After dialing 123 15, if you need to complain or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent.
In addition, there is a charge for calling 123 15. Consumer complaint cases shall be under the jurisdiction of the administrative department for industry and commerce where the operator is located. For example, if a merchant needs the area code where the merchant is located in a different place, it is+123 15.
Dialing situation:
1. When your rights and interests are infringed and the respondent is under the jurisdiction of the administrative department for industry and commerce;
2, when you are in the process of consumption, your legitimate rights and interests are violated;
3. When you find fake and shoddy goods and "black dens" for manufacturing and selling fake and shoddy goods.
Please call 123 15 to report the complaint, and we will help you mediate the dispute; If economic violations are found, they will be investigated and dealt with according to law.