How to recover Amazon's intellectual property complaints?

Solution to infringement: First, find out the identity information of the copyright owner, patent information (patent number), whether you can appeal to Amazon to solve the problem, and find out the reason of patent infringement, whether the product development did not check the product patent problem or the sales shelf was not carefully audited. Since the patent infringes, is there any risk of infringement of similar products, and whether the patented infringing products and similar products,

If FBA has a large inventory, how to solve this problem?

Sell with another * * * account, not sell. Sell in the form of self-delivery, and then make up a batch of goods to FBA warehouse. Use the fastest logistics method, such as filling a box of goods, FBA will open it, FBA will automatically open the advertisement after it is put into storage, and then link the self-lifting with illegal sites, and then make a low price, such as 50% discount, and then the price of FBA will rise normally, exceeding the normal value. Then, in the background, set itemlocation as local delivery in the United States, and set the time limit. When the goods are delivered, the tracking number of Store A is filled into account B, and account B will not be associated with this account.

Generally, Amazon will not misjudge patent infringement. In case of infringement, the seller needs to contact the copyright owner with the fastest speed and the most positive attitude, explaining the reasons for infringement and your efforts to avoid further infringement. Contact several times more to see how the other person's attitude is. If you reply to the email, your attitude is ok, which means you have an opportunity. It is best for the complainant to withdraw the complaint. It can be said that you are a college student who just started to do Amazon and promised not to sell this product in the future. Or tell the complainant that we only have dozens of goods now. Can you ask the complainant to let us clear these surplus stocks, for example, at half price?

When sending an email, it is easy to go to the other person's trash can. Try to send it by overseas mailbox. You can try to send e-mail using more than one software. Send your store name and product information to the complainant.

If you look up the patent information and find that there are loopholes in the patent information, for example, you find that the patent point of patent infringement is A, and your product is similar to A's patent, but not exactly the same. At this time, you can carefully compare the product with the patent information of the other party, take photos, make documents and present them to Amazon, complain about the differences of all patents, and then wait for Amazon's judgment and reply. But it is difficult to succeed.

Both Amazon and the copyright owner have contacted each other, and the next action will be based on the other party's reply, with the aim of minimizing the damage to the account. Generally speaking, the copyright party ignores you, and even if the writing and sincerity are good, the appeal is unlikely to succeed.

Summary: Don't use email templates to complain, organize your own language; Sincere attitude plan; Send e-mail using a foreign mailbox.

Legal basis: Article 41 of the Electronic Commerce Law stipulates that operators of electronic commerce platforms should establish rules for the protection of intellectual property rights, strengthen cooperation with intellectual property rights holders, and protect intellectual property rights according to law. Articles 42 to 45 clearly stipulate the complaint methods of intellectual property rights holders and the processing flow that the platform should follow. In short, the obligee informs the platform, and the platform should take necessary measures immediately after receiving the notice and convey it to the operator. After receiving the notice, the operator may issue a non-infringement statement. The platform receives the statement and transmits it to the rights holder. If the obligee fails to receive the notice of prosecution within 15 days, the measures taken shall be terminated.