How much do you know about the internship report of automobile sales? Below is the "Automobile Sales Winter Vacation Internship Summary Report" that I compiled for you. The content is for reference only. You are welcome to read it! Please pay attention to more details. Auto Sales Winter Vacation Internship Summary Report (1)
1. Purpose of the activity
Social practice enables young students to understand the society, understand the national conditions, enhance social adaptability, and accumulate experience in social understanding. and increasing understanding of social work. At the same time, in the process of practice, you can grow your talents, exercise your abilities, broaden your horizons, and lay a solid foundation for future work. And in the process of practice, professional qualities are cultivated and work experience is increased, so as to better engage in real work.
This winter vacation social practice mainly allows students to understand and master the specific measures of the party and the country to vigorously strengthen vocational education, especially higher vocational education, based on their majors, and gain a deep understanding of the industry and majors. meet the future needs of the market, give full play to the skills learned to serve the society, and further establish a sense of socialist responsibility and honor while improving professional ethics.
2. Activity Content
The content of this social practice is very rich. About 280 people from 5 classes of 20xx and 4 classes of 20xx went to various 4S stores or As a car repair shop, I have a practical understanding of the professional knowledge and hands-on practical skills I have learned. 130 people from the other four classes of 20xx grade conducted research on the talent needs for the development of the local automobile industry cluster. The most distinctive activity this year is the formation of a 32-member BMW 4S store professional practice team, which is dispersed to nine BMW 4S stores in and outside the province, including Shenyang Huabao and Beijing Yingzhibao, for professional training.
The professional practice team of BMW 4S stores went to various BMW Sales and Service Co., Ltd. inside and outside the province in groups to conduct holiday practice activities. As soon as they entered each unit of BMW, the students felt helpless and at first they were in a hurry in front of so many tools. They started by getting to know tools, and they were even more amazed when they later learned about the wonderful functions of homemade special tools. The students realized the importance of expanding their thinking, which reminded them to constantly innovate and make progress in life and study. In the end, they can use their professional knowledge to solve problems independently in their own positions and understand a lot of textbooks. You can’t get knowledge and experience by going to school. I learned the spirit of hard work and perseverance, and realized that life is not easy. Can better appreciate the life now. Although everyone was not paid very much, what we saw after the holiday was a group of brand new faces, which we think is more valuable than any money. In practice, they learned about the work process of 4S stores and the careers they will pursue in the future, as well as what they will pay in their positions.
During this internship period, our classmates lived in the company and were completely separated from campus life. The daily work is very hard, but in the process of continuous progress and growth, they have turned into a shining pearl. During their internship they realize the value of knowledge. At the same time, it also allows them to shorten the gap between textbooks and reality. Their shortcomings also provide a good guide for their study and a good navigation for their employment. This internship was deeply imprinted in the hearts of every student and always spurred them to cherish the good life they have now, make continuous progress, study with peace of mind, and work hard.
We also arranged a social survey in the automotive industry to give students a higher level of understanding of the prospects of the industry they will engage in in the future, so that they can have a better understanding of the automotive aftermarket and let them know their choices. Cars are a road full of vitality and future, giving them confidence and continuous motivation in their future life and study.
In the process of practice, we also require each student to read a famous book, and the Wutongyu Book Club of our department provides book sources, because we know that no outstanding person can do without excellence. The cultivation of culture. We have seen that the students have learned a lot of excellent spirit and the true meaning of life from the famous books they have read.
3. Practical results
The length of the internship varies, some include extra days, some are one month, and some are two months. Regardless of the length of the internship, the students all experienced a lot. Compared with apprentices of the same level in the unit, our advantages are that we have solid theoretical knowledge and strong learning ability, but our practical ability is still far behind.
In the first few days when I went to the unit, the students watched the masters do it, and then they learned to do some simple work themselves. As time went by, they got used to the work procedures, and slowly they started to do some higher-level work themselves. , the practical ability has been greatly improved.
In this activity, our students experienced what kind of talents the company needs most through their contact with the company. They also know that life is not easy, and they will cherish the hard-earned things in future life more, and they will be very considerate and filial to their parents. These are principles and experiences that are difficult to learn from textbooks.
This social practice has also pointed out the direction for our future ideological and political work. Ideological education work must start from reality and should not just stay on the surface and theory. Only in this way will our students have higher professional quality and professionalism, laying a good foundation for them to become outstanding automotive application talents in the future. 4. Practical significance and summary
This social practice, The students have gained a lot. Although everyone has different feelings, they all have the same understanding, that is: life is full of knowledge. "Learning is like sailing against the current. If you don't advance, you will retreat." Without the test of practice and investigation and research, there is no right to speak. In the process of learning, you must always maintain an attitude of continuous improvement, just like sailing against the current. Without the motivation to move forward, you can only go back the same way. Here, I sincerely hope that every team member who participates in social practice this time can always remember: "Learning is like a seedling rising in spring. If you don't see its growth, it will grow with each passing day; slack learning is like a whetstone, and you won't see its damage." Days are decreasing. "Only by moving forward bravely can we reach a higher level.
"The road to Xiongguan is really like iron, but now we are crossing it from the beginning." For the needs of the motherland and the people, we look forward to the next expedition. For the bright future of the students, we look forward to the next challenge.
In practice, we adhere to the unity of scientific spirit and humanistic literacy, the unity of book knowledge and social practice, the unity of inheriting tradition and pioneering and innovation, the unity of serving the society and self-improvement, and strive to improve students' ideological and political qualities and scientific and cultural qualities.
The continuous development of social reform has put forward newer and higher requirements for the ideological and political work of the Automobile Department. With the continuous development of society, people's ideas and concepts have also undergone tremendous changes. In the face of new situations and new challenges, our social practice activities should also continue to innovate, strive for breakthroughs, and create new activity platforms on the basis of inheriting and carrying forward the experience of previous activities. Car Sales Winter Vacation Internship Summary Report (2)
Although we haven’t seen each other for half a year, the urban renewal, road three-dimensionalization and other urban changes are amazing. Not to mention how excited I was in the car. For me, who had already planned my vacation life, I started interesting learning on the 4th. After visiting the Chongqing Automobile Expo Center, Bethesda Auto Sales Center, Audi 4S Store, Shanghai Volkswagen 4S Store, Huachen BMW Sales Store, etc., I entered a small car beauty shop and engaged in some simple jobs. Although the salary was There are a lot of things to learn about me when I am not high, and I have a lot of time, so I explored the Chinese auto market.
For the Chinese automobile market, 20XX is not a simple year. 20XX--20XX is a transition period for the Chinese automobile industry to move towards structural integration. 20XX--20XX can be said to be A beginning, a preparation, mainly to win a place in 20XX. The Chinese market in 20XX has become mature and stable, and has gradually become a pillar enterprise in China. Therefore, at the end of 20XX, some manufacturers couldn't help but want to do something big. At the end of 20XX, they launched XX models of cars. For example, several cars such as mazda6 and Audi a6l have also been launched one after another.
In the 1960s, Mazda Motor Company purchased the rotary engine patent from Dr. Wankel Figa. Now the patent has expired, which indicates that in a few years, there will be an update. As a powerful worldwide storm, the engine is about one-third smaller than ordinary engines, and the power it generates is also amazing. In addition to its small displacement and low pollution, the biggest technical problem is its fuel consumption. A dual-rotor engine has a displacement of 645cc*2 but its fuel consumption reaches 11.42/100km. If there are shortcomings, there will be motivation and direction. None of us can see the future world clearly.
It is understood that xx is a key development target in southwest China, and the total value of automobile production is also expected to increase by 5.62 percentage points, coupled with the simultaneous global launch of Lifan 520 of Lifan Company. It uses a mini co(!)oper engine and has applied for 518 patents for it. It is still a top-notch product in the same class of cars, but its pricing is that of an economy car. It adds a lot of selling points.
In 20XX, a large automobile company placed heavy emphasis on China's mid-level cars and mid-to-high-end cars. Domestic cars are undergoing fierce competition in terms of appearance, interior decoration, price, user-friendliness, performance, quality, and fuel consumption. At the same time, coupled with the pressure of brand cars from major automobile production countries such as Japan, Italy, the United States, and Germany, the Chinese automobile industry It's like a boiling hot pot, fragrant but spicy. At the same time, various companies have also made great efforts in after-sales service, which accounts for more than 60% of automobile sales. Such as daily car maintenance, repair, replacement, resale, etc. This kind of sales form is a major trend in the automobile industry and will reach every household.
It was another sunny day, with the mild yet chilly sunshine shining on me as I stepped into a car heading for the job market. You won’t know if you don’t go there, but you’ll be shocked once you go, there are people everywhere. After roughly calculating, 3 people stand in 4 square meters. A city has more than 24,500 square meters, which means there were 490,000 people at that time. Many employers hire people with diplomas and work experience. Many people can only stay away and live by working hard.
Such social phenomena make me deeply uneasy. My parents worked hard to earn money for me to go to school. Although they only went to a junior college, they firmly believed that we would never be like them after we left society. So they never say a word about our huge consumption, but they eat pickles and drink rice porridge at home every day. Sometimes I can't even turn on the lights at night, let alone go out on the street. And when we got home we were greeted with smiles on our faces. So I don't want to feel inferior because I have a lower diploma than others. If I can't compare with my diploma, I will compare with experience. "I am born to be useful." With the instructions of my family, my revenge for the future, and my love for life, I once again embarked on a new journey. The train to the north ended my holiday life, and I began to accept new knowledge and face new challenges! Car Sales Winter Vacation Internship Summary Report (3)
The winter vacation passed in the blink of an eye, and one month passed It’s not long, it’s not short. During this holiday, I experienced a lot and felt deeply. Through my own personal experience of social practice, I learned more about society. In practice, I increased my knowledge and exercised I cultivated my own courage and cultivated my own resilience. After the winter vacation, I came to a car company through the introduction of an acquaintance, and I did the simplest job in the company. I sold drinks at the company bar every day and poured tea for customers. Through this time Practice to better understand society.
First of all, let’s briefly introduce the company. It is a sales agency of Great Wall Motors of xx Safe Automobile Company. It has a car showroom in the front, where cars are displayed and sold, a bar and a customer rest area in the middle, and a car maintenance department in the back. , and I work at the bar in the middle of the company. Since I have never done a similar job before, I know very little about the prices and other aspects of the goods, so I still need to receive training from their regular employees. After a few days, I have a better understanding of the work. I understand and am familiar with some basic etiquette, but after a few days of practice, I found that I am still lacking in communication and reception with customers. The same work can be performed fluently in the hands of other colleagues, but I cannot. Through the practice during a holiday, I summarized the following points:
First: Service attitude is crucial
As a service industry, the customer is God, let alone coming to the company to buy a car. Customers must have a good attitude towards them, so a good service attitude is a must. If we want to get more profits, we must increase sales. This requires us to think about what customers think, address their needs urgently, and improve service quality. , the language should be polite and civilized, hospitality should be warm and thoughtful, and the requirements of customers should be met as much as possible, such as pouring tea for customers. Generally, Cantonese people like to drink tea, so when pouring tea for them, you must pay attention to the temperature and temperature of the tea. The best fragrance will satisfy customers, but if the water temperature is inappropriate, customers will be dissatisfied. Therefore, we must serve customers well and satisfy them.
Second: abide by the company's rules
As the saying goes: "The state has national laws, and every family has family rules."
"Of course, as a company, there are many regulations, such as: you are not allowed to skip work during working hours, you are not allowed to chat, you are not allowed to answer mobile phones at will, etc. The so-called "not allowed to skip work" means that you are not allowed to leave your post without permission. Why not? What about randomly changing jobs? Because everyone in each position has their own work. If you randomly change jobs, there will be a shortage of people in a certain position. If the customer happens to be looking for someone in a certain position and he happens to be unavailable, it will bring problems to the company. Negative impact, chatting is also not allowed because if employees are all chatting together during working hours, the company will be like a vegetable market with no discipline at all. If this continues, the company will become increasingly unorganized, which is not conducive to the development of the company and will not It's the same reason for not answering the phone. If you are caught by the manager, you will be punished at least, and your salary will be deducted at most. It is still very important to follow the rules. As the saying goes, there is no success without rules. You must be strict with yourself. Since you have joined the company, you must follow the rules. Even if you are just going to the company to work during the winter vacation as an informal employee, you should also apply the company's discipline to yourself.
Third: Be sincere to the people around you.
You can pretend to be yours. Face, disguise your heart, but you must never ignore the power of sincerity. When you go to work on the first day, you will inevitably have some doubts in your heart. After all, you have never done a similar job before, and you don’t know where to go. How to do it, what to do, etc. When I first stepped into the company, I saw a few unfamiliar faces looking at me with inexplicable eyes. I greeted them with a smile and asked them good morning. The embarrassing situation immediately I was relieved, and everyone welcomed me with friendly eyes and kind smiles. From that day on, I developed a habit of saying "good morning" with a smile every morning. This is sincere from the bottom of my heart. A greeting from the heart, a real smile, is a sincere greeting that can touch people. I always feel that there are often some things that are easily overlooked by us, such as a sweet smile, a gentle greeting, and a word of concern. , but they expressed their respect and concern for a person, and also made others feel valued and cared for. In just a few days, I got to mingle with my colleagues and communicated well with them. I think it should be My sincerity has won the trust of my colleagues. They all regard me as a friend and are willing to guide me and teach me what to do. They also talk to me about the current employment situation and other non-work-related matters. In just one month, , I have benefited a lot and let me understand how to deal with people better. Today's society is always in development, so the requirements for talents are getting higher and higher. We should look at problems from a development perspective and constantly improve. To better understand ourselves, we must use sincerity to move others.
Fourth: We also need passion and patience for work
Passion and patience are like fire. Bing and ice seem to be two completely different things, but they can collide with each other and create the most beautiful sparks. When I was at the company, a colleague told me that if you want to do a good job in service, you must have passion and patience. This industry requires long-lasting skills. Be patient and continue to learn new knowledge, arm yourself with knowledge, and improve your professional level. Use patience to handle everything well, and use patience to do things in an orderly manner, so that you can do things efficiently.
My manager also gave me some advice before I left. He said: "A person should study hard during his student days, but he should also increase his knowledge, practice and experience society in a timely manner. Professional knowledge is important, but it is also important to apply professional knowledge to practice. It is important to exercise your abilities while studying in college. Participating in social practice during the winter vacation is a good opportunity. Making money is not the main thing. As a student, you can earn After graduation, there will be many opportunities to make money, and the main purpose of working during the winter vacation is to exercise my abilities." Then he told me about his time in school. He said that when he was in school, he was very curious about knowledge and tried every means possible. I want to learn more and often work part-time during holidays. The purpose is to train myself and experience social life. I think it is very important to exercise yourself more when you are a student.
After this winter vacation internship, I gained a lot. I walked out of the beautiful ivory tower to experience the outside world, to experience the reality and cruelty of social competition, and not to be a frog in a well. I don’t feel the complexity and hardship of social work. Through this more than a month of working life, I have learned a lot about the principles of life, and it has also allowed me to see my own shortcomings and shortcomings. Therefore, in my future studies, I must strictly demand myself, improve my quality, work hard to learn professional skills, and do a good job. A person who can adapt to society.