Common indicators of bsc include total assets, gross profit, income, dividend, total cost, credit rating, economic added value, accounts receivable turnover rate, debt market added value, accounts payable, payment period, debt equity ratio, per capita added value, inventory days, accounts receivable, collection period, earned interest, guarantee multiple, comprehensive growth rate, inventory turnover rate, income/total assets investment, yield, and return on total assets. Shareholder loyalty, return on net assets, per capita profit, return on equity, shareholder structure, asset profit rate, sales profit rate, per capita income, stock price, per capita total assets, net income, new product income, market value and other common customer indicators such as customer satisfaction, annual sales of each customer, market share, number of customers, sales response rate of each channel, income percentage of new customers, proportion of target customer expenditure, brand recognition, Customer acquisition rate, sales volume, number of promotional activities, response time required by customers, number of advertisements, turn-back rate, complaints solved in the first time, marketing cost/sales volume, customer retention, customer gain rate, customer turnover rate, service expenditure of each customer, number of times to participate in trade shows, customer relationship duration, time spent on customers, direct price, total cost of customers, number of times customers visit the company, and relative competitors. Number of customers per employee, frequency (number of transactions), customer loyalty, average customer size, common internal business process indicators of successful sales/sales contracts, average cost per transaction, break-even time, labor utilization rate, time for new products/services to enter the market, response time to customer demand, ratio of new products to all products, frequency of return, average patent life, space utilization downtime, pending patents, waste reduction, positive media reports and community participation. The internal rate of return of new projects, research and development expenses of new products, shortage of products and services in process, environmental impact, accuracy of identifying first-time users, inventory turnover rate, warranty customer database, usual lead time, continuous improvement, rework, timely delivery cycle time, improvement of defective rate, common employee learning and growth indicators, participation in professional associations and chambers of commerce, quality of employees' working environment, added value of each employee, communication plan for delayed events, violation of ethics, Participation in stock ownership plan, development of leading ability, knowledge management, employee satisfaction, performance evaluation, timely completion, cross-functional arrangement, realization of personal goals suggested by employees, proportion of strategic information, turnover ratio, capacity coverage ratio, proportion of employees equipped with computers, absenteeism, training hours, reported accidents, number of cross-trained employees, health care authorization index (number of managers), proportion of employees with higher education, number of balanced scorecards, and diversification. Average years of service, employee productivity, number of job seekers, training investment per customer, degree of internal communication, incentive index
5.9
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common BSC indicators immediately
common financial indicators
total assets, gross profit, income, dividends, total cost, credit rating, economic added value, accounts receivable turnover rate, debt market added value, accounts payable, payment period, debt equity ratio, per capita added value, inventory days, accounts receivable, collection period, and so on. Total assets investment, return rate, return on total assets, cash flow, capital return rate, shareholder loyalty, return on net assets, per capita profit, return on equity, shareholder structure, asset profit rate, sales profit rate, per capita income, stock price, per capita total assets, net income, new product income and market value.