Yi Auto News Recently, Tesla (Shanghai) Co., Ltd. filed with the State Administration for Market Regulation in accordance with the requirements of the "Regulations on the Management of Recall of Defective Automobile Products" and the "Implementation Measures of the Regulations on the Management of Recalls of Defective Automobile Products" recall plan. Starting from now, some domestic Model 3 (12,003 vehicles) and Model Y (14,044 vehicles) electric vehicles produced between December 28, 2020 and January 15, 2022 will be recalled, totaling 26,047 vehicles.
The heat pump electronic expansion valve of some vehicles within the scope of this recall will move slightly when positioning. Because the software (version 2021.44 to 2021.44.30.6) does not have a correction function, the valve may be partially opened in the long term and the heat pump compressor Stopped working and the heating function in the car failed. Under the above conditions, especially when the outside temperature is below minus 10 degrees, the windshield defrosting system cannot achieve the defrosting effect stipulated in relevant national regulations. The reduced defrosting function will have a negative impact on the driver's field of vision, thereby increasing the risk of accidents. There is a possibility of collision when the vehicle is driving in cold weather, which poses a safety hazard. ?
Tesla (Shanghai) Co., Ltd. will use vehicle remote upgrade (OTA) technology to upgrade the software of vehicles within the recall scope. Users can complete the recall without going to the store; for vehicles that cannot be upgraded remotely through the vehicle For vehicles recalled through OTA (OTA) technology, Tesla (Shanghai) Co., Ltd. will contact relevant users through the Tesla Service Center to upgrade the software for the vehicles free of charge to eliminate safety hazards. ?
Emergency measures: Before the vehicle is recalled for repair, users should drive the vehicle with caution and contact the Tesla service center for software upgrades as soon as possible after the recall is implemented. ?
Tesla (Shanghai) Co., Ltd. will notify relevant users by registered mail, email, etc. Tesla service centers will also proactively contact relevant car owners to arrange recall repairs. Users can call the Tesla customer service hotline: 400-910-0707 via mobile phones and landlines for consultation. In addition, you can also log on to the website dpac.samr.gov.cn, www.recall.org.cn, and follow the WeChat public account (SAMRDPAC) to learn more information and report clues about defects. ?