With the development of online shopping, the logistics industry has also entered a stage of vigorous development. However, with the increase in the number of parcels, the delivery pressure of express delivery is also increasing. In order to complete the sorting work faster, many express delivery are violent sorting.
There are all kinds of things sold online, from clothes to home appliances, from household items to agricultural products. In order to give customers a better shopping experience, many merchants try their best to prevent falling when packaging.
However, if mailed to customers, it will still be damaged. The customer experience of receiving damaged products will become worse, which is also a challenge for merchants and a difficulty for distributors.
So sometimes if there is something wrong with the package, the courier will ask you to sign it in person. Customers and merchants need feedback because of the few pieces and claims caused by damaged packages, and merchants will contact the courier to handle them.
Because the dispatcher is also very wronged, he is just a dispatcher, and the package was damaged when it arrived. If the customer is not allowed to sign or reject it in person, this piece is not clear.
Therefore, the promotion of anti-violence sorting is good for businesses, shoppers and dispatchers. SF has won a lot of praise for its fast speed, good service and product safety. However, there are still some problems, such as switching packages and receiving damaged products.
It is not only expensive for merchants to send SF, but also expensive to recall transportation problems. However, for some expensive household appliances or fragile products, we prefer to choose SF, and customers receive intact products, laying the foundation for future customers to buy again.
The patent related to SF's open violent sorting is to supervise the physical movements of the sorter. In case of throwing, falling and other actions, the system will automatically identify employees. This patent uses modern technology to promote the standardization of the express delivery industry.
Shoppers who spend the same money but receive incomplete products are naturally uncomfortable. Some customers go to businesses to solve problems. If the product still works, the merchant will refund a few dollars.
Some customers don't care, but some customers are really uncomfortable and want to return the goods, which involves the return freight. Some areas are too far away. If the purchased goods are overweight, the customer must bear the freight beyond the freight insurance.
Who wants to do such a thing when they receive bad things and have to pay their own freight? I had to eat this coptis root, and some customers would give bad reviews to the merchants, which would affect the interests of the merchants.
Therefore, it is really important to rectify the express delivery norms. There are many things involved here. A complete package gives the shopping cart a good experience, gives the merchant a good development and gives the express a good impression.