The solution to the problem that Pinduoduo’s official customer service does not handle is as follows:
1. Call Pinduoduo’s official customer service phone number to report your appeal. Give feedback by dialing "021-53395288" Pinduoduo consumer hotline. The hotline service time is 08:00-21:30 from Monday to Sunday.
2. Initiate a complaint through the Black Cat platform. Directly search for the Black Cat platform and click to enter. Click the I want to complain button to enter the login page. After the user completes the login registration, he or she can fill in personal information and specific demands according to the actual situation according to the prompts on the page.
3. Call the consumer complaint reporting hotline to lodge a complaint. When calling the "12315" hotline, you must add the area code of the city where the respondent is located or where his company is registered, that is, "area code 12315". The official customer service working hours are: Monday to Friday 8:30-12:00 am and 2:00-5:30 pm.
Corporate Honors
In July 2022, it ranked 148th on the 2022 Fortune China 500 list.
In August 2022, it was selected into the "Top 500 World Brands 2022" list, ranking 240th. ?
On February 25, 2021, it was awarded the commendation of "National Advanced Group for Poverty Alleviation".
On October 12, 2021, it was selected into the "Changing the World in 2021" list of the world's leading financial magazine "Fortune".