Dental Clinic Work Summary 1
Over the past year, under the leadership and support of the County Health Bureau and relevant departments, the clinic has always adhered to the principle of Patient-centered, with a positive work attitude, we provide enthusiastic services to every patient who comes for treatment, and have won wide praise. The main work is summarized as follows:
1. Treatment of patients
In 20xx, the number of oral patients treated in our clinic increased significantly compared with the previous year. There were no doctor-patient incidents and no medical compensation throughout the year, and the clinic developed in a good manner.
2. Adhere to practice in accordance with the law and adhere to the implementation of the system
The dental doctors in this clinic have obtained dental professional qualifications, implement oral diagnosis and treatment standards during diagnosis and treatment activities, and implement the sterilization and disinfection system. It also strictly implements drug price regulations to help patients overcome the difficulty of "seeking a doctor is difficult and expensive". In order to allow every patient with financial difficulties to come to the clinic to receive basic treatment, the clinic has carried out an inspection on the treatment costs of patients with particularly financial difficulties during the year. relief.
3. Improvement of the medical environment
In order to provide patients with a comfortable and quiet medical environment, the clinic has invested in improving the medical environment in the clinic so that patients can be more comfortable. receive treatment in an environment.
4. The current shortcomings of the clinic
The publicity of dental care is not enough. In addition to coping with daily service work, it is unable to publicize dental care in a wider range. Promote dental care to let the general public know the knowledge of loving and caring for teeth, so as to achieve early detection and early treatment.
In short, although our clinic has developed well in the past year, and there has not been a single doctor-patient incident throughout the year, we must keep a clear mind, be more positive, and be more pragmatic in the face of results. style and more solid actions to serve patients.
Over the past year, through the efforts of all the medical staff in the department, various tasks set by the hospital and the department have been successfully completed, but there is still a certain gap between the goals of the "Top 3A" hospitals. In the future work, we must increase the intensity of learning political and theoretical knowledge, improve work efficiency and correct service attitude, do not be late, do not leave early, refuse patients' meal invitations, be strict with themselves, unite as one, work hard, and devote themselves to tense situations with a master's attitude In the orderly medical activities that serve the people, we will continue to adhere to the service concept of "people-oriented, building a harmonious society", further strengthen the love, care, patience, carefulness and responsibility of medical staff for patients, and further improve the basic business of medical staff. Ability and quality, in order to create a "Top Three" hospital and "Ten Major Indicators" macro-supervision and evaluation activity standards, complete various tasks of the hospital and department tasks with high standards and high quality, and contribute to the ability of our hospital Make your due contribution by successfully being promoted to a "Top 3A" hospital!
In 20xx, we must closely focus on the work center of establishing a "Top 3A" hospital in our hospital, continue to take the party's mass line education and practice activities as an opportunity, and further carry out "striving for excellence" and "quality nursing services" ", "Three Goods and One Satisfaction" and the creation of high-quality hospitals and other series of activities, strictly implement the "Ten Indicators" macro supervision of tertiary hospitals, strengthen management internally, and build image externally. The plans are as follows:
1. Further focus on The hospital focuses on establishing a "Top 3A" hospital and conscientiously implements the construction of academic departments and new technologies, the development of new projects and the completion of department business indicators. Complete all political activities and requirements arranged by the hospital to the letter, and do everything in strict accordance with various directive documents issued by superiors. At the same time, we will increase publicity efforts, expand the influence of the department, further develop the "Smile Train" charity project, provide high-quality medical services to more patients with cleft lip and palate, and actively develop new technologies and projects. , expand the influence of the department, conscientiously implement relevant clinical pathways, single-disease payment, medical insurance and New Rural Cooperative Medical System patient-related policies, effectively reduce the medical expenses of patients, and strive to bring the economic and social benefits of the department to a new level.
2. Increase management efforts and improve service quality.
Strict management and clear punishments. Put an end to private charges, and put an end to uncivilized behaviors such as accepting meals and gifts from patients. Further standardize the work discipline of medical staff in the department, abide by the rules and regulations of the hospital and department, do not be late, do not leave early, and strictly use computers for matters unrelated to work during work. We must conscientiously implement the first-diagnosis responsibility system, treat patients with enthusiasm, civility, and politeness, explain the work in place, and do not shirk patients.
3. Strengthen the study of theoretical knowledge and improve the level of medical technology.
Actively introduce high-level talents in this major and actively recommend key personnel to go out for study and training. Strictly follow the relevant regulations on hospital antibiotic management, strictly manage the use of antibiotics by doctors at all levels, grasp the indications, further reduce the cost of medical treatment, and make due contributions to further alleviating the problem of "difficult and expensive medical treatment". Strengthen the training and learning of basic professional theories and basic knowledge for medical staff in the department, regularly carry out business learning activities on the rational use of antibiotics, strictly implement the various rules and regulations formulated by the hospital's drug management department, and do not require restricted or banned drugs. The department has a plan and selects relevant personnel to go out to learn new technologies, new theories and new knowledge in the major. They will succeed in what they have learned, apply what they have learned, and be able to carry out relevant new technologies and new projects.
4. Further improve the medical treatment environment and ensure the medical safety of patients during medical treatment.
Actively contact the hospital infection and disinfection supply center to further improve the department's disinfection equipment and ensure that the department's medical equipment is clean and hygienic. Dental handpieces and related instruments must be "disinfected for one person, for each use", strengthen the disinfection and sterilization of department items and conduct regular microbiological testing of sterilization equipment, improve the disinfection and sterilization operation process of high-speed oral handpieces and oral instruments, prevent cross-infection, and protect the department All work is carried out normally.
Dental Clinic Work Summary 2
Under the leadership of the superior authorities, our clinic has conscientiously practiced in accordance with the law over the past year and provided high-quality and convenient medical services to community residents. The current work is summarized as follows:
The practice subjects approved by my clinic's "Medical Institution Practice License" are Traditional Chinese Medicine, Internal Medicine and Stomatology. When carrying out diagnosis and treatment activities, we can practice in strict accordance with the approved diagnosis and treatment subjects. There is no Carry out diagnostic and treatment activities beyond the scope.
The clinic currently has xxx attending doctors, xxx practicing physicians, xx practicing assistant doctors, and xx practicing nurses. They have gone through the practice registration procedures and obtained the corresponding practice certificates.
The various management rules and regulations of the clinic are complete and posted on the wall as required. Formulate the job responsibilities of doctors and nurses, and formulate relevant systems such as diagnosis and treatment, nursing technical specifications, and medical waste management.
Serve patients enthusiastically and thoughtfully, care about their sufferings, patiently and carefully inquire about their condition, and carefully carry out examination, diagnosis and treatment. Xxxx number of patients were diagnosed and treated throughout the year, and no medical errors or medical accidents occurred.
Be able to use medical documents in accordance with regulations, equipped with outpatient diaries, prescriptions, outpatient medical records, referral registers, infectious disease registers, disinfection registers, disposable medical device destruction registers and fee receipts etc., registering patients, writing outpatient medical records, and issuing prescriptions for medications.
Strengthen the procurement and storage of drugs. All drugs used are purchased from companies with drug business qualifications, and there are receipts for purchased drugs. Do not purchase drugs from illegal enterprises and individuals, do not use counterfeit and inferior drugs, expired or spoiled drugs, and ensure the safety of clinical medical drugs.
The medical waste is handed over to xxxx Medical Waste Disposal Co., Ltd. The two parties have signed a "Medical Waste Disposal Service Contract" (medical waste is handed over every two days), and there is a medical waste disposal registration book. Register the situation.
Dental Clinic Work Summary 3
In 20xx, under the leadership of the superior authorities, our clinic conscientiously practiced law and actively participated in various job trainings of the health department. Provide high-quality and convenient medical services to community residents. The annual work of the clinic is summarized as follows:
1. The practice subject approved by our clinic's "Medical Institution Practice License" is stomatology. When carrying out diagnosis and treatment activities, we can practice in strict accordance with the approved diagnosis and treatment subjects.
2. The clinic currently has 1 practicing physician and 1 practicing nurse, who have gone through the practice registration procedures and obtained the corresponding practice certificates.
3. The clinic’s various management rules and regulations are complete and posted on the wall as required. Formulate the job responsibilities of doctors and nurses, and formulate relevant systems such as diagnosis and treatment, nursing technical specifications, and medical waste management.
4. Serve patients enthusiastically and thoughtfully, care about their sufferings, patiently and carefully inquire about their condition, and conduct examination, diagnosis and treatment carefully. Strictly prevent the occurrence of medical errors and medical disputes. There is no case of medical errors or medical accidents in our clinic, which is well received by patients.
5. Be able to use medical documents in accordance with regulations, equipped with outpatient diaries, prescriptions, outpatient medical records, infectious disease registers, disinfection registers, medical waste disposal registers, etc., to register patients and write outpatient records log.
6. Strengthen the procurement and storage of drugs. All drugs used are purchased from companies with drug business qualifications, and there are receipts for purchased drugs. Do not purchase drugs from illegal enterprises and individuals, do not use counterfeit and inferior drugs, expired or spoiled drugs, and ensure the safety of clinical medical drugs.
7. The clinic shall centrally store medical waste by itself, have a medical waste disposal registration book, and register the medical waste disposal status.
8. Carry out the prevention and control of infectious diseases in strict accordance with the requirements of superiors; no patients with infectious diseases were found during diagnosis and treatment.
9. Be able to carry out health knowledge education activities in accordance with the requirements of superiors, and combine daily diagnosis and treatment work to promote health and disease prevention knowledge to patients; health knowledge promotional materials issued by superiors can be posted in the clinic for publicity. Actively participate in health activities organized by the National Health and Family Planning Commission, regularly clean the environment inside and outside the clinic, and keep the clinic environment clean and tidy.
In the future work, our clinic will continue to work hard to provide patients with high-quality and low-cost medical services and strive to become a qualified and excellent individual clinic.
Dental Clinic Work Summary 4
Dental Clinic Annual Work Summary Starting from 20xx, I will continue to serve as the chief resident of the Department of Stomatology. Over the past year, with the care and support of the leaders of the hospital's Medical Quality Management Department and the Department of Stomatology, I have faithfully performed my overall work responsibilities as a resident. While striving to improve my business and overall quality, I have worked hard and performed well in all aspects of clinical, teaching and scientific research. We have achieved certain results and are now reporting
1. Continue to establish and improve various rules and regulations to effectively ensure medical and patient safety
Patient safety and medical safety are the lifeline of a hospital’s survival and also The ultimate goal pursued by patients and physicians. How to ensure patient safety is a topic of common concern to every medical worker and every hospital manager. For patient safety management, ensuring patient safety to the greatest extent is also the expected goal of implementing the overall hospitalization system. Ensuring patient safety ultimately depends on system construction. The School of Stomatology in our hospital has just been established and many systems need to be improved. During my tenure as chief resident, I assisted the department leaders in formulating various systems, such as: 1. Restoring the late ward rounds and bedside handover system for critically ill patients: 2. Adhering to the monthly and weekly summary reporting system: 3. Implementing Director's weekly themed ward rounds system: 4. Develop a follow-up and registration system for oral cancer patients. The establishment of these systems has standardized the responsibilities of doctors at all levels, so that everyone has rules to follow, standardized work, and eliminated many medical hidden dangers, better ensuring medical safety. No medical accidents occurred in the oral and maxillofacial surgery ward throughout the year and errors.
2. Actively participate in various construction and publicity work of the School of Stomatology (Department)
Be passionate about the oral cavity and actively participate in various milestone events in the dental medical career of our hospital, such as: Established the School of Stomatology, Stomatology Master's Evaluation, Doctoral Program Application, Undertaken the Guangzhou Oral Practitioner Skills Examination in the Master's Evaluation, worked overtime to write articles, assisted in organizing information, contacted judges and other specific and trivial tasks; in the Oral Practitioner In the skills examination work, I served as an examiner, strictly implemented the examination standards, and successfully completed the examination tasks. The Department of Stomatology in our hospital has just been established a year ago, and many colleagues are still unfamiliar with it. The branches of stomatology are becoming increasingly sophisticated, and the division of labor in clinical stomatology departments is becoming increasingly specialized. The knowledge of various branches of stomatology needs to be popularized. Hospital residents are always the bridge between various departments and the publicizers of the departments. I usually actively write manuscripts, summarize new technologies and new businesses developed by our department in a timely manner, and publish many briefings in "Quality Management Briefing" and "Southern Briefing". Participate in the coordination and production of promotional leaflets for our department. Different departments of the Department of Stomatology, such as Endodontics, Oral and Maxillofacial Surgery, Prosthodontics, Orthodontics, Pediatric Dentistry, Oral Mucosal Diseases, etc., select the most common undergraduate department. 1-2 kinds of diseases will be made into leaflets to popularize oral medicine knowledge. Consciously carry out the collection, storage and classification of clinical data. When encountering typical cases, I will always take photos and keep the data. Especially the comparison of preoperative and postoperative data, and the collection of images, pathology and surgical photos of typical cases. I keep all the information of the patients who I manage independently
the bed. Different indexes are established according to different classifications of diseases, names and hospitalization dates to facilitate searching. Make a CD of typical cases and keep them separately. The collection, sorting and classification of clinical data is a systematic and complicated project. I often sacrifice weekends and holidays to compile data, hoping to make my own contribution to the construction and accumulation of the Department of Stomatology in our hospital. On the eve of July 1st this year, he was recommended by the Dental Branch as the "Outstanding Communist Party Member" of Nanfang Hospital.
3. Participate in various surgeries in the dental ward and emergency and consultation work in the dental department
The dental ward currently has 26 beds. Our ward is divided into three groups, namely tumor group, trauma group and salivary gland group. I participated in almost all operations of the three groups. Serve as first assistant in the tumor group and second assistant in the other two groups. The different styles of different surgeons, high intensity and a large number of surgical opportunities have greatly improved my professional ability and surgical skills. Under the training and care of the three professors in the ward, he is now able to independently complete various routine minor and medium-sized surgeries, and his surgical operations are becoming increasingly standardized and proficient. Emergency medicine and consultation work are the main tasks of every resident. Just like the residents of other departments, I always arrive in time for emergency consultations, actively handle the patients together with the doctors from the relevant departments, and participate in the first aid of critically ill patients. There are many busy nights, there are many moments when patients turn the corner, there are many thrilling memories that can be recalled, and there are many vivid moments. It is this kind of hard work that has won honors for the hospital president and saved the lives of patients. At the same time, going to relevant departments for consultations and cooperating with the hospital chiefs enabled me to expand my knowledge and broaden my horizons.
Dental Clinic Work Summary 5
Over the past year, under the leadership of the Health Bureau and the Health Supervision Office, xx Dental Clinic has developed steadily in all aspects, and the outpatient work has moved towards formalization and system · Further development, professional quality further improved. One year has passed, and now I will summarize my work.
1. Strengthen the study of theoretical knowledge and strive to improve the level of medical technology.
Over the past year, the clinical diagnosis and treatment skills of outpatient doctors have improved significantly. On the basis of professional diagnosis and treatment level, combined with the clinical practice of oral medicine, learn new technologies. Within a year, I participated in several dental conferences and trainings inside and outside the province to learn about new technologies and experiences in dentistry. Invite superior experts to the outpatient clinic to guide work and continuously improve the technical level of the outpatient clinic.
2. Strictly standardize department management to ensure safe medical treatment.
Strict management has always been the focus of the outpatient clinic.
Since its establishment, the clinic has been strictly implementing the principle of one person for one machine and one for disinfection, one person for one set of disposable instruments, one use and one destruction, with an implementation rate of 100. Disposable waste is burned once a day, indoors are disinfected with ultraviolet light every day, and the principle of equipment sterilization is strictly enforced. We are meticulous in our work, strive for excellence, standardize and strictly provide services, and administer treatment rigorously, with a medical dispute rate of 0. Ensuring medical safety has always been the unremitting pursuit of this clinic.
3. Patient-centered and quality-centered.
We should work hard to promote the awareness of dental care, take it as our own responsibility to relieve patients' diseases, and serve the people wholeheartedly. This clinic adheres to the principle of seeking truth from facts. The price list and corresponding materials are listed in detail to truly achieve low prices. Any treatment must be genuine and never shoddy. It is our responsibility to do our best to relieve patients' pain. This clinic insists on regular return visits, and the patient satisfaction rate for the clinic reaches 97%.
4. Current problems in outpatient clinics:
1. The indoor disinfection zoning is not detailed enough, and it is necessary to strengthen the details of the disinfection area.
2. The technical level must be continuously improved.
3. The publicity of dental care is not enough.
5. Work ideas for the next year:
Under the leadership and supervision of superior health departments, we will firmly establish the patient-centered concept, truly achieve humanized services, and our technical level will once again reach the top Improve, further develop the department, and strive for the medical cause and the physical and mental health of the people.
Dental Clinic Work Summary 6
In 20xx, with the joint efforts of all employees, our outpatient department continued to increase infrastructure construction to comprehensively improve the quality of medical care and service. All tasks have achieved certain results. Looking back on the work of the past year, the main points are as follows:
Pay attention to equipment investment and vigorously improve service capabilities.
In 20xx, in order to "build a brand" in Zhouzhi County and Zhouben townships, our clinic adhered to the perspective of "high starting point, high standards, high taste" and "occupying the market, laying the foundation, and operating at a cost" "Concept: Vigorously strengthen equipment investment, we introduced Korean dental implant system and Japanese root canal treatment system to continuously improve service capabilities.
Pay attention to quality management and prevent cross-infection.
Our tenet is that "medical safety is no small matter, and patient interests are no small matter, so defects can be avoided." Medical quality management is our "lifeline",
1 Yes, we must strictly implement the oral infection management standards of Zhejiang Province, introduce an efficient mobile phone disinfection system, and at the same time vigorously strengthen the cleaning, disinfection, sterilization and medical waste recycling of medical devices to effectively eliminate cross-infection and ensure medical safety;
Second, painless medical treatment. In order to reduce pain, we insist on using imported ultra-fine needles and imported blue anesthetics, coupled with careful and meticulous operation, combined with meticulous treatment plans, weighing the pros and cons of each plan, ***Same Develop a treatment plan and proactively seek informed consent from the patient at every step.
Pay attention to the connotation of service and establish an excellent reputation.
"Building reputation with service" is our goal. In daily outpatient work, we always implement the concept of "people-oriented", constantly improve service quality, and carry out appointment clinics to save patients from waiting. Time is convenient for everyone to see a doctor. After the patient receives the first examination and treatment in our hospital, he can make an appointment for the next visit by phone; the outpatient department website management is continuously improved to facilitate the majority of patients to query oral health care information and understand various information about the hospital. and communication between doctors and patients.
Dental Clinic Work Summary 7
I have joined the clinic for more than two months without knowing it. At the beginning, I was unfamiliar with the clinic’s operating model and work flow. Thanks to the leadership, The patient guidance and help from my colleagues made me familiar with the work content and my responsibilities in a short period of time. Every bit of it made me progress in my work and benefited a lot.
In the past two months, although there have been no spectacular results, some progress has been made. Now I will give a brief report to the leader on my work since entering the clinic:
1. The daily work of the front desk mainly includes
1. Responsible for answering and transferring calls at the front desk, and carefully recording important matters And communicate it to relevant personnel to ensure that no omissions or delays are made;
2. Responsible for the sanitation and arrangement of tables and chairs in the clinic conference room, and keeping it neat and clean;
2. Administrative work
Administrative work is tedious, ranging from copying, scanning, faxing, sending express mail, printing business cards, document storage, assisting the technical department staff in printing, sorting, binding bid documents, etc., every item The completion of work is a test of responsibility and work ability.
3. Personnel Management
1. I am responsible for implementing the relevant personnel management system. I am responsible for the attendance statistics of the clinic. During the implementation process, I strictly abide by the rules and regulations of the clinic and seek truth from facts. Attendance statistics are collected at the beginning of each month based on statistical data, and are submitted to the finance department in a timely manner for the production of salary tables.
2. Strictly implement the rules and regulations of the clinic for personnel-related information, fill in the "Application Registration Form", "Recruitment Form", etc., and manage the files of onboarded employees. Complete the "Dispatch Form" and "Leave Application Form" to implement the clinic's rules and regulations.
The new year means new opportunities and challenges for us. In view of the shortcomings in the past two months of work, I need to do the following aspects of work in the new year:
1. Do a good job in office housekeeping. Pay attention to the cleanliness and cleaning of the office; pay attention to the maintenance of office equipment such as printers and copiers; and strive to do your own job well.
2. Pay attention to collecting information in daily work in case you need it in case of emergencies. For example, the business card of a courier clinic, etc.
3. Handle daily administrative management, assist leaders in continuously improving various rules and management systems, and standardize the management of the clinic.
4. Strengthen the study of business knowledge and gain an in-depth understanding of the clinic's products so that they can better assist leaders and sales staff in their work.
As a front desk administrative staff, there is still a lot of knowledge that needs to be mastered. In future work, I will work hard to learn from my colleagues around me and further improve my theoretical level and business capabilities. Finally, I would like to thank the leader for providing me with this working platform, which gave me the opportunity to improve and make progress together with everyone; I would like to thank every colleague for their enthusiastic help in my work during this period.
Although I still have many shortcomings in experience and ability, I believe that hard work can make up for weakness. As long as we understand each other more, communicate more, and make unremitting efforts, I believe the clinic will be better tomorrow. better.