How to report malicious counterfeiting

Legal analysis: After receiving reports, complaints or news from professional counterfeiters, businesses need to pay special attention. While paying attention, we should also keep calm, and don't give personal information such as the other company, business license and ID card easily. It is necessary to check the problems found in the goods in time and take measures such as stopping selling and recalling when necessary. At the same time, we should also actively cooperate with the inspection of relevant departments. At the same time, it is also suggested that merchants sign a purchase and sale contract before cooperating with suppliers, and it is clearly stipulated in the contract that suppliers need to take full responsibility for the quality of goods. Once the merchant is subject to consumer claims or administrative penalties due to product quality problems, the supplier needs to bear the liability for breach of contract and compensate the merchant. In addition to the quality problems of the goods themselves, the publicity page of the goods is also the hardest hit area for complaints. The common types of complaints encountered by merchants are: violation of absolute terms, ordinary food promoting the function of health care products or treating diseases, exaggerating or falsely promoting the efficacy of products, and promoting patented products without patent numbers. Legal basis: Article 11 of the Interim Measures for Handling Complaints and Reports in Market Supervision and Management. There are more than two complainants who complain about the same operator based on the same consumer rights dispute. With the consent of the complainants, the market supervision and management department can handle it according to * * *. * * * The complainant can choose two representatives to make a complaint in writing. The representative's complaint behavior is valid for the complainant he represents, but if the representative changes, abandons the complaint request or reaches a mediation agreement, it shall be agreed by the represented complainant. Twelfth complaints by the respondent's actual business premises or domicile of the county market supervision and management departments to accept. Complaints against e-commerce platform operators and e-commerce operators who sell goods or provide services through self-built websites and other network services shall be handled by the market supervision and management department at the county level where they live. Complaints against the operators in the platform shall be handled by the county-level market supervision and management department at the actual place of operation or the place where the platform operators live. If the superior market supervision and management department deems it necessary, it may handle the complaints received by the subordinate market supervision and management department. If the lower-level market supervision and management department thinks that the complaint accepted by the administrative organ needs to be handled by the higher-level market supervision and management department, it may report it to the higher-level market supervision and management department for decision.