Summary refers to analyzing and studying the experience or situation in a certain stage of work, study or thinking, and making written materials with regular conclusions. It can help us summarize past thoughts and carry forward achievements , let us write a summary. How to write a summary correctly? Below are 3 administrative work summaries that I compiled. I hope they will be helpful to everyone. Administrative work summary 1
The annual administrative and personnel summary work report has arrived again. Administrative and personnel work is a basic work for a developing company, playing an indispensable role. The work is tedious, but it is the company Solid backing! What follows are some points that need to be paid attention to in the administrative personnel summary work report.
Time flies, 20xx is coming to an end
Since I came to work in the company on March 23, 20xx, I have been serving as the personnel administrator. In this work, I use the professional skills I have learned With my knowledge and years of experience in personnel management, I made a preliminary plan based on the actual situation of the company and my job. Reality tells me that "only by managing people well can we manage good things." Therefore, during my job, I continued to work based on the actual situation of the company. To innovate the personnel management work, on the other hand, I still use my preliminary plan to carry out the personnel management work seriously and down-to-earth. First, I will thoroughly draft the documents related to personnel management, and gradually improve them according to the company's relevant rules and regulations and the actual situation of the company. Finally, There is a set of basic rules and regulations for personnel management.
Due to the company's personnel adjustment at the end of July, he was promoted to the department manager (acting) from September 1 and took over the administration, personnel, office, general affairs and logistics affairs. With the care and support of his superiors, , guidance and the cooperation of various departments, in accordance with the company's policies and policies, the work characteristics of the Administrative and Human Resources Department: do a good job in daily external and internal work, further improve work efficiency, ensure the normal operation of all work; further strengthen various services work to provide thoughtful and fast logistics support services for production and operation; reserve and innovate human resource management work to provide power support for company development and production and operation; strengthen system implementation, etc. In my work as department manager (acting) since September 1, I have also been working around the above ideas. Efforts will be made to serve production and operations, and timely adjustments will be made to recruitment, employment management and logistics support management ideas.
Looking back on the past, the company accompanied me through a very important stage in my life, which made me understand a lot. The support and care of my leaders made me understand the warmth of the world. Here, I would like to express my sincere gratitude to the company. The leaders and all colleagues would like to express their most heartfelt thanks! With your help and understanding, I can be more comfortable at work. And because of your help, I can take the company's development to a higher level and complete various tasks better. Its summary report
1. Personnel management
1. Thoroughly complete the relevant documents and information on personnel management, and gradually improve and distribute them to various departments according to the development of the company; Modify and improve the issued documents and materials, and issue them with signature; explain and supervise the implementation of issued documents by various departments, and provide further guidance for implementation.
2. Establish, complete and standardize the management of personnel files (new arrivals, resignations, transfers and upgrades).
⑴. The existing personnel have been re-documented, and the employee files are now complete.
⑵. Group various departments and personnel into files to facilitate work operation and verification, transfer and management.
⑶. Handle the company's new recruitment, resignation, transfer and other procedures; classify and archive the resignation, resignation, medical withdrawal, etc. of resigned personnel to facilitate verification; at the same time, prepare file information for transfers, promotions, etc. Keep and transmit the information of newly hired, resigned and transferred personnel to the Finance Department at the end of the month.
⑷. Implement monthly statistics on the number of current employees by the heads of each department, and conduct monthly statistics and verification on resigned personnel, new hires, and transferred personnel, which facilitates department, personnel, and financial searches. Settlement management enhances human resources management.
⑸. Collect, organize and archive archival materials in a timely manner.
3. Personnel recruitment.
⑴. Each department delivers personnel addition orders.
⑵. Recruit employees in a targeted and reasonable manner according to the actual needs of department personnel to equip various positions; by taking a series of practical measures, such as widespread recruitment information, online recruitment, fixed-point recruitment and other methods Recruiting talents and achieving great results.
4. Employee accommodation situation. Statistics on the accommodation of employees are made every month, and the list of employees living outside is reported to the Finance Department, and housing subsidies are paid in accordance with the company's relevant rules and regulations.
5. Strict labor discipline.
⑴. Strengthen attendance management, ensure punctual start and finish times with the assistance of the entire company, and standardize the attendance system.
⑵. Implementation of strict attendance system responsibilities.
⑶. Strengthen the leave (leave) system and release note management, and resolutely verify and deal with those who do not fulfill the leave request (leave) procedures or do not issue release notes, or leave their posts without authorization, so that That is to say, the seriousness of maintaining the attendance system also stimulates the enthusiasm of on-the-job employees, thereby greatly improving the company's work style.
6. Do a good job in routine work, including: verification and review of outstanding employees, salary, promotion, transfer and other work; verification and verification of work license application and reissue, etc.
7. Monthly personnel statistics work. Summarize the number of employees in each department of the company every month, and make notes on newly hired, resigned, and transferred personnel.
8. Collect information, develop and reserve human resources files, and improve office efficiency.
2. Administration, office, general affairs
1. Implement the instructions of the company’s leaders. Do a good job in liaison and communication between superiors and subordinates, report situations and feedback information to leaders in a timely manner; do a good job in mutual cooperation and comprehensive coordination among various departments; supervise and inspect various work and plans.
2. Draft relevant rules and regulations, work plans and other documents according to leadership intentions. Responsible for the processing, sending and receiving, registration, circulation, and instructions of company correspondence; doing a good job in notifying, reviewing, delivering, urging, and inspecting company documents. Strengthen office document and file management. In terms of sending and receiving documents, the issued documents are delivered to the relevant departments in a timely manner, which provides a strong guarantee for the company to implement the spirit of the superiors and complete the work tasks in a timely manner; at the same time, the file management is kept in an orderly manner and can serve the company's inquiries at any time. ; Strengthen the drafting and printing of text materials and be able to complete them according to the specified time and content requirements.
3. Assist company leaders to improve and formulate company rules and regulations, and implement them.
4. Strengthen communication: Solve problems face-to-face with employees so that employees can work according to rules and discipline violations can be documented, so that they can understand and support logistics work, achieve good results, and pay attention to Improvement of logistics quality.
5. Able to perform job responsibilities well and improve work efficiency.
6. Supervision, management, and inspection: Conduct environmental sanitation, fire protection, and discipline inspections of various departments of the company every day, and handle any abnormal situations on site every day. Any disciplinary violations, violations, and other adverse phenomena discovered during the inspection shall be promptly notified to the person in charge of the relevant department for handling; the company shall strengthen management and improve logistics services; carefully collect information to comprehensively and accurately understand and grasp the progress of all aspects of work, Analyze work problems, summarize work experience, and report to the company in a timely manner so that company superiors can fully and accurately understand and grasp the actual situation of recent work and make correct decisions to solve problems.
7. Management of office materials and inventory of work clothes: Statistics of office materials used by various departments of the company are made, and classified files are stored in the computer to ensure the safety of the use of materials; responsible for the company's office facilities management and maintenance and repair liaison. Including the procurement, distribution, storage, use registration, and maintenance of company office supplies; and perform audit functions, carefully handle the strict control and management of the outgoing, warehousing, and receipt of office supplies. Handle the handover and storage management of inventory work clothes.
8. Manage the company’s daily administration, personnel, office affairs and other tasks, and assist the general manager’s office in handling daily work.
9. Carry out general affairs of the company and provide logistical support.
10. Arrange, record and organize meeting minutes for company office and production meetings, and issue documents according to meeting decisions as needed.
11. Receive visiting customers, adhere to work requirements, warmly receive visiting customers, and listen carefully to the problems, requirements and suggestions raised by visiting customers.
12. Supervision and management of security guards and drivers. Review and review various issues, daily work conditions, and expense reports reported by kitchen staff, security guards, and drivers, and handle any abnormalities.
13. Management of various company forms.
14. Complete other tasks assigned by superiors and complete them on time and with quality.
3. Plan for 20xx
Based on the department’s work in 20xx and the company’s current actual situation and future development trends, the Administrative and Human Resources Department plans to carry out its work in 20xx from the following aspects , comprehensively implement management by objectives.
1. In addition to daily management work, the Administrative and Human Resources General Affairs Department will focus on the following aspects of work in 20xx
⑴. Increase logistics services and supervision, and According to the actual work situation of the company, the rules and regulations related to logistics services are modified and improved to make them more in line with the actual needs of the company's work.
⑵. Cooperate with the company's construction promotion work, increase administrative management, promptly announce typical people and things that emerge at work, and promote the quality of work through "points to point, salary to reputation" improve.
⑶. Strengthen human resources management, improve the management of labor and personnel files and contracts, strictly control the company's labor employment, and do a good job in setting up posts according to tasks and making the best use of people's talents. Provide a reasonable basis for talent recruitment, salary assessment and performance appraisal.
(4) Complete daily human resources recruitment and allocation.
⑸. Strictly implement the company's rules and regulations. Such as attendance, employment and management of later-built dormitories, etc.
⑹. Strict office management, management of office supplies, and environmental sanitation management.
⑺. Increase internal manpower and talent development, promote excellent corporate culture and corporate traditions, and infect people with excellent culture.
⑻. Keep records of personnel turnover control, labor relations, and the anticipation and handling of disputes. It not only protects the legitimate rights and interests of employees but also safeguards the company's image and fundamental interests.
IV. Suggestions
For a company that is growing and developing, administrative and personnel general affairs work is a very serious and important basic work, and it also requires the full cooperation of the whole company. There are many projects for various departments to cooperate with colleagues to do a good job, so the company leaders need to pay attention and support. Whether the concept is changed from top to bottom and the degree of support and cooperation provided by various departments are the key to the success or failure of the work of the Administrative and Human Resources Department. Therefore, after the Administration and Human Resources Department sets annual goals, it sincerely requests company leaders and various departments to provide strong assistance during the completion process.
The company was very busy in 20xx, and the administrative and human resources department had great responsibilities. However, I always devoted myself to work with full enthusiasm and worked conscientiously to fulfill various work responsibilities such as administration, human resources, and general affairs, and implement the company's tasks. According to the rules and regulations, various work responsibilities have been completed well. Of course, there are still some shortcomings such as roughness in the work of the Administrative and Human Resources Department this year, which will be improved and corrected in the work of the coming year.
As the company grows and develops, we recruit talents according to needs, increase administrative, personnel, general management and employee training to complete various tasks, as well as strictly implement and enforce the company's rules and regulations. It can be expected that our work will be better in the coming year. It is more arduous and demanding. To this end, I will work harder and strive to contribute to the company! Summary of Administrative Work Part 2
In 20xx, due to the company's standardized management requirements, the main task of the administrative department is to transform from simple "comprehensive office" functions to more standardized administrative management functions.
The transformation is reflected in the following three aspects:
(1) System construction
The Administration Department has successively formulated systems, regulations, rules, procedures, etc., covering Code of conduct, protection of used assets, document delivery and approval, daily administrative management, etc.
(2) Organizational setup and personnel in place
In 20xx, various positions in the Administrative Department have a more professional division of labor, making the various tasks of the Administrative Department clearer in organization and orderly; it also makes it possible to put some relatively technical and transactional work on the agenda.
(3) All work is gradually on track
Subject to factors such as the availability of personnel and the applicability of the system, although the management work was reflected in mid-20xx, as a system , it will not be possible to start implementation until this year, and it will not be able to start more normally after the Spring Festival. Others, such as archives management and institutional system construction, are gradually meeting the conditions to be put on the agenda.
Pay close attention to the supervision of employees’ etiquette and behavioral norms and office environment and order. In strict accordance with the company's requirements, we have intensified supervision and inspection on the company's employee behavior standards and office environment and other employee self-discipline, and conduct random inspections on employee behavior etiquette and office area cleanliness from time to time, creating a good office environment and order.
II. Existing Difficulties and Shortcomings
(1) Difficulties:
1. The frequent turnover of personnel in the administrative department brings about the problem of discontinuous work .
1) Since entering the new location, almost all the staff of the administrative department have been replaced. Changes in personnel cause the interruption of individual work, such as company name changes, etc.
2) Differences in work styles can easily lead to various discomforts.
2. The problem of continued negative impact.
1) The Administration Department failed to carry out systematic management in the early stage, and some accumulated contradictions were settled.
2) The bad work style left over from the past still has shadows.
3. The company’s phased development brings about the overall misunderstanding and insufficient attention.
1) All aspects are still more accustomed to treating the administrative department as a "comprehensive office" with pure service functions, and are not used to it performing management functions such as assessment.
2) At the current stage of the company, there is a need for standardized management, but this necessity has not yet reached the level of "urgency" that is generally felt. When the overall atmosphere is dispensable, one can imagine how difficult it is to advance the work.
4. The current and trial systems themselves still need to be improved, resulting in problems.
This alone does not constitute a serious difficulty, but under the combined effects of the above-mentioned items, this item can easily become the trigger for conflicts.
(2) Disadvantages:
1. There is still a gap between the existing personnel in the administrative department and the needs of the positions.
1) For key positions in the department, in terms of career relevance, either they are new to the workplace and need guidance for all work, or they lack professional qualities. This all poses the problem of how to better meet the specific requirements of the company.
2) Replacing existing personnel requires a large investment in time and energy costs under the current conditions, which is not necessary at the moment.
2. There are still deficiencies in team building and internal management.
1) Due to the wide management scope of the administrative department (the work involved in the administrative department now goes beyond the scope of a single department) and strong transactional nature, department employees generally need to be specialized in one specialty and have multiple abilities, and There is a sense of teamwork and filling positions among each other. This has been strengthened, but needs to be further strengthened.
2) There is still room for improvement in the internal management of the administrative department, such as vehicles and document delivery.
3. The sense of responsibility and responsibility needs to be further strengthened.
1) The “immediately important” nature of the work of the administrative department determines the characteristics of trivial work but heavy responsibility.
2) Some positions within the department still have problems such as familiarity with work and changing roles. In addition, the age structure is generally low, and the cultivation of responsibility awareness will be a long-term task.
4. Service awareness and service level need to be improved.
1) At present, the service awareness of individual positions in the department is insufficient. The main problem is not the sense of responsibility, but the understanding of the nature of the work that needs to be improved.
2) Service level is directly related to service skills. Fortunately, department employees generally have strong understanding and most of them are motivated.
3. Improvement Measures and Next Steps
(1) Improvement Measures
In response to the aforementioned difficulties and deficiencies, the Administration Department will face up to the difficulties and communicate extensively. Stay patient, ask for advice humbly, strengthen learning, receive regular training, raise awareness, be strict with yourself, and gradually improve in the following "next steps".
(2) The next step of work
Based on the work situation and existing shortcomings this year, combined with the current company development status and future trends, the Administration Department plans to carry out the next step from the following aspects. Annual work:
1. Strive to improve the overall quality of administrative office personnel, strengthen theoretical learning, business learning, strengthen service and management awareness, formulate corresponding assessment management systems, clarify division of labor, and fully mobilize work enthusiasm, Take the company's logistics service management work to a new level.
2. Take the opportunity to improve the job responsibilities of each employee in the department, strengthen job awareness and responsibility awareness, clarify the boundaries of responsibilities by sorting out the work process of each position, and improve service awareness and service levels.
3. Fully consider employee welfare, do a good job in motivating employees, do a good job in employee career planning, cultivate employee ownership and dedication, and enhance corporate cohesion.
4. Vigorously strengthen employee job knowledge, skills and quality training, and increase internal talent development efforts.
5. Taking the construction of the company's institutional system as an opportunity, each position will re-examine the systems and regulations involved in its own management scope, and improve the level of standardized and institutionalized management.
6. Carry forward excellent corporate culture and corporate traditions, and use excellent culture to infect people; combine the group’s corporate culture promotion and organize some activities with cultural characteristics.
7. Establish internal vertical and horizontal communication mechanisms, mobilize the subjective initiative of all employees of the company, and establish harmonious and harmonious internal relationships within the company.
IV. Summary
The company has set a year to implement standardized and institutionalized management throughout the company, and the administrative department will bear the brunt of this.
Difficulties exist, are real, and are inevitable; our shortcomings are also obvious.
However, the administrative department has the determination and confidence to face the difficulties and improve the overall performance in the process of accompanying the company's development and growth!
20xx has passed, and in the new year, we will continue to work around the center of the company, Overcome shortcomings and improve methods; conduct in-depth research to grasp the actual situation; strengthen management and improve services; boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level, and make greater contributions to the healthy and rapid development of the company. contribute! Summary of Administrative Work 3
1. Personnel Work
1. Recruitment: Recruitment is the focus of personnel management work. The General Management Department adopts diversified recruitment methods through various channels. , actively recruiting, the cumulative number of employees recruited in 20xx was 318, of which 6 were cadres and the rest were front-line production workers. There are currently 175 employees on duty, one employee has been fired, and the turnover rate is 44. Among them, the reasons for resignation were basically due to high labor intensity and inability to adapt to job requirements. They resigned due to their own reasons. In terms of personnel recruitment, we actively cooperated with the needs of the production department, released recruitment information in a timely manner, and selected suitable talents in the shortest possible time.
2. Employee entry management: Employee entry must be strictly carried out in accordance with the company's system. Health examinations must be conducted before employment. Unqualified job applicants will not be hired to prevent accidents. We also conduct a series of trainings on employee production safety, operational safety, company systems, etc.
3. File management: Timely input of new employee information (address book, roster, attendance system addition, modification, deletion, etc.). At the same time, company file information has been numbered and filed for easy reference.
4. Sign a labor contract: Sign a "labor contract" with all employees of the company in a timely manner
2. Administrative logistics work
1. Logistics and dormitory management
①Sell meal tickets in the canteen regularly from Monday to Friday at noon to ensure that employees can eat on time, manage canteen discipline at the meal site, and supervise the quality, variety, and quality of canteen dishes to eliminate substandard dishes , flow into the canteen, so that employees can eat delicious meals, conduct regular training for canteen personnel, often listen to feasible suggestions put forward by employees, and adopt and implement them in a timely manner
② Dormitory management: Develop dormitory management. System, prepare a duty schedule to provide employees with a good living environment, and prevent strangers from entering the dormitory area.
2. Purchase of social security and accident insurance: conditions will be met before the 25th of each month. Report employee insurance information to the Social Security Bureau and Medical Insurance Center. New employees should purchase accident insurance immediately after their probationary period to prevent accidents and reduce corporate losses.
3. Work-related injuries
As of now. Four personal injury accidents occurred, one of which was serious. After investigation, it was learned that the accident occurred due to excessive overtime work and reduced physical strength.
4. Review of various annual review materials and various certificates. . If the quality inspection report has expired, contact the relevant departments to report it in a timely manner and provide materials for review.
5. Regularly check the use of fire-fighting equipment and replace the used fire extinguishers in a timely manner (the company's production workshop). The warehouse has 49 portable fire extinguishers and 4 hand-push fire extinguishers and 9 fire hoses), which currently meet the fire protection needs). Fire safety facilities are frequently checked, and safety hazards are discovered and improved in a timely manner. At the end of June this year, at the same time The production department conducts large-scale safety and firefighting training. In order to continuously improve the safety awareness and emergency rescue capabilities of company employees, so as to provide correct and reasonable rescue during emergency operations in accidents. The Integrated Management Department and the Production Department will carry out emergency plan training, training or drills in the workshop once a year to improve the emergency rescue skills and comprehensive emergency response quality of workshop employees, effectively reduce accident hazards and reduce accident losses.
6. Follow up the construction project, measure and calculate the construction time, area, and cost, and prepare the project contract and project acceptance form.
3. Complete the audit requirements of the group’s internal control system
According to the group’s arrangement, XX accepts the audit of the enterprise’s internal control system by the group’s audit and supervision department. Due to the short establishment time and the financial crisis in the early stages of building the factory, the quality of all employees was slightly inferior to that of brother units in the wood industry system to a certain extent, so it was delayed. For the construction of the internal control system, we first thank Xinhui CIMC for sending personnel for on-site training and guidance. We held three training sessions on this work based on the progress and strictly followed the requirements of the internal control system and conscientiously implemented it into actual work.
4. Problems
1. Recruitment: Due to high labor intensity, employees are basically over 40 years old, and the quality and professional level of employees are lacking.
2. Insufficient personal business knowledge has resulted in some businesses not being fully implemented.
3. The implementation of the system is not enough and the execution ability is poor. Due to the complicated affairs of the company and the basic inspection is not in place, there is a certain phenomenon of focusing on the system and neglecting the implementation.
5. Suggestions
1. Regularly conduct physical examinations for employees, especially for special types of work.
2. In order to provide employees with a good working environment and thereby improve work efficiency, it is recommended to purchase air conditioners for each office. (Especially in the summer, when the scorching heat comes, employees sweat, work a lot, and often suffer from physical exhaustion).
3. Due to rising prices, the price of vegetables has increased, and the company wants to control costs, resulting in a relatively single type of vegetables with less nutrition. It is recommended to provide nutritious and diverse cuisines to improve the living standards of employees.
VI. Plan
1. Promote the company’s humanistic thinking, enhance the company’s corporate culture construction, and cultivate Employee ownership and dedication enhance corporate cohesion.
2. Strengthen job knowledge learning and strive to improve word processing abilities.
3. Improve the comprehensive quality of the employees of the General Management Department, strengthen learning, strengthen service and guidance, formulate corresponding assessment management systems, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work reach a new level
4. Continuously improve the company's internal system, master information inside and outside the industry, actively investigate the surrounding human resources market conditions, gain insights into and perceive employee needs, actively improve employee benefits, do a good job in employee motivation, and establish effective Assessment mechanism to reduce staff turnover.
5. Take occupational diseases and safety and health as a task in 20xx. There are many examples of occupational diseases now, and the country has included the prevention of occupational diseases and increasing employee income in the 12th Five-Year Plan. This should also arouse our sufficient attention. Pay attention to.
6. Assist the production and manufacturing department to train lower-level managers, formulate effective training plans, and enhance the capabilities of lower-level managers through training.
I believe that in 20xx, the work of our comprehensive management department will reach a higher level. At the same time, we strive to achieve employee satisfaction and company satisfaction as the goal. 20xx is about to pass, and the future work tasks are heavy and long. Our Comprehensive Management Section will definitely work hard to do our job well and strive to achieve better results next year.