Many people ask how to deal with JD. COM fraud, insufficient compensation, defective goods.
If it is a formal and reasonable demand, open a self-operated store or a larger official flagship store in JD.COM. And your request is a return or something. If you don't ask for compensation, contact the customer service of the store first. If you are not satisfied, please contact customer service in JD.COM. If you are not satisfied, please report to the customer service department in JD.COM.
This method saves the most time and effort. You can solve it by chatting with customer service at most. Really can't. Call manually. This is the fastest way to deal with it.
This step is still not solved. Write your own indictment and go to court to file a case.