy of Revitalizing the City by Quality" by answering questions online, which ensures that the proportion of participants exceeds 50% of the total number of the company, and makes quality knowledge and quality awareness better popularized at all levels of the company.
Second, implement the important decision of rejuvenating enterprises through quality.
The company focuses on solving practical problems in production, establishing a new mechanism for scientific and technological innovation to create benefits and cultivate core competitiveness, and effectively carrying out technological innovation. Using new technology and equipment to improve product quality and reduce production cost. In 20XX, * * Company * * declared scientific research projects 15, 2 company-level projects and 16 branch-level projects, some of which have been put into actual production and played a good role in production.
At the same time, actively organize employees' intellectual property training. Especially for patents, we organized the company's intellectual property personnel and scientific and technological management personnel of various workshops and departments to receive training from professional teachers and learn patent-related knowledge, including patent classification, writing methods, filing procedures, etc., so as to have a more accurate and detailed understanding of patents and a clear definition of all details of patents. The expert teacher also gave on-site guidance to those who are going to apply for a patent, which not only solved various problems encountered by the applicant, but also made other scientific and technological personnel better understand the starting point of their posts. In 20XX, the company applied for * * and * * two patents.
The third is to effectively implement quality work to details and posts.
In order to ensure the effective implementation of quality work among employees, * * Branch organized and carried out relevant work around the key points of quality work this year:
1, and actively carry out QC group activities. In 20XX, * * Branch Company * * registered six QC teams, and exchanged experiences and displayed results in June+February, 5438. All six QC teams have achieved the set goals, solved the urgent problems in production, and played a very good role in promoting production. Among them, * * * * * has created good economic benefits for the company.
2. Improve the operating proficiency of employees. We regularly check whether employees comply with the production process requirements and operating procedures, and carry out a number of employee skill competitions to make employees aware of the impact of the quality characteristics of this process on product quality, and urge cadres and workers to actively participate in quality management.
3. Implement a reward system. Reward the patent inventor (designer) authorized by the patent in accordance with the patent management measures of * * *. This year, the inventors (designers) of seven patents were given material rewards, which effectively improved the innovation enthusiasm of employees and provided a strong impetus for the effective development of quality work in the future.
The fourth is the existing problems and the direction of efforts next year.
20XX has many problems to be solved urgently in quality management, which is also the focus of our work.
1, lacking knowledge of quality management system and procedures. In my work, I don't fully understand quality management, I haven't mastered some details, especially intellectual property rights, and I don't know enough about its declaration process, management methods and how to turn it into economic benefits. 20XX years, focusing on the details, branches and some advanced and successful management methods in quality management.
2. Carry out technical research on key and difficult problems in production. In 20XX years, many scientific research and projects were delayed because of difficulties and problems in the implementation process, which failed to turn theory into practical results. In 20XX, we will analyze these problems step by step, find out doubts and difficulties, tackle key problems and actively promote the implementation of scientific research projects.
3. Quality year-end summary work report
In order to implement the general policy of "quality first, owner first, abiding by rules and laws, and continuous improvement" of the head office, with the theme of "improving quality level and promoting the transformation of development mode" and focusing on improving work quality, product quality and service quality, xx Company carried out quality management in an all-round way in 20xx, starting with basic management, strengthening quality awareness, strengthening employee skill training and improving the overall quality of employees. First, in-depth development of quality management system.
1, the quality management system document is perfect.
This year, the system files have changed. By changing the version, the revision of program documents is combined with standardizing some work processes of the company and clarifying the division of responsibilities of various departments. Making the quality system closer to the company's production practice will play a greater role in improving the company's quality management and product quality. The revised documents include: quality manual, 17 program file, 4 work instructions, 1 1 quality inspection list.
2, quality management system audit activities
In September, 20xx conducted the annual internal quality audit and management review before the external audit. 10, 20xx welcomed the external audit team to re-evaluate our company's quality management system. Under the organization of the management representative, the internal audit team audited all departments and production sites, and filled in the Internal Audit Nonconformity Report for unqualified items. Organize relevant responsible departments to analyze and study nonconformities, and carry out corresponding rectification work to confirm and verify the rectification results of each department on schedule.
According to the management review, since last year's review, the company implemented a new version of the quality inspection form at the beginning of this year, which strengthened the quality management and laid the foundation for the operation and improvement of the quality system. After several months of system operation, it is further proved that the established quality system is continuous, effective and sufficient.
The policy meets the requirements of the company's preparation and market development direction, and the objectives, indicators and management schemes are effectively controlled and implemented, reaching the company's 20xx annual product quality target value. The conclusion is that the operation of the company's quality system is sustainable and effective, and the necessary performance has been achieved.
At ordinary times, the system engineer randomly checks the quality system related records of all departments, and issues a Notice of Non-conformities if the records are not standardized or missing, and urges them to correct. Leading group to conduct quarterly work assessment.
In daily management, we should understand and master the quality management system through training, run according to the quality management system through examination and inspection, and test the operation effect through internal audit, management review and external audit.
Second, carry out quality management activities-"Quality Month" activities
In order to improve product quality, staff quality and professionalism, and enhance the sense of responsibility of department staff, we continued to carry out the "Quality Month" activity with the theme of "improving quality level and promoting the transformation of development mode" in September of 20xx. By posting slogans, blackboard newspapers, knowledge contests, etc., we will increase the publicity of "Quality Month" activities, popularize quality knowledge, improve employees' quality awareness, create a good atmosphere of zero defects in product quality, and timely report typical cases in the activities. The quality level of the workshop has achieved remarkable results, and the qualified rate of products has been greatly improved compared with the previous period. In the process of processing, the first pass rate of inspection is 99%, the first pass rate of finished products is 98%, and the final factory failure rate of products is zero.
Third, strengthen workshop, team management and on-site management.
Combined with each production link of the company, the professional management and basic management have been improved, and more detailed and specific work instructions, inspection instructions, process instructions, etc. Formulated to coordinate with the effective implementation of program documents. In order to truly record the development of quality activities, 65,438+065,438+0 record forms were made to reflect the product quality and the operation of the quality system, which provided an objective basis for the procedures meeting quality requirements and a strong guarantee for quality management.
Fourth, the shortcomings in the work are also the direction of efforts next year.
1, sometimes the work organization is not good and the details are not well grasped. It may be that the on-site work is very complicated and the focus of the work cannot be grasped. Only by doing the fixed work step by step and planning other miscellaneous work well can there be no omissions in the work.
2. Some problems that need to be solved by communication have not been dealt with in time, including poor outsourcing communication, correction and confirmation of on-site mismatch, etc. In the specific work, due to the delay of message transmission and the interference of some factors such as time difference, communication is not timely.
3, some related work management methods, lack of management methods. It is necessary to reflect on the management methods and methods, make clear the purpose and rationality of these methods, understand and improve the quality management system, strengthen the quality consciousness, strictly standardize the operation, and improve the production potential level in combination with our own work practice.
4. Quality year-end summary work report
Shortcomings or areas needing improvement: 1. Many new employees in quality management are unskilled, unable to skillfully use various quality management methods to improve process performance, and some even fail to fill in reports correctly.
2. There are blind spots in the operation of the quality system. Due to the abnormal quality management of individual project departments, there are quality problems that affect the use function of the structure.
3. Some project departments still have the phenomenon of insufficient configuration of measuring instruments and unqualified verification.
4. Non-conforming products cannot be disposed of according to regulations, and most project departments have no record of disposal of non-conforming products all the year round. The main reason is that there are still misunderstandings, and the disposal of unqualified products cannot be regarded as an important means to improve quality management.
5. There is still a gap in communication, mainly because the project department cannot report the disposal records of nonconforming products as required.
20xx work plan:
1. The leading idea of next year's work is to manage the key process of quality work and the management process that is insufficient this year. Eliminate communication barriers by submitting various reports, and pay close attention to the disposal of measuring instruments and unqualified products through irregular process monitoring and quarterly quality inspection. The qualification rate of measuring instruments determined in 20xx years is still 100%.
2. According to the situation of the project at hand, reasonably determine the goal of creating excellence, and implement it according to the plan of creating excellence. In 20xx, because there is no high-quality project that meets the requirements of creating ministerial level, we will focus on installing the municipal excellent project of a company's project and a project.
3. Through the process monitoring and measurement, product monitoring and measurement procedures, the product quality is guaranteed, and the first-pass rate reaches 100%, and the quality failure loss rate determined in 20xx years is still below two ten thousandths.
4. Since the beginning of the year, we have planned QC activities according to the specific conditions of each project, and carried out QC group activities in a planned way to promote the application of new technologies and eliminate common quality problems.
5. As the lead department of system operation, guide and help each business system to run the quality system well. The internal audit in 20xx years will take the form of rolling audit, and the internal audit coverage will still be 100%. The audit will focus on the key processes that affect the operational effectiveness of the quality, environment and occupational health and safety management system, and work with each system to improve the operational effectiveness of the management system.
6. Accept the leadership of the Engineering Quality Supervision Department of Limited Company, serve grass-roots units, strengthen the guidance and supervision of system managers, and improve the processing capacity and efficiency of the system.