Xiaohongshu has a guest's unilateral notes, which has a great influence on our company. What should I do?

Xiaohongshu has a guest's unilateral notes, which has a great influence on our company. You can report notes.

How to deal with malicious notes:

1, which is handled by the official reporting function. At present, there are nine main types of reporting functions officially opened by Xiaohongshu. Enterprises can choose the corresponding report section to report according to the negative comments. After submitting the report materials, the official will generally give feedback within 24 hours. Conventional defamatory or false negative comments of enterprises can be mostly deleted by reports to seize the loopholes in the article.

2. Let the negative notes sink through positive suppression, and write and publish a large number of positive notes through large and small V accounts to realize the sinking of negative notes. This method is time-consuming, but the effect is good, which can not only suppress the negative, but also do a lot of brand exposure to a certain extent.

3. Let the negative notes sink by reducing the weight of the notes. For some well-founded negative comments that are not illegal and urgently handled by enterprises, negative comments can quickly sink to the bottom by reducing the weight of comments, so that negative comments will not appear again in search results when searching for related keywords.