What qualities should business personnel possess?

What are the requirements for the qualities that business personnel should possess? Very simple: Moral quality, knowledge quality and ability quality. The golden rules for engaging in business activities. In addition to mastering and observing the above etiquette principles, British scholar David Robinson also summarized the golden rules for engaging in business activities. The word "IMPACT" can be used to express it specifically. To summarize, they are: Integrity, Manner, Personality, Appearance, Consideration and Tact. Integrity refers to the quality of being honest, reliable, and trustworthy through words and deeds. Integrity is tested when a person or company is forced or tempted to be less than honest. A golden rule of good business manners is: Your integrity should be beyond question - no amount of lies can cover up lack of integrity. Politeness refers to a person’s behavior pattern. When having business dealings with others, your demeanor can show the other party whether you are reliable and whether your actions are correct and fair. Being rude, selfish, and undisciplined makes it impossible for the relationship between the two parties to continue to develop. Personality refers to the uniqueness shown in business activities. For example, you can be passionate about business activities, but not emotional; you can be disrespectful, but not disloyal; you can make people laugh, but not frivolous; you can be talented, but not annoying. Appearance: Everyone will judge the person they interact with based on their appearance, even if it is subconsciously. They must be neatly dressed and behave in an elegant manner. These are crucial factors in retaining a good impression on business partners. Be considerate This is the most basic principle of good business manners. Successful negotiators often play the role of opponent before the meeting. If people imagine in advance the likely reactions of the person they are about to talk to, write, or call, they can deal with that person more carefully and sensitively. Tact: Everyone in the mall is likely to react immediately to some provocation or take advantage of some obvious advantage; if we act impulsively, we will regret it. But the deeper meaning of this golden rule is: when in doubt, remain silent. What are the etiquette requirements for ladies wearing skirts and cheongsam? Clothing is a kind of culture and a silent language that can reflect a person's cultivation, character, temperament, hobbies and pursuits from the side. 1. We must pay attention to the art of choice, "Buddhas need gold makeup, people need clothes and makeup", "three-thirds of looks, seven-cents of dressing up"; clothing must be worn with attention to the art of selection, and must be based on one's natural body shape, market supply, technical conditions, and work Choose within the limits allowed by your nature, working environment, social customs and economic status; please note: ① The harmony and unity of clothing must be consistent with your physical conditions (age, body shape, skin color, etc.) and occupation. ② Comply with the TPO principle, which is the abbreviation of the three words Time, Place and Objective, which requires strict compliance with the internationally accepted TPO (Time, Place) in terms of clothing, jewelry and accessory use. and purpose) principle. For example: When working, the dress should be "orthodox", suitable for wearing uniforms, suits, skirts, dresses, etc. It is better to wear as few accessories as possible. When dressing for social activities, you should pay attention to fashion and show your personality. The requirements for casual wear are minimal, as long as they are comfortable and decent, there is no restriction. That is, for formal occasions (work, socializing, etc.), wear formal, standardized and attire (formal attire), and for informal occasions (casual), wear relaxed and casual attire (casual attire). ③ Consider the cultural background, pay attention to the differences between Eastern and Western cultural backgrounds, and pay attention to the differences in customs and aesthetic concepts. For example, when going to work, negotiating, participating in large meetings, etc., women should not dress "thin, revealing, or revealing", and underwear should not be "**" It can give people a feeling of frivolity. 2. Pay attention to color matching. Different colors have different symbolic meanings and different etiquette effects: Red - the color of blood and fire, symbolizes enthusiasm, celebration, bravery and loyalty; it makes the wearer appear energetic, energetic, cheerful and outgoing. People often wear it.

Yellow - symbolizes holiness and nobility, is a widely applicable color for clothing embellishment. Blue - symbolizes tranquility, wisdom and profoundness, and is the color favored by most adults. Green - symbolizes youth, life and hope, making the wearer look younger. Orange-symbolizes brightness and warmth. Purple-symbolizes nobility, mystery and wealth. White - symbolizes purity, nobility, beauty and simplicity. In China, white is also the color of mourning clothes; in Europe and the United States, white is the color of wedding clothes (representing the purity and steadfastness of love). Black - symbolizes solemnity and solemnity. In the West, it is popular among the upper classes, but it also symbolizes sadness and evil. Gray - symbolizes simplicity, generosity and harmony. It is a mature neutral color. Colors such as red, yellow, and orange can give people a warm feeling, so they are called warm colors; colors such as blue, green, purple, and white can give people a feeling of cooling down, so they are called cold colors; black and gray are medium colors. Sex and color. The basic methods of matching and combining clothing colors can be roughly divided into three types: ① Use colors with different brightnesses in the same color system to match and combine. The connection and transition between shades of the same color system should be natural and smooth, avoid stiffness, and the difference in brightness should not be too large. It is intended to create a harmonious beauty with simple color matching; remember: fewer colors and new styles . ② Use similar colors to match and combine. For example, red with yellow, yellow with green, green with blue, white with gray, etc.; using similar colors has greater freedom, but it is also more difficult. The "three-color principle" of dress etiquette should be followed, that is, in formal occasions , the color matching of clothing used, including suits, shirts, ties, belts, shoes and socks, etc., should not exceed three colors. ③ Use contrasting colors for matching and combination. Such as red and blue, yellow and blue, yellow and purple, green and purple. Black and white, etc.; a pair of contrasting colors is composed of two mutually exclusive colors. When used properly, they can complement each other and give people a fresh, bright and refreshing feeling. The above three basic methods can be derived from many other matching methods according to needs and possibilities, and the overall mastery is one basic principle: harmony. Generally speaking, black, white, and gray are some of the "safe" colors in color matching, which are easier to match with other colors and have better effects. 1. Pay attention to the occasion. Different occasions have different dress requirements: ① Festive occasions - mainly refer to festival commemorations, opening ceremonies or gala parties, etc. For more formal occasions, men should wear Chinese tunic suits, suits or their own national costumes. For general occasions, they can wear various casual clothes (such as jackets, jeans, shirts, etc.); women's clothing styles can be diverse: skirts, cheongsams, jeans At the same time, you can also wear appropriate makeup and some beautiful and elegant accessories; but the shoes attending the wedding must be black instead of brown. In addition, the dress should not be more than the groom or bride, or too weird. ② Solemn occasions - mainly refers to celebrations, formal banquets, business negotiations, meetings with foreign guests, etc. Generally, formal dresses are worn as required, such as Chinese tunic suits, suits or their own national costumes for men, and women wear suits, cheongsams, evening gowns or dresses according to the season, nature of the event, and occasions; as a formal occasion dress, must be strictly followed Dress code: When wearing a suit, you must wear a tie, the collar and cuffs must be clean, and the leather shoes should be oiled and polished. Generally, it is not advisable to wear casual clothes such as jackets and jeans, let alone shorts or vests. Women should not wear miniskirts; it is not advisable to wear sunglasses. . ③ Sad occasions-mainly refers to funeral ceremonies, condolence activities, tomb sweeping and other occasions. It is generally required that people should pay attention to wearing black or other dark colors and plain colors in their clothing. They should not wear red or green. They should not wear clothing with decorations such as lace, embroidery or streamers, and should not wear large collars or bare collars. Women should not dress up, wear lipstick, wear jewelry, etc.; at the same time, be careful not to speak loudly or discuss topics that are inappropriate for a sad atmosphere. 2. There are several commonly used clothing etiquette requirements. For men, there are formal dresses (morning dress, long dress, Chinese tunic suit), suits, etc.; for women, there are formal dresses (gown, small dress, long dress), cheongsam, skirt suit, dress, etc. The most commonly used ones are suits and cheongsam.

Suit - is an internationally popular and enduring clothing. It is the most popular type of men's clothing (mainly black or dark colors). When wearing a suit, you must pay attention to: wear a good shirt, wear less underwear, and tie the Wear a good tie, leather shoes (mainly black), and generally keep nothing in the suit pockets or stack a small handkerchief (mainly white). Cheongsam - is the most ethnically distinctive women's clothing handed down in the history of our country. It is also the most high-end dress for Chinese women. It is usually worn on grand and formal occasions. Jewelry - mainly refers to gems, rings, earrings, necklaces and their pendants, bracelets, bracelets, anklets, brooches, etc. It is an extension of the beauty of clothing and is a patent for women; when wearing it, pay attention to the texture and color of the clothing Harmony varies from person to person. Adhere to the principle of "less but better" and wear it depending on the occasion. Generally, it is not worn for work, sports, and travel.