Brand model: Lenovo Xiaoxin Pro16 2022 model
System version: Windows10
Software version: Baidu Browser 8.7.5
To complain about JD.com on 12315, you can click I want to complain on the 12315 official website, click on the search platform to select the company, enter the information and click to complain. The specific operations are as follows: Complain through the 12315 official website
1. Click I want to complain
Click I want to make a complaint on the 12315 official website.
2. Click Agree
Click Agree on the Complaint Instructions interface.
3. Click to select the company
In the complaint interface, search for the platform that needs to be complained, and in the search results interface, select the platform that needs to be complained and click to select the company.
4. Click Submit
Enter the complainant’s information in the complainant information interface and click Submit.
5. Click Submit again
Fill in the complaint information in the complaint information interface and click Submit again to make a complaint. Legal Basis
"Civil Procedure Law of the People's Republic of China"
Article 108 Prosecution must meet the following conditions:
(1) The plaintiff is a citizen, legal person or other organization that has a direct interest in the case;
(2) There is a clear defendant;
(3) There are specific litigation claims, facts and reasons ;
(4) It falls within the scope of the people's court to accept civil litigation and the jurisdiction of the people's court subject to the lawsuit.
Article 149: Cases tried by the People's Court using ordinary procedures shall be concluded within six months from the date of filing the case. If there are special circumstances that require an extension, it can be extended for six months with the approval of the president of the court; if an extension is still needed, it must be submitted to the superior people's court for approval.
Article 161: When a people's court applies summary procedures to hear a case, it shall conclude the case within three months from the date of filing the case.