TCL Technology Group Co., Ltd. was established in March 1982+0 1, and its legal representative is Li Dongsheng. It is mainly engaged in research and development, production and sales: import and export of semiconductors, electronic products and communication equipment, new photoelectric and liquid crystal display devices, goods or technologies (except those prohibited by the state or involving administrative examination and approval).
Venture capital business and venture capital consulting, providing venture management services for venture enterprises, participating in initiating venture capital institutions and investment management consulting institutions, real estate leasing, providing information system services, providing conference services, providing computer technology services and electronic product technology development services, software product development and sales, patent transfer, agent customs declaration services, providing consulting services and payment and settlement.
Tcl customer service responsibilities
Answer the technical flow of each brand, and answer customers timely and accurately according to the knowledge base. Provide standard services to customers; Quickly grasp the company's new policies and new business, actively promote the company's new products in the process of telephone service, and urge customers to have the willingness to use the company's products.
Accept the business and customer complaint telephone number applied by customers, accurately record the complaint content, and timely generate electronic work orders for businesses that need assistance from other positions and forward them to the background group; Assist to sort out the training materials in the group and coach the junior customer representatives. Participate in various trainings to improve overall quality. Participate in various team activities and support team building.