Railway Passenger Transport Regulations
Timeliness and validity
Issuing unit: Transportation Bureau of the Ministry of Railways
Issuance date l997/12/1
p>Implementation date 1997/12/1
Content classification
Document number Railway Transport [1997] No. 101
Title Ministry of Railways 1997 December 1
Text
Contents
Chapter 1 General Provisions
Chapter 2 Passenger Transport
Chapter 3 Luggage and Package Transport
Chapter 4 Specific Transport
Chapter 5 Handling of Transport Accidents
Chapter 6 Supplementary Provisions
Chapter 1 General Provisions
Article 1 In order to maintain the normal order of railway passenger transport and protect the legitimate rights and interests of all parties to the railway passenger transport contract, this document is formulated in accordance with the Railway Law of the People's Republic of China and the People's Republic of China. Regulation.
Article 2: These regulations apply to the railway transportation of passengers, baggage, and parcels within the territory of the People's Republic of China.
Article 3 The business scope of the national railway business stations and the business scope of other railway business stations that handle direct transportation business with the national railway shall be based on the "Railway Passenger Transport Freight Mileage Table". Changes in its opening, closing and business scope shall be approved by the railway administration department of the State Council and announced in the "Railway Passenger Transport Column".
Article 4 The relevant business offices of railway stations have corresponding fare schedules, tariff schedules, miscellaneous fee schedules, timetables, passenger instructions, etc. Any changes must be notified before implementation. It shall not be implemented without notification.
Article 5 The following are used within the meaning of these regulations:
Carrier: a railway transportation enterprise that has signed a transportation contract with passengers or shippers. The conduct of railway stations, trains and personnel associated with operations in the performance of their duties represents the carrier.
Passengers: Those who hold a valid railway ticket and accompanying children ride for free. Persons escorting goods under a railway freight transport contract demonstrate against passengers.
Shipper: A person who entrusts a carrier to transport luggage or small goods and signs a luggage and package transportation contract with the carrier.
Consignee: The person who receives the luggage or package with a valid receipt.
Level: The same distance is determined by the different riding conditions provided by the carrier.
Passenger transport record: refers to the need to record certain matters between the carrier and passengers, shippers, and consignees due to special circumstances during the transportation of passengers, luggage, and packages, or to handle business between the station and the train. Textual evidence of handover.
Time: Based on Beijing time, calculated from zero o'clock, 24-hour system is implemented.
Above, below, before, after, within, and outside: all include the original number.
Article 6 As long as the principles of these regulations are not violated, railway transportation enterprises may formulate supplementary regulations based on specific circumstances, implement them within the jurisdiction of the enterprise, and report them to the railway administration department of the State Council for filing.
Chapter 3 Luggage and Parcel Transportation
Section 1 Luggage and Parcel Transportation Contract Article 57 Railway Luggage and Parcel Transportation Contract An agreement that clarifies the rights and obligations of baggage and parcel transportation. The basic documents for luggage and parcel transportation contracts are luggage tickets and parcel tickets.
Article 58 Baggage tickets and parcel tickets shall mainly indicate:
1. Departure station and arrival station;
2. Shipper, recipient The name, address, contact number, and postal code of the consignor;
3. The name, location, number of pieces, and weight of the luggage and parcels;
4. Freight;
5. Declaration of price;
6. Shipping date, delivery period, shipping station name stamp and handler's name stamp.
Article 59 A baggage and package transportation contract is established when the carrier accepts the baggage and package and fills in the luggage ticket and package ticket. The baggage and package will be delivered to the consignee at the arrival station. Completed.
Article 61 The basic rights and obligations of the shipper:
Rights:
1. Require the carrier to transport luggage and packages on schedule and in good condition. To the destination;
2. Compensation is required when luggage or packages are lost, damaged, deteriorated or contaminated.
Obligations:
1. Pay transportation fees, fill in the consignment note completely and accurately, comply with relevant national laws and railway rules and regulations, and maintain railway transportation safety;
2. Be liable for compensation when the carrier or other shippers or consignees suffer losses due to their own fault.
Article 61 Basic rights and obligations of the carrier:
Rights:
1. Collect transportation fees in accordance with regulations, and require items to be transported in compliance with national regulations Policies, Acts and Railway Regulations. Conduct safety inspections on consigned items and refuse to transport items that do not meet the transportation conditions.
2. When the shipper or consignee causes losses to others or the carrier, claim compensation from the responsible person.
Obligations:
1. Provide convenient and fast transportation conditions for the shipper, and transport luggage and packages to the destination safely, timely and accurately;
2. If the luggage or package is lost, damaged, deteriorated or contaminated from the time of carriage to the time of delivery, the Company shall be liable for compensation.
Section 2 Scope of Luggage
Article 62 Luggage refers to bedding, clothes, personal reading books, disabled vehicles and other travel necessities for the passenger’s own use.
Article 63: Currency, securities, precious cultural relics, gold and silver jewelry, archival materials and other valuables as well as items prohibited or restricted by the state and dangerous goods may not be carried in luggage.
Article 64 The maximum weight of each piece of luggage is 50kg. The volume must be suitable for loading into a luggage cart, but the minimum must be less than 0.01 (m3). Baggage should be transported with the train the passenger is traveling on or transported in advance.
Section 3 Scope of Packages
Article 65 Packages refer to small items of goods suitable for transportation in the baggage car of passenger trains. Packages are divided into four categories:
Category 1 packages: newspapers within 5 days from the date of publication; items not for sale used for central and provincial government propaganda; news pictures and textbooks for primary and secondary school students.
Class II packages: emergency and disaster relief supplies, books and periodicals, fresh or frozen fish and seafood, meat, eggs, milk, fruits and vegetables.
Category III parcels: Items that do not belong to Category I, II or IV parcels.
Four types of packages:
1. Radioactive isotopes, oil sample boxes, and motorcycles in primary transport packaging;
2. Computers, video recorders, and DVD players , stereo;
3. Clothing;
4. Foam plastics and their products;
5. Items exceeding the specified weight of the package;
< p>6. Other items requiring special transportation conditions as formulated by the railway administration department of the State Council. , wrap every item of volume and weight.Article 66 When transporting items with product names 5 and 6 in the fourth category of parcels, they must be approved by dispatch orders or written transportation orders from superiors. Railway transportation companies can set the scope of package transportation within the tube.
Article 67 Items that cannot be transported in packages:
1. Corpses, bones, ashes, coffins and items that are easy to contaminate or damage vehicles;
2. Snakes, wild beasts and live animals weighing more than 20kg each (except police dogs and animals transported under transport orders);
3. Regulations on the management of dangerous goods stipulated in the regulations of the State Council and the railway authorities of the State Council Dangerous goods, ammunition and chemical products of unknown nature to the carrier;
4. Items prohibited from transport by the state and items not suitable for loading into luggage carts.
Section 4 Checking and Carrying Luggage and Packages
Article 68 Passengers can check in one baggage per valid ticket within the boarding area, and there is no limit on disabled vehicles. frequency.
Article 69 When consigning the following items, the shipper shall provide a transportation certificate issued by the prescribed department:
1. Gold and silver jewelry, precious cultural relics, currency, securities, and firearms;
2. Police dogs and animals protected by national laws;
3. Products not for sale used for publicity by governments at or above the provincial level;
4. Inspection-free items stipulated by relevant national departments ;
5. Items restricted by the state;
6. Other items for which the carrier deems it necessary to provide proof. When entrusting sports or plants, a quarantine certificate from the phytosanitary department must be obtained. When consigning radioactive items and oil sample containers, a dose certificate and oil sample container usage certificate must be submitted in accordance with the regulations of the railway administration department of the State Council.
Section 5 Insured Transportation
Article 70 Baggage and packages are divided into insured transportation and non-insured transportation, and the shipper can choose one of the transportation methods.
Article 71 When transporting goods at an insured price, the price may be declared per piece, or the price may be declared based on the total number of pieces in a batch. When applying for a batch, only a part of it shall not be guaranteed.
Article 72: Insurance fees will be charged for luggage and packages transported at insured prices. When one section is checked as baggage and the other section is checked as a package, the insurance fee will be charged as baggage for the entire journey. When the transportation of insured luggage or packages is changed, the insurance fee will not be compensated or refunded. If the shipment is canceled due to the carrier's responsibility, all insurance premiums will be refunded.
Article 73 The carrier may check whether the declared price of luggage and packages transported at an insured price across the shore is consistent with the actual price; if the carrier refuses to inspect, the carrier may refuse to transport it at an insured price.
Section 6 Packaging and Cargo Labels
Article 74 The packaging of luggage and parcels must be complete and firm and suitable for transportation. The materials and methods of packaging should comply with the packaging standards stipulated by the country or the transportation industry.
Article 75 If the packaging is damaged or loose after transportation or before delivery, the carrier shall be responsible for timely repairs and bear the repair costs.
Article 76 Each piece of luggage or package should have a railway cargo tag at both ends. The content on the cargo label should be clear, accurate and consistent with the corresponding content on the consignment note.
Article 77 When transporting fragile items, liquid items or radioactive isotopes in transport packages, the words "Handle with Care", "Up" and "Level 1" should be clearly marked on the surface of the package. "Radioactive Materials" and other corresponding safety signs.
Section 7 Escort and Transportation of Packages
Article 78 Consignment of gold and silver jewelry, currency securities, cultural relics, firearms, animals that need to be raised during transit, etc. must be escorted . The escort shall purchase a ticket and be responsible for the safety of the items being escorted. The carrier should provide convenience for the escort to purchase tickets.
The station porter should notify the escort of the loading date and train number for packages that have been transported.
The train baggage attendant should register the escort and inform them of safety and other precautions.
Article 79: Carry-on packages refer to items that passengers can take into the private room to take care of, load and unload by themselves, valuables, important documents, and state-of-the-art confidential products handled as packages. The weight of the transported packages in each private room shall not exceed 100kg and order and safety in the vehicle must be ensured. Tickets for occupied private rooms and berths should be purchased according to the number occupied. If the items you bring will affect other passengers, you should occupy a private room alone and purchase tickets based on the number of berths in the private room.
Section 8 Delivery Deadline
Article 80 The delivery deadline for luggage and packages is calculated based on transportation mileage. From the date of carriage, the baggage travel time is within 600km for three days. When it exceeds 600km, one day will be added for each additional 600km. If the baggage is less than 600km, it will be calculated as one day. Three days are required for a package within 400km. If the package exceeds 400km, one day will be added for each additional 400km. If the package is less than 400km, it will be calculated as one day. Express packages are calculated based on the promised delivery period. The stay time due to force majeure and other reasons not caused by the carrier is added to the delivery period.
Article 81 When luggage or packages arrive beyond the specified delivery deadline, the carrier shall pay liquidated damages to the consignee based on the number of overdue days and a percentage of the freight collected. When the luggage or packages in a batch are partially overdue, the freight rate for the overdue portion will be paid. The maximum liquidated damages shall not exceed 30% of the freight. When the transportation of luggage or packages is changed, penalty for late delivery will not be paid. When the consignee requires payment of liquidated damages, he must present the luggage ticket and package ticket within 10 days of the arrival date of the luggage and package.
Article 82 When the consignee requests that the overdue baggage be transported to a new destination, he can do so with a new ticket, and no freight will be paid, and the carrier will no longer pay liquidated damages.
Article 83 If the luggage or package has not arrived more than 30 days after the delivery deadline, the consignee may consider the luggage or package to be lost and file a compensation claim with the carrier.
Section 9 Arrival Storage, Notification and Inquiry
Article 84 From the date of arrival of luggage and the date of notification of parcels, the carrier will keep them free of charge for 3 days. Overdue Arrival luggage and packages will be kept for free for 10 days. The number of free storage days for baggage whose ticket validity is extended due to accidents, force majeure, etc. will be increased by the number of days the ticket is extended. When the free storage period exceeds, storage fees will be charged on a daily basis.
Article 85 After the package arrives, the carrier shall promptly notify the consignee to collect it. The notification time shall not be later than 12 o'clock on the day after the parcel arrives.
Article 86 When the consignee asks whether the luggage or package has arrived, the carrier should search it in time. For overdue luggage and packages, inquiries and records should be made in a timely manner.
Section 10 Loading, Unloading, Delivery and Transshipment
Article 87 Loading or unloading luggage and packages from the receiving location in the luggage room to the luggage truck Go to the specified payment location and do it all at once. There are loading or unloading fees charged at the departure station or arrival station respectively.
Article 88 The consignee shall collect the baggage and package with the baggage and package collection voucher. If the receipt is lost, you must present your ID card, list of items and the guarantor's letter of guarantee. After the carrier recognizes the above documents, certificates and the guarantor's guarantee qualifications, the consignee will sign for receipt and payment. If the baggage or package has been claimed by others before the consignee declares that the collection voucher is lost, the carrier will not be held responsible.
Article 89: Upon agreement between the parties, the package can also be collected using the fax of the receipt, and the agreed content should be recorded in the note box of the package ticket. When the consignee requires a seal to collect the package, he should sign an agreement with the carrier and keep the seal sample on record. When it is agreed that the goods will be collected by fax or by seal, the consignee shall not collect the goods by presenting the collection certificate.
Article 90 If the consignee finds any shortage or abnormality when collecting luggage or packages, he should report it in time when collecting the goods. The carrier must check carefully. If any loss is found during inspection, an accident record should be prepared and handed over to the consignee as a basis for claiming compensation.
Article 91 If the passenger continues to travel and requires his luggage to be transported to a new destination, he can check it in again with the new ticket and the original luggage ticket.
Section 11 Change of Transportation
Article 92 After completing the consignment formalities, the shipper may go through the luggage and package change procedures once according to the following provisions (fresh packages are not applicable) Change), the change fee will be charged:
1. When canceling the consignment before loading at the departure station, all freight will be refunded;
2. After shipment, it is required to be transported back to the departure station. or change the station (the baggage can only be transported back to the departure station or the stop of travel), the difference between the freight collected and the mileage of the actual transportation area will be charged or refunded.
3. Passengers stop traveling at the departure station , if the luggage is required to be transported to the destination station, it will be charged according to the package, and the difference between the package and luggage freight from the receiving station to the destination station should be compensated.
Article 93 Miscellaneous expenses incurred after handling the change of transportation shall be charged as per package. Actual verification. If the freight collected is lower than the miscellaneous charges incurred, the miscellaneous charges will not be charged and the freight will not be refunded. However, if the baggage is changed due to mis-selling or mis-purchasing of tickets, no change handling fee will be charged.
Section 12. Handling of inconsistent product names and uninvoiced transportation
Article 94: When a product name is found to be inconsistent, the difference between the collected freight and the legitimate freight should be collected at the departure station; At the arrival station, the difference between the freight receivable and the freight to be collected will be charged; at the arrival station, an additional freight charge will be twice the difference between the freight receivable and the freight to be collected. If items prohibited or restricted by the state and dangerous goods are falsely declared under other names for consignment, the consignment will be canceled at the departure station and transportation will be stopped at the halfway station (if dangerous goods are found on the train, hand them over to the station ahead), and the relevant departments and shippers will be notified. Processing, the freight collected will not be refunded, and the freight and storage fees for the transportation section will be charged separately for Class 4 packages.
Article 95 If items are found to be transported without tickets, the freight for the four types of parcels will be doubled according to the actual delivery area.
Section 13. Handling of Undeliverable Items
Article 96: The carrier shall register the undeliverable luggage, packages and passengers’ lost items and temporarily stored items. The register must be kept properly and must not be used. Firearms, ammunition, confidential documents and items that cannot be bought and sold according to national laws should be handed over to the relevant departments in a timely manner. Items that are easily perishable should be disposed of promptly.
Article 97: The carrier shall make a notice at the station for items that have not been claimed within 90 days from the date of arrival of the luggage. If there is still no one to claim it after 90 days of notification, it should be sold after approval from the next higher level competent authority.
Article 98: For the proceeds from the sale, the remaining amount after deducting the storage fees, sale fees and other expenses incurred, if the passenger, shipper or consignee comes to collect it within 180 days, the carrier shall Refund procedures will be handled with written proof of item ownership issued by the passenger, shipper, and consignee. If you do not come to collect it, it will be turned over to the national treasury. The proceeds from the sale of accident luggage and packages shall be allocated to the carrier's income.
Chapter 4 Specific Transport
The First Chartered Car
Article 99 When requesting the use of additional vehicles alone or the use of additional special trains, all Apply as a car guarantee. The charterer should first submit a full itinerary to the carrier.
Article 100 After negotiation and agreement, the charterer shall sign a charter contract with the carrier. The car charter contract mainly states:
1. The name, address, contact name, and telephone number of the charterer and carrier;
2. The type and quantity of the vehicle to be used;
3. Departing and arriving station names;
4. Time;
5. Chartered transportation costs;
6. Liability for breach of contract;
7. Other matters agreed upon by both parties. When signing a car charter contract, the charterer should pay a deposit.
Article 101: When the charterer changes or cancels the vehicle plan, he shall pay the carrier an extension fee or a suspension fee; the chartered vehicle shall be transferred from other stations to the station where the vehicle is being used, resulting in empty runs. When the time comes, an empty sailing fee should also be paid. The deposit shall be doubled if the carrier defaults. The charterer shall pay a stay fee when requesting to stay at a midway station or turnaround station. When requesting an extension of use, any changes to the station midway must be submitted to the superior authority for approval and transportation fees collected. When the use is shortened, the fees paid will not be refunded.
Section 2 Car rental and transportation and use of self-owned vehicles
Article 102 When renting a vehicle from a carrier, the leasing unit shall sign a car rental contract with the carrier .The car rental contract mainly states:
1. Names, addresses, contact names, and phone numbers of the lessee and carrier;
2. Type and quantity of rental vehicles;
3. Rental time and interval;
4. Car rental fee;
5. Liability for breach of contract;
6. Other matters agreed upon by both parties.
Article 103. When an enterprise prepares its own vehicles or rents vehicles to operate using railway power or lines, it shall submit a written request to the carrier, and only after consultation and agreement, and after the technical status of the rolling stock has been inspected, can the enterprise pass the inspection. Process and verify the freight or travel charges. When transporting or traveling for a long time, the carrier should sign a contract with the enterprise or lessee.
Section 3 Over-the-rail transportation
Article 104 When a national railway transportation enterprise conducts direct passenger transportation business with other railway transportation enterprises, it is over-the-rail transportation. Over-rail transportation should be submitted to the railway administration department of the State Council for approval.
Chapter 5: Handling of Transport Accidents
Section 1: Arrangements for Passengers in Case of Line Interruption
The 105th Line is Interrupted and the Train Cannot Continue to Run When necessary, appropriate arrangements should be made for blocked passengers. Stations should promptly announce business closure and resumption information to passengers.
Article 106 If the line is interrupted, passengers may request to wait for the train to open at the same place, return to the departure station or intermediate station for a refund, or take a detour as arranged by the carrier.
Article 107: When a station or train stops operating, the reason and date should be indicated on the back of the passenger ticket. Return to station xx with the station name stamp or conductor’s name stamp, and return to the departure station free of charge as a passenger , vouchers for ticket refunds, train exchanges or extensions of validity at intermediate stations.
Article 108 When passengers hold tickets and wait to continue traveling after the train is opened, they can resume traveling within 10 days of the train opening with the original ticket. Stations should extend the validity period of tickets based on the number of days passengers wait for trains. Sleeper tickets should be refunded.
Article 109: When the railway organizes the detour of the original train, the original ticket of the passenger will not be replaced or refunded, but it will become invalid if he gets off the train midway. Passengers who make their own detours will be treated as route changes. After the line is interrupted, when passengers buy tickets to take a detour, the fare will be calculated based on the actual route.
Section 2 Arrangements for Luggage and Packages During Line Interruptions
Article 1010: Luggage and packages that have been transported by the departure station should be properly kept. When the railway organizes detour transportation , the shipping fee will not be refunded without compensation. Fresh packages stranded at halfway stations should be sold off in a timely manner.
Article 1011 When the consignee requests to collect the goods at the intermediate station, the difference between the freight collected and the freight due from the departure station to the collection station shall be refunded. If the minimum freight is less than the minimum freight, the minimum freight will be charged. If the shipment is requested to be shipped back to the originating station to cancel the consignment, all freight charges will be refunded.
Article 1012 If a passenger stops traveling at the departure station or intermediate station, but the checked baggage has been transported to the destination station, and the passenger requests to return the luggage to the departure station or intermediate station, the freight will not be compensated or refunded. . If the luggage is required to be transported to the destination station, the difference in freight charges between the luggage and the package will be paid.
Section 3 On-site Handling
Article 1013. When personal injury or illness occurs to passengers, the station or train shall work with public security personnel to investigate the scene and collect circumstantial and physical evidence. Investigate the cause of the accident, compile passenger transport records or passenger casualty accident records, and proactively take rescue measures in accordance with relevant regulations on the treatment of personal injuries or illnesses of passengers.
Section 4 Liability and Compensation Scope
Article 1014 If the passenger is physically injured or the carry-on items are lost due to the fault of the carrier during transportation, the physical The maximum limit of damage compensation is RMB 40,000, and the maximum limit of carry-on compensation is RMB 800. If the carrier proves that the accident was caused by the common fault of the carrier and the passenger or the shipper, they shall bear respective responsibilities according to the degree of their respective faults.
Article 1015: The compensation standard for baggage and package accidents is: when all items transported under insured value are lost, compensation will be based on the actual loss, but the maximum shall not exceed the declared price. In case of partial loss, compensation shall be based on the proportion of the lost part. For items insured in pieces, compensation will be based on the actual loss of the item, up to a maximum of the declared price of the item. Items that are not transported at insured prices will be compensated based on actual losses, but the maximum weight together with packaging shall not exceed 15 yuan per kilogram. If it is caused intentionally or grossly negligently by the carrier, it will not be subject to the above compensation limit and will be compensated based on actual losses.
Article 1016. If all or part of the luggage or package is lost, all or part of the freight will be refunded.
Article 1017 The carrier shall not be held responsible for any physical damage to passengers caused by the following reasons:
1. Force majeure;
2 .Illness and the passenger’s own fault.
Article 1018 The carrier is not responsible for the loss of luggage or packages due to the following reasons:
1. The natural properties or reasonable loss of the items themselves;
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2. When the packaging method or container is defective and cannot be seen from the outside or there are no prescribed safety signs;
3. Packages that are escorted or transported by the shipper themselves (except for railway liability) ;
4. The shipper or consignee violated railway regulations or other faults of their own.
Section 5 Accident Compensation, Time Limitation of Claims and Dispute Resolution
Article 1019: When an accident injures a passenger, the passenger may request compensation from the station where the accident occurred or the processing station. .
Article 1020: If the passenger's injury is caused by the fault of the carrier, in addition to paying compensation according to the transportation liability, the carrier shall also comply with the relevant provisions of the "Regulations on Compulsory Insurance for Railway Passenger Accidental Injuries" Pay insurance premiums. If the injury is not the fault of the carrier but falls within the coverage provided by the compulsory insurance regulations, the carrier shall pay the insurance premium. The medical expenses incurred by the passenger for treatment shall be borne by the passenger himself. When a person without a ticket is injured on the railway, he shall be dealt with according to the relevant regulations on off-road casualties.
Article 1021: When a passenger is injured due to the liability of a third party, the third party shall be responsible. If the third party is unclear or has no ability to compensate, and the passenger requires the carrier to compensate first, the carrier shall compensate first. After the carrier makes compensation on its behalf, it acquires the right to recover compensation from the third party.
Article 1022. When a baggage or package accident occurs, the station shall work with relevant personnel to compile a baggage or package accident record and hand it over to the consignee as a basis for requesting compensation. Accident compensation should generally be handled at the arrival station. In special circumstances, it can also be handled at the departure station.
Article 1023. When an accident occurs and the harvester requests compensation, he shall submit the request within the prescribed time limit and attach the following written materials:
1. Luggage check or Package tickets;
2. Luggage and package accident records;
3. Vouchers proving the content and price of the items.
Article 1024. After the lost luggage or package is found, the carrier shall promptly notify the shipper or consignee to collect it, cancel all compensation procedures, and recover all compensation. If the shipper or consignee does not agree to receive the goods, the goods will be treated as undeliverable. If fraud is discovered and the compensation is refused to be refunded, administrative or legal means can be used for recourse.
Article 1025. When temporarily stored items are lost or damaged, the relevant provisions on compensation for luggage and package accidents shall be followed. The amount of compensation is determined through negotiation.
Article 1026 The validity period for claims arising from contract disputes between the carrier and passengers, shippers and consignees or mutual requests for refunds and reimbursements is one year. The validity period is calculated from the following dates:
1. In the case of physical damage and loss of carry-on items, it is the day after the accident;
2. In the case of total loss of luggage and packages, it is the day after delivery The day after the end of the period; partial losses will be implemented as the day after delivery;
3. When losses are caused to the railway, the day after the accident occurs;
4. Overcharge or undercharge When transportation charges are collected, it will be the day after the charges are collected.
The responsible party shall generally respond to the claimant within 30 days from the day after receiving the demand for compensation and handle the compensation as soon as possible. Overpayment or underpayment should be completed within 30 days
Retirement should be completed.
Article 127. When parties to a transportation contract take legal action due to physical injuries to passengers, loss of carry-on items, or luggage and package accidents, the accident handling station will generally sue or respond to the lawsuit on behalf of the railway transportation enterprise.
Chapter 6 Supplementary Provisions
Article 128 The railway administrative department of the State Council is responsible for the modification and interpretation of these regulations.
Article 129: These regulations shall come into effect on December 1, 1997. The "Railway Passengers, Luggage and Package Transport Regulations" (Rail Yun [1991] No. 57) issued by the Ministry of Railways on April 2, 1991 will be abolished at that time.