1. What are performance evaluation indicators? What are the classifications of performance evaluation indicators?
Evaluation indicators refer to evaluation factors or evaluation items.
According to the evaluation content: 1) work performance evaluation indicators; 2) work ability evaluation indicators; 3) work attitude evaluation indicators.
Based on whether the evaluation method uses specific data or human subjective judgment, performance evaluation indicators can be divided into: 1) Hard indicators: based on statistical data, statistical data are used as the main evaluation information, and an evaluation mathematical model is established. The evaluation results are obtained mathematically and the evaluation indicators are used to express the evaluation results quantitatively. 2) Soft indicators: evaluation indicators that can obtain evaluation results through human subjective evaluation. 3) Combination of hard indicators and soft indicators.
Three types of evaluation indicators: "traits, behaviors, and results".
2. What are the principles and basis for selecting performance evaluation indicators? Please give an example.
The basis for selecting performance evaluation indicators: 1) the purpose of performance evaluation; 2) the work content and performance goals of the person being evaluated; 3) the convenience of obtaining the information required for evaluation.
Principles for selecting performance indicators: the principle of goal consistency; the principle of independence and difference; the principle of measurability.
3. What is the basic procedure for selecting performance indicators?
Job analysis-work process analysis-performance characteristics analysis-theoretical verification-factor investigation-revision
4. Is it necessary and possible to quantify performance indicators? Please give an example.
5. What are performance standards? How to set performance standards?
Performance indicators contain four elements, namely, indicator name, indicator operational definition, grade mark, and grade definition. The grade mark and grade definition are often combined into one to form the performance standard corresponding to the performance indicator. Performance standards stipulate what levels should be achieved on each indicator.
Quantitative indicator evaluation standards: addition and subtraction method; prescribed range method;
Qualitative indicator evaluation standards: usually give as detailed a description as possible of the achievement of the indicators, and then use the evaluation form to way to make it clear.
6. Please briefly describe the principles for building a performance evaluation index system?
1) Quantitative indicators are the main principle, and qualitative indicators are supplementary principles;
2) The principle of less but more precise;
3) The principle of goal consistency.
7. What are the basic steps to build a performance evaluation index system?
1) Design a performance evaluation index library;
2) Select different performance evaluation indicators according to the characteristics of different positions;
3) Determine the weight of different indicators .