Fangda Carbon: Creating a Quality Business Card Leading to the Global Market

On September 3rd, when the 5th Lanzhou Science and Technology Expo was about to be held, authoritative domestic media such as China News Service and China Reform Newspaper went into Fangda Carbon to investigate and interview the scientific research development of enterprises, focusing on the mystery behind Fangda Carbon's high-quality development as a leading enterprise in the carbon industry.

"Quality is the life of an enterprise." For a long time, Fangda Carbon has relied on technological progress and refined management to speed up product structure adjustment, optimize resource allocation, give full play to equipment advantages, promote the transformation of science and technology into productivity, focus on improving product quality, form a brand management strategy, comprehensively enhance the core competitiveness of enterprises, and firmly walk on the road of high-quality development.

Consolidate the quality foundation and establish the brand image

Fangda Carbon adheres to the quality development strategy, has a nationally recognized CNAS laboratory and a first-class quality inspection team, conducts quality competitions throughout the process, and is committed to continuous supervision, inspection and quality control. Products such as graphite electrodes have been widely praised by users.

On August 20th this year, Fangda Carbon received a thank-you letter from Jiugang Group. In the letter, Jiuquan Iron and Steel Group thanked Fangda Carbon for its strong support in the supply, technical support and after-sales of blast furnace carbon bricks, praised Fangda Carbon's spirit of attaching great importance to the owners and being serious and responsible, and said that in the later period, it will enhance the friendship between the two sides and develop hand in hand based on the principle of mutual benefit.

Fangda Carbon has always maintained a good cooperative relationship with Jiugang Group. The optimization and upgrading project of No.7 blast furnace jointly operated by the two parties is a major project in Gansu Province, and it is also a key project for Jiuquan Iron and Steel Group to achieve the goal of steady growth in 2020, which is of great significance to Gansu's economic development planning and Jiuquan Iron and Steel Group to strengthen its main business in fine steel and achieve high-quality development. The blast furnace carbon bricks used in this project are provided by Fangda Carbon. From contract signing and supply to technical service and after-sales service, Fangda Carbon arranges special personnel to be responsible for it, so as to realize all-round service. Since the blast furnace was put into production on June 30, it has reached the output stably and the blast furnace is running in good condition.

Fangda Carbon always takes customers as the center and abides by the promise of "never letting an unqualified graphite electrode leave the factory" to ensure that customers can use high-quality products. On September 2 1 this year, Guo and his party, deputy director of the Quality Development Bureau of Gansu Provincial Market Supervision Bureau, visited Fangda Carbon and expressed their belief that Fangda Carbon's quality management has achieved remarkable results and made outstanding contributions to local economic and social development.

Strengthen system management and build a top-quality enterprise.

Fangda Carbon implements quality management, formulates specific horse racing plans and assessment rules, incorporates work performance and quality into management assessment, strengthens work inspection and supervision, and carries out quality horse racing among various processes, workshops and teams, with rewards and punishments linked to the income of the responsible person. According to the Company's Code of Conduct for Employees' Working Hours, misrepresenting facts, data and information is a serious violation of the company's rules and regulations, and the actor should bear corresponding civil and criminal responsibilities in addition to dissolving the labor contract.

In addition to strict system management, the company has also made great achievements in scientific and technological innovation, which has provided continuous impetus for Fangda Carbon to build a high-quality enterprise.

Fangda Carbon has made continuous breakthroughs in the research and development of high-tech new materials, and it is the only manufacturer of high-temperature gas-cooled reactor internals in China, which has fundamentally changed the pattern that the internals of high-temperature gas-cooled reactors in China are dominated by foreign enterprises. A number of Fangda carbon products have been listed in the Catalogue of High-tech Products and the Guide to Key Areas of High-tech Industrialization with National Priority, belonging to key high-tech industries determined by the state. In recent years, it has undertaken three national-level projects, among which the internals of high-temperature gas-cooled reactor carbon reactor have been put into use in the 200MW demonstration nuclear power plant in Shidaowan, Rongcheng, Shandong Province; The research project of localization technology of nuclear grade graphite in high temperature gas cooled reactor entered the substantive verification stage; The supply of boron-containing graphite rods for 600MW fast reactor is scheduled to be completed by the end of 2020. Undertake or complete 3 major science and technology projects in Gansu Province, innovation support project of strategic emerging industries in Gansu Province 1, key R&D projects in Gansu Province 1, 2 major science and technology projects in Lanzhou City, and talent innovation and entrepreneurship projects in Lanzhou City 1. Presided over or participated in the formulation of a number of national, industrial and local standards for products and testing methods, won 22 patents for inventions and utility models, and won 28 provincial and municipal scientific and technological achievements appraisal and scientific and technological awards for sub-new technologies and new products. Only on 20 19, two scientific and technological achievements won the special prize of excellent new products in Gansu province and the special prize of technological innovation achievements of employees.

Based on product quality, create a new business card for global market sales.

At the end of February this year, Fangda Carbon received an order from a domestic customer 1800 cubic meters of blast furnace carbon bricks. Traditionally, products should be pre-assembled after processing and inspected and accepted by customers on site. However, due to the COVID-19 epidemic, customers can't go to the site for inspection and acceptance in person. What shall we do? A difficult problem lies before Fangda carbon seller.

In order to solve the problem, Fangda Carbon Sales Company actively communicated with customers to discuss and formulate the best acceptance methods and evaluation standards: first, the inspectors of Fangda Carbon Technology R&D Department conducted self-inspection on the products, and then the business personnel of Fangda Carbon Sales Company conducted on-site inspection and confirmation again, and simultaneously established a micro-channel group for pre-construction acceptance of carbon bricks, and sent the real-time situation of on-site acceptance to the micro-channel group through photos and videos, so that customers could check and feedback the acceptance opinions in time.

After more than ten days of intense and orderly production organization and active and effective communication, the batch of blast furnace carbon bricks finally successfully completed the pre-masonry acceptance work. Fangda Carbon sales staff's standardized acceptance procedures, high-quality products, effective problem-solving communication and execution ability have won praise and recognition from customers.

For a long time, Fangda Carbon Sales Department has ensured to provide users with qualified and satisfactory products in accordance with the purchase and sale contract, which has won the favor of customers all over the world. Fangda carbon products sell well in more than 30 provinces, municipalities and autonomous regions, and are exported to more than 60 countries and regions on five continents. Fangda carbon seller once proudly said that where there are steel mills in the world, there are graphite electrodes of Fangda carbon.

As the world's leading production and supply base of high-quality carbon products, Fangda Carbon won the advanced certification enterprise of customs AEO and was selected as the "sample enterprise of China's leading foreign trade export index" by virtue of its excellent service and product quality, which greatly improved the customs credit and customs clearance efficiency of the enterprise, won the praise and recognition of customers, and became an important export supplier of graphite electrodes in China.

(Kang) According to